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Reviews of Mutiara Taman Negara 3 stars

Kuala Tahan, 27000 Kuala Tahan, Malaysia

#14 of 20 hotels in Kuala Tahan

Guests' Choice

Review score

Based on 251 hotel reviews

7.8

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.4

  • Location

    9.4

  • Facilities

    7.5

  • Staff

    8.7

  • Value for money

    6.9

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 11 May 2024

    9.0
    A great stay in a truly authentic jungle environment
    • Leisure trip
    • Family with young children
    • Chalet Half Board Triple
    • Stayed 2 nights

    As most resorts, Mutiara Taman Negara still uses old-fashioned, noisy maintenance tools and machines which are, when in use, disruptive for the peace and quiet that this location has to offer. Replacing these by quieter, electric alternatives would be a good idea.

    Mutiara Taman Negara is a wonderful jungle hideaway that manages to combine authenticity with relatively comfortable accomodation, surprisingly good food, and excellent service on all levels. They have managed to find a balance between respecting their unique environment and catering to tourists; all activities takev into consideration the uniqueness of the location and are done by local, knowledgeable guides. I hope they can maintain this balance in the future. Tip: however way you travel, it takes some time to get to Taman Negara so a stay of two days is a minimum, three is ideal.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    8.0
    Had a great stay here
    • Leisure trip
    • People with friends
    • Chalet Half Board Double
    • Stayed 2 nights
    • Submitted via mobile

    The communication about the activities was a bit difficult at first but went well after all

    The location was great and the people were lovely, very kind. Food was alright

    Stayed in May 2024

  • Reviewed: 30 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Chalet Half Board Triple
    • Stayed 2 nights
    • Submitted via mobile

    need renovation for price what we paying in this property , and breakfast coud be better

    Location is very good!!!

    Stayed in April 2024

  • Reviewed: 22 April 2024

    7.0
    Rooms need cleaning and boats must improve their safety by replacing their dilapidated life jacket
    • Leisure trip
    • Family with young children
    • Chalet Half Board Double
    • Stayed 2 nights

    Poor room cleanliness and buffet dinner menu varieties

    To reach the property need to cross the river by boat and no designated parking was provided at river bank I stayed 2 nights in Chalet no 7 and great place for kids run around. The single bed was broken where it sunk at the left side of the Head-board ( one of the leg must be broken hence cnt sleep when the bed is not same level. The cleanliness was very poor for the money paid. The housekeeping didn't use a vacuum at all. The breakfast is acceptable but the dinner can be improved

    Stayed in April 2024

  • Reviewed: 21 April 2024

    7.0
    Good location. Bad food
    • Leisure trip
    • Couple
    • Chalet Half Board Double
    • Stayed 3 nights
    • Submitted via mobile

    The food was horrible! Worst food I have eaten in years

    Beautiful location!

    Stayed in April 2024

  • Reviewed: 21 April 2024

    7.0
    Great place!
    • Leisure trip
    • Family with young children
    • Chalet Half Board Single
    • Stayed 1 night
    • Submitted via mobile

    - long walks with no option of buggy to get from the restaurant to the room - vegetarian food options at the restaurant are very limited and don't taste good. Beverages like coffee and tea taste really poor.

    The ambience and the rooms.

    Stayed in April 2024

  • Reviewed: 28 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Chalet Half Board Double
    • Stayed 2 nights
    • Submitted via mobile

    Value for the money is not in the balance. Paying for the location actually; as the price per night is more expensive than a 5 star hotel in KL. The lodge is 2 star actually.

    The location, the ambient is the best. Staff is super nice warm and friendly.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    7.0
    An enjoyable stay in the rain forest, recommend the canopy walk excursion and rapids shooting trips
    • Leisure trip
    • Couple
    • Chalet Half Board Double
    • Stayed 3 nights

    Somewhere to sit inside would have been good when it was too hot to sit outside (as it was during our stay!) and a bedside table.

    Stayed in February 2024

  • Reviewed: 1 March 2024

    8.0
    Brilliant in an amazing location
    • Leisure trip
    • Couple
    • Chalet Half Board Double
    • Stayed 3 nights
    • Submitted via mobile

    The evening food is plentiful but not to a high quality. You can order separately off the menu even if you’ve paid half board.

    What an amazing location. It seems daunting on the map but it is very simple once you get to Kuala Tahan. You need cash for things outside the Mutiara Resort to make life easy with the boats. The resort itself is spectacular and brilliant value for money for where it is. You don’t need a guide for the close walks but if you are nervous then it might be easier to do that. We booked the boat to Lata Berkoh and it was wonderful.

    Stayed in March 2024

  • Reviewed: 23 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Chalet Half Board Double
    • Stayed 2 nights
    • Submitted via mobile

    The shower hardly had any water coming out.

    As close as one can be to Rainforest.

    Stayed in February 2024

  • Reviewed: 17 February 2024

    7.0
    Ok
    • Leisure trip
    • Family with young children
    • Chalet Half Board Double
    • Stayed 2 nights
    • Submitted via mobile

    The property is a bit old and not maintained properly, we expect a bit better for the money we paid . We will live it if it has a swimming pool to soak in after a hike or canopy walk

    Breakfast is ok

    Stayed in February 2024

  • Reviewed: 13 February 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Chalet Half Board Double
    • Stayed 1 night
    • Submitted via mobile

    Well located. Easy to arrange the activities, guide an are really professional. Nice staffs.

    Stayed in February 2024

  • Reviewed: 4 February 2024

    9.0
    8/10
    • Business trip
    • Solo traveller
    • Chalet Half Board Double
    • Stayed 2 nights
    • Submitted via mobile

    The resort should has poter service from the car park to the room..

    7/10

    Stayed in January 2024

  • Reviewed: 23 January 2024

    9.0
    Great stay next to the national park.
    • Leisure trip
    • Solo traveller
    • Chalet Half Board Single
    • Stayed 2 nights
    • Submitted via mobile

    Sometimes the food for dinner was underwhelming. Also, my roof leaked into the bathroom, which was annoying.

    The bungalows were spacious. The setting is pristine and offers a nice porch to relax and watch the birds and monkeys. Close to the trails. The restaurant offers convenient meals.

    Stayed in January 2024

  • Reviewed: 20 January 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Chalet Half Board Single
    • Stayed 1 night
    • Submitted via mobile

    Attitude of the duty manager, as if we were to accept whatever is suggested by him. Not to welcoming to resolve misunderstanding created by mistakes in booking

    Staffs seemed to be reluctant in welcoming guests, no one accompanied the guests to the rooms during a dark rainy nights, it was disappointing

    Stayed in December 2023

  • Reviewed: 17 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Chalet Half Board Double
    • Stayed 3 nights
    • Submitted via mobile

    Beautiful location and lovely staff.

    Stayed in January 2024

  • Reviewed: 18 December 2023

    8.0
    very good place to spend a couple of nights
    • Leisure trip
    • Couple
    • Chalet Half Board Double
    • Stayed 2 nights
    • Submitted via mobile

    Cottages a bit dark

    Great location in the park Very good Malaysian food

    Stayed in December 2023

  • Reviewed: 8 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Chalet Half Board Quad
    • Stayed 3 nights
    • Submitted via mobile

    Not much variety in the meals.

    Being in nature without the hardship.

    Stayed in September 2023

  • Reviewed: 8 December 2023

    8.0
    Great but safety concern
    • Leisure trip
    • Family with young children
    • Chalet Half Board Quad
    • Stayed 2 nights
    • Submitted via mobile

    Danger at car parking area. Car being vandalised and no one to look for help outside the hotel

    Good food, good ambient, friendly staff

    Stayed in December 2023

  • Reviewed: 1 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Chalet Half Board Double
    • Stayed 2 nights
    • Submitted via mobile

    Bungalows and facilities are starting to show some wear and tear, could use some maintenance. Nothing was broken though. Breakfast and dinner are good but not amazing.

    Unique location, surrounded by nature and wildlife (monkeys everywhere). Layout of bungalow park is nice with enough privacy, however the park was also not nearly full when we were there.

    Stayed in December 2023

  • Reviewed: 11 November 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Chalet Half Board Double
    • Stayed 2 nights
    • Submitted via mobile

    Wooden style

    Stayed in September 2023

  • Reviewed: 29 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Chalet Half Board Triple
    • Stayed 4 nights

    the noisy neighbours :/

    situated inside the national. beautiful nature and hiking trails right next to your bungalow. food was good especially breakfast.

    Stayed in October 2023

  • Reviewed: 21 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Chalet Half Board Double
    • Stayed 5 nights
    • Submitted via mobile

    Resort is not ideal for people with mobility issues as there are stairs from the jetty to the resort. Some of the rooms farther away are not as well maintained.

    The location is great, the resort is in the National Park across the river from Kuala Tahan. There are various trails that start from the resort and can be explored independently. The resort also offers activities, although we did not try it. The staff is helpful and friendly. Food at Seri Mutiara restaurant is okay. There is a clinic at Kuala Tahan across the river. There is a trolley to bring the luggage up from the jetty to the resort.

    Stayed in October 2023

  • Reviewed: 14 October 2023

    8.0
    Unforgettable. Beautiful. Fond memories.
    • Leisure trip
    • Family with young children
    • Chalet Half Board Double
    • Stayed 2 nights

    Saturdays are quite crowded for canopy walk. If those who stay at the resort are able to access the canopy earlier in the morning just before the others get in, will be great, as it probably will help to spread out the movement at the canopy area. The staff at the canopy, the one who allowed us at the first point, was quite snappy, but it was understandable as the numbers were huge on that day.

    The location is spot on, the hotel is nestled right at the entrance of the park, easy access to nature walk and it's nice to soak in the atmosphere just walking around there. The chalet is comfy too. The tours are informative and full of adventures. Love the Lata Berkoh journey - River Tahan has its own charm, it is captivating really, must try. It's enjoyable to walk on your own too - surrounded by the lovely and lush flora and fauna, and the never-ending sounds from the rainforest creatures :) We enjoyed the meals served at the restaurant. There were variety of dishes and staff were friendly. Thank you for the experience.

    Stayed in September 2023

Showing 1 – 25

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