Lot 306-309, Section 49, KTLD Jalan Abell Road, Kuching, Sarawak, Malaysia, 93100 Kuching, Malaysia
#69 of 85 hotels in Kuching
Guests' ChoiceBased on 250 hotel reviews
6.5Cleanliness
6.7
Comfort
6.8
Location
7.9
Facilities
6.7
Staff
7.6
Value for money
7.3
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 10 March 2024
Sudan
MalaysiaA bit noise. Can heard someone take shower for other room and the water sometimes not hot
The room large and facilities completed
Stayed in March 2024
Reviewed: 9 February 2024
Desmond
MalaysiaNA
NA
Stayed in February 2024
Reviewed: 21 November 2023
Chung
MalaysiaThe hotel really need good maintenance. Some of the area in our room was very dirty especially the toilet, the wooden door already rusted and the dust/dirty inside the hotel at aircon area, wall/ frame can be clean but not. One more thing.. if you need room service please call it out early else they pressume you not required room service.
I like the location of the hotel is almost middle of town and it is a walkable distance to town area from the hotel. Sorrounding is full of kopitiam/ cafe to hang around when you are hungry
Stayed in November 2023
Reviewed: 8 October 2023
Siti
MalaysiaThe toilet flush part was open/uncovered probably due to some issues with it so not a nice sight to see. The shower door i believe was broken as it was detached. Either that or hotel made them that way so the toilet/shower room esthetics was very old looking and off. But aside that everything was working fine so definitely worth it.
The two double beds was perfect for 4 adults travelling together. The room was also spacious and iron provided near the lift. The room was also booked early so the price was very cheap around RM53.5 for 2 nights per person. What a bargain for a hotel room!
Stayed in October 2023
Reviewed: 27 September 2023
M
MalaysiaNil
Nearby strategic location within walking/driving distance
Stayed in September 2023
Reviewed: 4 September 2023
Audrey
Brunei DarussalamThe lady at the reception was not quite helpful. Could've put on a smile at least. The male staff was very helpful and kind. As for the room, the hairdryer was not good. Didn't get to use the hairdryer throughout the 4 nights. Some lights were not functioning. No ventilation in the bathroom. The toilet bidet sprayer was very short and hard to reach the on/off tap switch. The room power sockets were very loose, needed to adjust our phone chargers to charge.
The room was spacious, the a/c was cold enough, the bed was large and comfy. Got room service, daily minibar top up.
Stayed in September 2023
Reviewed: 30 August 2023
Marvin
MalaysiaThe most problem is the location, for new costumer; they might be difficult to find this hotel. Also there aren't many coffee shop around, need to walk a bit far from hotel around 5 minute walk distance to coffee shop. Hope the hotel will open cafeteria there or provide breakfast for their costumer (Meaning rate hotel might raise up a bit for the extra service).
The service provided are good and excellent by the hotel provider. The staff also nice and friendly when being approach to be ask for any question. The surrounding also quite and not to busy with traffic that pass by. Most important is the safety of your vehicle during parking near by hotel is 100% safe.
Stayed in August 2023
Reviewed: 31 July 2023
Briyan
MalaysiaPest activity present. 🐜 Was seen.
Good value of money
Stayed in July 2023
Reviewed: 18 July 2023
Norfazilah
Brunei DarussalamOne of the room, room 204 that we book has ants on the bed so we need to move the bed from the wall and small coachroach.
Nearby kuching central
Stayed in July 2023
Reviewed: 1 July 2023
Jiří
Czech RepublicCleanliness not the best but can do for a short stay.
Very good location in the Centre of Kuching. Bus station to Bako NP located right down the street.
Stayed in June 2023
Reviewed: 25 June 2023
Wm
MalaysiaThe toilet was very dirty. Mold everywhere and a very strong smell
Spacious
Stayed in June 2023
Reviewed: 22 May 2023
Siti
MalaysiaNeed to improve toilet. It's dirty
Room
Stayed in May 2023
Reviewed: 28 April 2023
Mohd
Abkhazia, GeorgiaNo
Good
Stayed in April 2023
Reviewed: 19 April 2023
Patricia
Malaysiaspacious.worth the price
Stayed in March 2023
Reviewed: 17 April 2023
Manimaran
MalaysiaToo many ants and insects.
Stayed in April 2023
Reviewed: 12 April 2023
Mattiew
MalaysiaSingki tersumbat
Environment
Stayed in April 2023
Reviewed: 14 March 2023
Kenny
MalaysiaThey couldn't provide iron and ironing board for private use.
Walking distance to restaurants and malls nearby.
Stayed in March 2023
Reviewed: 29 January 2023
Jackie
MalaysiaFacilities.
Location
Stayed in January 2023
Reviewed: 30 November 2022
Siti
MalaysiaSmelling with cigarettes, customer smoking in the room I guest . Lighting need to improve . Location at the back of lot shop and very quite .
Room bigger and value for money
Stayed in November 2022
Reviewed: 28 November 2022
Maxson
MalaysiaNo mineral water provide The bed very noisy&need to replace Water heater not to hot Bathroom smelly
Easy process check-in&out Have lift Big space room
Stayed in November 2022
Reviewed: 23 November 2022
Saryadi
MalaysiaBest location
TV remote not function, monitor TV duuble picture not clear
Stayed in November 2022
Reviewed: 1 October 2022
Shaun
MalaysiaThe toilet smelly once i came check in..the toilet bowl was dirty..didnt expect that
The room was big enough
Stayed in September 2022
Reviewed: 25 August 2022
Vnutheeni
MalaysiaToilet and floor is not clean at all. Can improve by cleaning the toilet and sweeping the floor.
Room is spacious, have hot shower, tv, wifi and those basic needs.
Stayed in August 2022
Reviewed: 15 August 2022
Ng
MalaysiaNo drinking water provided in the room. An annoying water pipping noise from the toilet while someone else is using it.
Stayed in August 2022
Cremona, Italy
Belen, USA
Little Rock, USA
Somerset West, South Africa
Cairo, Egypt
Alytus, Lithuania
Funchal, Portugal
La Rochelle, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content