Jalan Tun Abang Haji Openg,, 93000 Kuching, Malaysia
#64 of 87 hotels in Kuching
Guests' ChoiceBased on 1097 hotel reviews
6.8Cleanliness
7.1
Comfort
7.2
Location
8.7
Facilities
6.7
Staff
8.1
Value for money
7.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 April 2024
Manisha
MalaysiaNothing
Interesting, good place, the location easy to go anywhere.. polite staff 😍
Stayed in March 2024
Reviewed: 12 March 2024
Seli
Malaysia-
-
Stayed in February 2024
Reviewed: 7 March 2024
Rosy
Malaysiaall good.
easy exess to attractive places at kuching
Stayed in February 2024
Reviewed: 2 March 2024
Kencha
MalaysiaBedroom.
Room
Stayed in March 2024
Reviewed: 29 February 2024
Kisian
MalaysiaMy sink and bathtub not functioning well and no slippers and plastics begs were provided..the room was a bit smelly...
The surroundings and the view
Stayed in February 2024
Reviewed: 21 February 2024
Suzaiyani
MalaysiaNear mall
Stayed in February 2024
Reviewed: 12 February 2024
Ahmad
MalaysiaToilet
Near waterfront
Stayed in February 2024
Reviewed: 3 February 2024
Jessylia
MalaysiaStrategic location
Stayed in December 2023
Reviewed: 14 January 2024
Johairi
MalaysiaNothing else matter
Good
Stayed in January 2024
Reviewed: 6 January 2024
Nur
Malaysiaone of the staff actually left me hanging which led to me having to re-register my details to another receptionist. hope this behaviour won't repeat again considering it was during peak hour of people checking in.
the property was okay and beyond expectations for such prices.
Stayed in January 2024
Reviewed: 2 January 2024
Sapar
MalaysiaAircond warm
Location and view
Stayed in December 2023
Reviewed: 1 January 2024
Norazlina
MalaysiaImprovement needed for the overall room including (but not limited to) curtains, carpet and furniture.
Clean room with basic facilities. After collect room card, guest can directly access to room from the elevator located at the car park (The parking is free). Convenient for a short stay. The staff at reception counter was very helpful and friendly.
Stayed in December 2023
Reviewed: 30 December 2023
Mohd
MalaysiaRoom/suite conditions
Location
Stayed in December 2023
Reviewed: 29 December 2023
Zane
MalaysiaPool still under maintenance.
Stayed in December 2023
Reviewed: 24 December 2023
Nurul
Brunei DarussalamA little bit hot as the AC was not working well.
Suitable place to stay as it is near shop around there.
Stayed in December 2023
Reviewed: 22 December 2023
Masturina
MalaysiaNothing
Good environment.. comfortable and clean.
Stayed in December 2023
Reviewed: 20 December 2023
Mapis
MalaysiaOld
Location
Stayed in December 2023
Reviewed: 15 December 2023
Ainina
MalaysiaNothing
The place wad clean
Stayed in November 2023
Reviewed: 13 December 2023
Julaihi
MalaysiaFacilities not updated & still old school
Location of stay
Stayed in December 2023
Reviewed: 13 December 2023
Magzuintina
MalaysiaStrategic place
Stayed in December 2023
Reviewed: 7 December 2023
Yuk
Hong KongAir conditioner is too noisy.
Location
Stayed in December 2023
Reviewed: 4 December 2023
Anita
MalaysiaThe location
Stayed in November 2023
Reviewed: 13 November 2023
Azmi
MalaysiaOld carpets
Bigger room
Stayed in November 2023
Reviewed: 10 November 2023
Mazlina
MalaysiaTV still all fasion
Near with the place i have to go.
Stayed in November 2023
Puerto Iguazú, Argentina
Joinville, Brazil
London, UK
Fårevejle, Denmark
Cairnryan, UK
Budapest, Hungary
Cordoba, Argentina
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content