138 Jalan Ampang, 50450 Kuala Lumpur, Malaysia
#182 of 497 hotels in Kuala Lumpur
Guests' ChoiceBased on 2044 hotel reviews
7.7Cleanliness
8.0
Comfort
8.1
Location
9.0
Facilities
7.8
Staff
8.7
Value for money
7.9
Free WiFi
8.2
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End of dialog contentReviewed: 15 May 2024
Nor
MalaysiaOld furniture
Near to klcc, near to nasi kandar pelita
Stayed in May 2024
Reviewed: 22 April 2024
Mary
AustraliaVery helpful staff. Very convenient location, close to KLCC and Petronas Tower.
Stayed in April 2024
Reviewed: 13 April 2024
Rosita
MalaysiaThe only setback was the breakfast. For the room offered, the breakfast included should be for 2 pax and not one. Quality of the food was normal. Feedback - the hashbrown was fried in a recycle oil. By the yellow colour of the hashbrown and the stain on the plate in addition with the smell, I suspected the oil was earlier used to fry fish or perhaps chicken which was coated with tumeric. Hence the yellow colour. Please look into this matter
All facilities were good. I love that the room is very spacious and clean
Stayed in April 2024
Reviewed: 12 April 2024
Nigar
AzerbaijanRooms and bathrooms need a repair. Everything is a bit old. Gentlemen during check-in was not so polite and kind, as it should be with the clients, especially in a 5 star hotel.
Breakfast and location were good.
Stayed in April 2024
Reviewed: 25 March 2024
Lee
MalaysiaBed - hard
Location
Stayed in February 2024
Reviewed: 14 March 2024
Mohd
MalaysiaThe location and surrounding
Stayed in January 2024
Reviewed: 13 March 2024
Khalil
SwitzerlandNot being able to adjust nor turn off aircon. 😰
Stayed in March 2024
Reviewed: 11 March 2024
Serena
Hong Kong1) Below expectation for housekeeping. Not detailed enough cleaning for a 5-star hotel (eg. dusty on/off power button for bedhead lamp; water stain on basin; bathtub is clearly not-used and not-cleaned). 2) Right besides a Muslim cemetery. May not be acceptable for everyone
1) Friendly staff, quick and responsive towards requests and enquiries. 2) Excellent location. Within 15 mins walk to Petronas Tower.
Stayed in March 2024
Reviewed: 11 March 2024
Sudesh
QatarLooked up for hotels which had spa, unfortunately the spa was not in operations when we checked in
Location and price worthy
Stayed in March 2024
Reviewed: 9 March 2024
Charissa
PhilippinesThe floor near the T&B is about to collapse. The toilet and the bathing area are not separated. One has to finish all his business inside before the other can use the T&B.
Its proximity to the mall and the Petronas Twin Towers and the cleanliness of the place.
Stayed in March 2024
Reviewed: 4 March 2024
Muhammad
MalaysiaLocation
Stayed in March 2024
Reviewed: 29 February 2024
Vusal
Denmark1. Heritage Room is OK for short stays, but small if you travel with family/kids for a longer stay. 2. Hotel room windows does not have good enough isolation, you could easy hear noise from the street even you stay on the top floor. If you are looking for noiseless sleep, it is not a hotel to stay.
Location, staff and cleanliness
Stayed in February 2024
Reviewed: 20 February 2024
Fatin
MalaysiaA bit outdated could use newer bed and furnitures in the room
Close to every attraction nearby…good value for money…
Stayed in February 2024
Reviewed: 19 February 2024
Thiam
MalaysiaNot much. I enjoyed my stay here.
Room was nice and clean. It also has a pleasant view. However, the chair for me to rest on, I would prefer, if it is an adjustable one.
Stayed in February 2024
Reviewed: 18 February 2024
Zainuri
SingaporeStaff was very helpful especially Mr.Manan hotel service manager. Our room transition was very smooth and we got a better room.
Stayed in February 2024
Reviewed: 12 February 2024
Thomas
AustraliaNear to klcc tower
Stayed in February 2024
Reviewed: 8 February 2024
Syahril
MalaysiaNone
Staff are very helpful
Stayed in January 2024
Reviewed: 2 February 2024
Min
AustraliaThe cleaning and old facilities
Location and the staff were wonderful
Stayed in February 2024
Reviewed: 2 February 2024
Heather
AustraliaNothing
Great rooms, fun pool and enormous breakfast. What a brilliant hotel, just a few steps from Petronas Towers.
Stayed in January 2024
Reviewed: 31 January 2024
Samcassey
MalaysiaThe bathroom is without a lock. No privacy when we take a shower
The location, room and breakfast
Stayed in December 2023
Reviewed: 27 January 2024
Andrew
AustraliaLoved everything.......maybe just need AC in the gym...
Loved everything especially the cafe downstairs
Stayed in November 2023
Reviewed: 17 January 2024
Hazel
MalaysiaView of KLCC was blocked by another building.
Location.Walking distance to KLCC
Stayed in January 2024
Reviewed: 16 January 2024
Hazimah
SingaporeAbout the room, we wished that the bathroom would be much more cleaner and to add some interior decor that gives a warm ambience as it feels too industrial with the slight rusting on the stainless steel backsplash above the sink. The tile grouting within the shower stall and around the bathtub needed a good scrubbing. The bedsheets had a bit of pink stains on them when it should be clean and fresh for the next guests. Overall, thank you to the welcoming and friendly staff of the hotel when we were checking in and also when we left the hotel. They were all friendly throughout.
We love the location and how convenient it is to walk from the hotel to KLCC Shopping Centre, Tapak and nearby food eateries.
Stayed in December 2023
Reviewed: 16 January 2024
Gurmit
AustraliaCemetary next door
location close to KLCC towers
Stayed in November 2023
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