Mercu Summer Suite No.8, Jalan Cendana, Off Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia
#94 of 496 hotels in Kuala Lumpur
Guests' ChoiceBased on 105 hotel reviews
8.4Cleanliness
8.8
Comfort
8.7
Location
9.1
Facilities
8.4
Staff
9.0
Value for money
8.7
Free WiFi
7.8
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End of dialog contentReviewed: 18 April 2024
Tengku
United KingdomFriendly and helpful staff - both the check-in and checkout staff, as well as the owner. I booked a studio apartment - was upgraded, during check in, to a one bed apartment due to some issue with the studio one. The one bed apartment is spacious, and clean. As I stayed in the one bedroom instead of the studio, I don't know about the studio.
Stayed in April 2024
Reviewed: 10 March 2024
Eihab
United KingdomNo one to help you to get your bags to your room especially when you have kids or old people
The location and respectful staff
Stayed in January 2024
Reviewed: 7 March 2024
Analía
ItalyTV sound is terrible. Is not really possible to enjoy watching anything or listening music from TV. This was disappointing. Is like not having TV at all, which was an important feature to me, specially if you get some rainy days during your stay.
Great location. 2 AC working very good. Comfy bed. 2 grocery stores downstairs which was very convenient. WiFi OK. Gym is simple but yet good enough.
Stayed in March 2024
Reviewed: 7 March 2024
Scott
United KingdomThere were a lot of those tiny little bugs just walking around the kitchen despite there being no food, plus the handrail was detached from the wall, and the shower curtain was pointless as it didn’t go to the floor so it still flooded the bathroom
Very comfy bed, clean throughout, all the basic facilities you’d expect
Stayed in March 2024
Reviewed: 24 February 2024
Aira
AustraliaNo dishwashing soap, very small laundry soap
very cheap, nice view. clean and comfortable
Stayed in February 2024
Reviewed: 15 January 2024
Becca
AustraliaUnfortunately, the washing machine was not working during our stay or the television
The property was lovely and clean when we arrived. Great location and you pay for what you get.
Stayed in January 2024
Reviewed: 14 November 2023
Marison
SingaporeVery Close to the KLCC twin tower.And it’s cheaper , affordable.
It’s very nice and affordable, walking distance to KLCC twin tower.
Stayed in November 2023
Reviewed: 30 August 2023
Kim
VietnamNice room Nice host
Stayed in August 2023
Reviewed: 23 August 2023
Stella
Taiwanspacious and clean room, good location, good communication, quick reply, etc
Stayed in August 2023
Reviewed: 21 July 2023
Ahmad
MalaysiaClean
Stayed in July 2023
Reviewed: 10 June 2023
Wen
SingaporeShower curtain is too short
Excellent connection to 2 LRTs. Everything is within walking distance.
Stayed in June 2023
Reviewed: 21 April 2023
Nazrin
MalaysiaActual not like in picture (room)
easy parking
Stayed in April 2023
Reviewed: 12 April 2023
Kakkiah
MalaysiaOnly one passcard is given to be used for entirely family...very inconvenient.
Clean and spacious.
Stayed in March 2023
Reviewed: 20 March 2023
Mohd
MalaysiaNo complimentary car park. I park my car from 11.30pm until 8.00 am next day was RM15. So expensive....
Room and clealiness very good. Facility very good. Security very good.
Stayed in March 2023
Reviewed: 19 February 2023
Brendan
Malaysiacleanliness
All good , eventually. Staff very helpful. Having run hotels prior to our retirement , we would give the cleanliness a 6/10 more attention to detail do the little things right please
Stayed in February 2023
Reviewed: 26 January 2023
Dewei
MalaysiaNot the same as in the photos(no washing machine or hair dryer) which we needed. The toilet has a bad smell.
The house is generally clean and the staff are very helpful,can see landmark buildings when go downstairs.
Stayed in January 2023
Reviewed: 14 January 2023
Muhammad
QatarLocation, cleanliness, and staff.
Stayed in January 2023
Reviewed: 9 January 2023
Lillian
Australialocation, everywhere you want togo need to use grab. Different standard for each unit, eg 1st unit had snacks & tissues provided. 2nd unit was not provided and door was damaged & unlockable.
aircond was cool & had a washing machine. Had 2 minimarts downstairs.
Stayed in January 2023
Reviewed: 12 December 2022
Meera
Malaysianone
the studio is spacious. got 24hours store at ground floor , easy to locate, strategic location near to times square. host are responsive
Stayed in December 2022
Reviewed: 12 December 2022
Ya
MalaysiaNA
Bersih dan wangi. Everything was good!
Stayed in December 2022
Reviewed: 26 May 2024
Smith
MalaysiaLocation very good.
Stayed in May 2024
Reviewed: 24 May 2024
Shannon
Australiaserious concerns about the way the room is managed. I was added into 4 different group chats to arrange checkin. Told we could pay deposit by bank transfer only to get there and be told it had to be cash. The man kept us waiting nearly half an hour at 4am. Communication prior to arrival was non existent and no answers to any questions we had about the checkin process. We had no data when we arrived which made this whole process almost impossible. Checkout was equally painful, being told to wait in the room, then told to wait in the lobby, then another 30 minutes for the man to turn up. Also, only given 1 key for the barriers and there’s a clear sign that says 1 key per person (we were 2), so frequently unable to enter the building. Security really funny about this and wouldn’t allow us through at points. I asked the company for another key and told they couldn’t give us one and 2 people could enter the barrier at once (clearly not the case as the sign said). It became quite tedious… unsure whether this is a legit business or if they’re subletting the room in a disingenuous way. The pool was also closed the whole time we stayed which was a main reason we booked here. Corridors smelt of urine and cigarette smoke.
Room itself was great and well equipped.
Stayed in May 2024
Reviewed: 11 January 2024
Björn
GermanyAll perfect!
I was merely looking for a room with a balcony and a pool (in general I like that). But it was much better than I expected: in easy walking distance to KLCC and petronas towers, and the host was very easy and helpful to communicate with - I needed to buy some item that I had forgotten and he gave me information immediately via WhatsApp, which was perfect. Also important to say that I asked for an early Checkin, which was granted without extra charge. Perfect!
Stayed in January 2024
Reviewed: 9 December 2023
Arham
MaldivesThe room was spacious and clean. Very comfortable and quiet
Stayed in December 2023
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