Bintang Megamall, Jalan Miri-Pujut, , 98000 Miri, Malaysia
#32 of 46 hotels in Miri
Guests' ChoiceBased on 571 hotel reviews
6.9Cleanliness
7.1
Comfort
7.2
Location
8.7
Facilities
7.0
Staff
8.0
Value for money
7.2
Free WiFi
6.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 10 May 2024
Ross
Brunei Darussalamair cond need service
great loction for shopping.breakfast food is good.
Stayed in May 2024
Reviewed: 27 April 2024
Siarah
Brunei Darussalammy room air conditioner is not working so have to call for replacement but the staff did it in few minutes when i request for replacement DD
parking and mall is convenient
Stayed in April 2024
Reviewed: 21 April 2024
Hms
Brunei DarussalamThe pillows were hard. The drainage is blocked causing the toilet to flood. Found a tiny bug crawling around.
Breakfast
Stayed in April 2024
Reviewed: 16 April 2024
Ibnu
MalaysiaLimited car park spaces only for hotel guest.
Shopping mall is connected to the hotel
Stayed in April 2024
Reviewed: 12 April 2024
Ramlah
Brunei DarussalamHard to find car park
Shopping convenient
Stayed in April 2024
Reviewed: 1 April 2024
Faizah
Brunei DarussalamNone so far.
Staying at Meritz Hotel was an exceptional experience from start to finish. The staff was incredibly friendly and accommodating, making check-in a breeze. The location was also convenient, with easy access to nearby shops and dining options. Overall, I highly recommend Meritz Hotel for anyone looking for an enjoyable stay in the area.
Stayed in March 2024
Reviewed: 26 March 2024
Rosyawati
Brunei DarussalamGood
Good
Stayed in March 2024
Reviewed: 18 March 2024
Syahirah
MalaysiaThe services during sahur were a bit poor. Time given was 3am-5am, however there was no food provided up til 3.30am. and the amount of food was not enough for entire guests. Food was not refill when it was finished, I've seen only 1 staff that keeps walking around to do all the stuff.. It's very different from usual breakfast time which from 6.30am til 10am which has many staff around to do all the stuff(refill food etc)
Almost everything is good from the lobby, room, facility except for 1 thing
Stayed in March 2024
Reviewed: 15 March 2024
El
Brunei DarussalamThe carpet was wet when we came in The linen was a bit dirty
It’s close to a shopping mall The city view was awesome
Stayed in February 2024
Reviewed: 9 March 2024
Shanie
Brunei DarussalamParking
Excellent location walking distance from miri marathon venue
Stayed in March 2024
Reviewed: 8 March 2024
Azrinah
Brunei Darussalamenjoyed breakfast very much
Stayed in February 2024
Reviewed: 25 February 2024
Michael
United KingdomThe view from the room and the roof top sky bar
Stayed in February 2024
Reviewed: 25 February 2024
Redziman
Brunei DarussalamNeeds refurbishment. Carpets smell damp and feel dirty. Toilet and bathrooms also need to be modernized.
Location. Location. Location
Stayed in February 2024
Reviewed: 13 February 2024
Kay
Brunei DarussalamIts too crowded and difficult to get parking near the property.
Its location
Stayed in February 2024
Reviewed: 26 January 2024
Asz
Brunei Darussalam-
Direct access to shopping mall.
Stayed in January 2024
Reviewed: 26 December 2023
Faiz
Brunei DarussalamCockroaches
Spacious room
Stayed in December 2023
Reviewed: 22 December 2023
Am26
Brunei Darussalam1. One side of the toilet wall was made of glass and only 3/4 of it was covered. Top part of the glass can still see the reflection of the light from the toilet. (Not sure if all rooms are the same as this was my 1st stay here).
1. The lobby area where you can access to the rooms was beautiful. 2. The cleanliness of the room was just nice. 3. The pool for kids was also quite spacious. 4. Easy access to shopping mall below the hotel.
Stayed in December 2023
Reviewed: 20 December 2023
Saifol
Brunei DarussalamAircond not working properly (needs servicing, not cold enough)
Hotel and mall in one building
Stayed in December 2023
Reviewed: 19 December 2023
Liban
MalaysiaThe lift smells unpleasant. Also, I didn't see any safe boxes in my room.
The room is cute. The bed and pillows are nice. The staff are nice.
Stayed in December 2023
Reviewed: 18 December 2023
Naila
Brunei DarussalamThe water on the final day of our stay was brown. But overally the stay was great.
Amazing location, family friend accomodation, my kid loves the pool.
Stayed in December 2023
Reviewed: 3 December 2023
Norhazalan
Brunei DarussalamSlow lift movement n uncomfortable bed
Location vicnity city centre
Stayed in December 2023
Reviewed: 1 December 2023
Hatimah
Brunei DarussalamI don't like control aircond no have change temprature aircond. At night very hot only have fan but not cold..
Stayed in November 2023
Reviewed: 20 November 2023
Buchin
MalaysiaBreakfast pls improve about cleanliness. Jumpa lipas di buffetline…
Near shopping mall
Stayed in November 2023
Reviewed: 16 November 2023
Muhammad
Brunei DarussalamLimited tv channels and cannot access Netflix
Convenient for shopping
Stayed in November 2023
Bex, Switzerland
Rimini, Italy
Moscow, Russia
Ilfracombe, UK
Florence, Italy
Sibiu, Romania
Koper, Slovenia
Milan, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content