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Reviews of Hotel Maya Kuala Lumpur City Centre 5 stars

138 Jalan Ampang, 50450 Kuala Lumpur, Malaysia

#183 of 497 hotels in Kuala Lumpur

Guests' Choice

Review score

Based on 2051 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.1

  • Location

    9.0

  • Facilities

    7.8

  • Staff

    8.7

  • Value for money

    7.9

  • Free WiFi

    8.1

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Showing 76 – 100

  • Reviewed: 31 July 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is in middle of KL town , so easier to access to all the local hotspots by walking around. Tourist will do prefer this place

    Stayed in July 2023

  • Reviewed: 26 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    The tv signal is not clear and blurry.

    Location and room service

    Stayed in July 2023

  • Reviewed: 21 July 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    The beds were a little hard.

    Stayed in July 2023

  • Reviewed: 19 July 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Super single beds will make lots of different compared to single beds. Toilet bowl is the very first thing when sliding the door open..

    Strategic location, excellent customer service and helpful staffs during moving luggage and at valet parking. Has both handheld and rain shower. Separated bath tub and shower.

    Stayed in July 2023

  • Reviewed: 17 July 2023

    7.0
    For non fussy travellers
    • Business trip
    • Solo traveller
    • Premier Room
    • Stayed 2 nights
    • Submitted via mobile

    Needs maintenance for the lift and interior of the hotel public area. There’s huge dead cockroach in the room.

    Huge room. Huge bathroom. Huge bed. Huge work desk.

    Stayed in July 2023

  • Reviewed: 16 July 2023

    8.0
    Wrong information
    • Leisure trip
    • Family with young children
    • Premier Room
    • Stayed 1 night
    • Submitted via mobile

    During check in, i was told my reservation is breakfast included because im asking if i need to add additional charges, but when I go down next morning i was requested to pay for the breakfast - I pay it but please give the correct information next time. Its really ruin my mood, if i know it I'll continue sleep till my checkout time

    Spacious room

    Stayed in June 2023

  • Reviewed: 15 July 2023

    7.0
    it a good and comfortable staycation
    • Leisure trip
    • Couple
    • Premier Room
    • Stayed 1 night
    • Submitted via mobile

    the bathtubs and work desk

    Stayed in June 2023

  • Reviewed: 5 July 2023

    8.0
    Pleasant yet a bit uncomfortable
    • Leisure trip
    • Family with young children
    • Heritage Room
    • Stayed 2 nights
    • Submitted via mobile

    Near to cemetery

    Near to KLCC

    Stayed in July 2023

  • Reviewed: 3 July 2023

    8.0
    2nd stay
    • Leisure trip
    • Family with young children
    • Premier Room
    • Stayed 1 night
    • Submitted via mobile

    The sound ftom the aircon vent was really loud. And thrrr were alot if dust especially on yhe artwork above the study table

    The spacious room ane also bathtub

    Stayed in July 2023

  • Reviewed: 3 July 2023

    8.0
    It was a comfortable stay.
    • Leisure trip
    • Family with young children
    • Heritage Room
    • Stayed 1 night
    • Submitted via mobile

    The direction from one area to another could be slightly confusing.

    We love how spacious and comfortable the room was.

    Stayed in June 2023

  • Reviewed: 28 June 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Premier Room
    • Stayed 1 night
    • Submitted via mobile

    Because of the location, the noises at night was quite loud. People potentially racing on bikes, occasionally loud music. But otherwise all good and loved our stay.

    Love the room and the convenience to get to places.

    Stayed in June 2023

  • Reviewed: 25 June 2023

    7.0
    Good for location, thats all
    • Business trip
    • Solo traveller
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Small rooms, spa was out of commission, breakfast was mediocre. Bathroom had a glass but no curtain on the inside

    Location was excellent

    Stayed in June 2023

  • Reviewed: 23 June 2023

    9.0
    Superb
    • Business trip
    • Family with young children
    • Heritage Room
    • Stayed 3 nights
    • Submitted via mobile

    Fish

    Stayed in June 2023

  • Reviewed: 19 June 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Grand Premier Room
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast was not good. No choice for Vegetarian food.

    Location and room is good

    Stayed in June 2023

  • Reviewed: 18 June 2023

    8.0
    Good for a short trip
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms is far from the parking area without a direct access. So one has to take two lifts and cross both blocks to reach the parking.

    The room was quite big, very clean and the bathroom was also huge with a nice bath tub and a rain shower.

    Stayed in June 2023

  • Reviewed: 18 June 2023

    7.0
    Maya Hotel is quite near to KLCC with good ratio price to room.
    • Business trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Not use to lower ceiling, a bit dated as it is an old property. On weekend guests may not get food as the restaurant may be book for outsiders. Outsiders are welcone to eat whereas live in guests have to find food outside.

    We we there as we had to attend a Wedding Reception at IPC International Centre Cornerstone. Hotel Maya is the nearest to the place…

    Stayed in June 2023

  • Reviewed: 13 June 2023

    9.0
    Lovely hotel
    • Leisure trip
    • People with friends
    • Heritage Room
    • Stayed 4 nights
    • Submitted via mobile

    The skybar wasn't open. The fridge in our room wasn't cold.

    Friendly staff, good food choices, always helpful, great location in the city centre.

    Stayed in June 2023

  • Reviewed: 11 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night

    The room needs a little maintenance.

    The receptionist are very friendly. Location is nearby KLCC.

    Stayed in April 2023

  • Reviewed: 7 June 2023

    8.0
    Amazing location, bit pricey.
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 12 nights
    • Submitted via mobile

    Room was quite small and outdated, lifts were very slow.

    Staff friendliness, and buffet breakfast.

    Stayed in May 2023

  • Reviewed: 7 June 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Heritage Room
    • Stayed 1 night
    • Submitted via mobile

    Nearby to so many attractions

    Stayed in May 2023

  • Reviewed: 6 June 2023

    9.0
    Good
    • Leisure trip
    • Couple
    • Premier Room
    • Stayed 1 night
    • Submitted via mobile

    Less choice of food

    Facilities are good

    Stayed in May 2023

  • Reviewed: 6 June 2023

    8.0
    Unattended Room Housekeeping
    • Leisure trip
    • Family with young children
    • Heritage Room
    • Stayed 2 nights
    • Submitted via mobile

    *Rooms not cleaned properly* - Upon checking-into 1 of our 3 rooms at around 6.30pm on 3/6/23, we found a rotten cake in the fridge which gave out a bad smell to the room. Fridge was broken-down too. -We also found a grossed/dirty-urine stain in one of the bathroom floors not properly cleaned. - We saw a few housekeeping boys too busy happily loitering at the room corridors rather than clean all our rooms properly that afternoon before we even enter the rooms with our card keys.

    Location: Walking distance to KLCC & halal eateries

    Stayed in June 2023

  • Reviewed: 6 June 2023

    8.0
    Overall a pleasant stay
    • Leisure trip
    • Family with young children
    • Premier Room
    • Stayed 1 night
    • Submitted via mobile

    The room is not carpeted. Basic facilities is okay2.

    The room is basic but spacious. We booked the junior suite and the room has everything as advertised. We asked for extra bed. The bed is comfortable, my kids loved the bath tub. Swimming pool is small. Breakfast is okay, quite a number of choices.

    Stayed in June 2023

  • Reviewed: 6 June 2023

    7.0
    It is a pleasant stay and a good experience
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    The air ventilation seems dusty, bathroom flush have to fully hold to be properly flush as it is not strong enough to flush everything, TV control seems to be out of battery during my last day unable to off the tv during my checkout. The door card seems to be out of battery during my stay have to approach the front counter for assistance for two time/days during my stay. Location wise right beside the cemetery, the view of the window seems block with another building (can only see half of the twin tower). Need to pay upon arrival for checkin(if you thought that booking.com already deducted the fees) so read carefully for the payment method.

    Its a walking distance to KLCC, Night market and restaurant. The environment of the hotel seems pleasant-able. The breakfast food it’s delicious, easily to book grab.

    Stayed in June 2023

  • Reviewed: 4 June 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Heritage Room
    • Stayed 2 nights
    • Submitted via mobile

    Location, breakfast

    Stayed in May 2023

Showing 76 – 100

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