TB-00-01 1Borneo Hypermall Jalan UMS, 88450 Kota Kinabalu, Malaysia
#43 of 155 hotels in Kota Kinabalu
Guests' ChoiceBased on 302 hotel reviews
8.5Cleanliness
8.9
Comfort
8.8
Location
8.7
Facilities
8.7
Staff
9.1
Value for money
8.8
Free WiFi
7.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 June 2024
Syah
MalaysiaNo jokey.. No parking..
facility nice..
Stayed in June 2024
Reviewed: 4 June 2024
Ummi
MalaysiaNothing hehe
Worth with the money
Stayed in June 2024
Reviewed: 4 June 2024
Ramli
MalaysiaDifficulty on obtaining a car park.
Location
Stayed in May 2024
Reviewed: 4 June 2024
Fresellah
Malaysiawhen we enter the room for the first time of check-in, the bathroom were so smelly. It clean but smelly. Maybe, you can put a perfume for the toilet so that it will give freshness to the customer.
The bed is so comfy, and the staff were so helpful very polite when into of communication. The food just nice. Surely Will come again
Stayed in June 2024
Reviewed: 3 June 2024
Jenni
MalaysiaThe breakfast on that day not satisfying.. refill slow, food so so and the cutlery also quite unprepared.. it may because there are lots of people and lack staff.
The bed
Stayed in June 2024
Reviewed: 1 June 2024
Hilmi
Malaysianone
hospitality
Stayed in May 2024
Reviewed: 1 June 2024
786
MalaysiaMust prepare extra hotel parking..
About hotel all look fine..
Stayed in June 2024
Reviewed: 31 May 2024
Racquel
MalaysiaThe hotel check-in process is quite slow
Environment,food, swimming pool
Stayed in May 2024
Reviewed: 31 May 2024
Nur
MalaysiaA bit far from main city. Hard to get taxi or grabcar.
Friendly and helpful staff espcially Daniel and Melly (receptionists). The room is clean, got bathtub, complete with toileteries. Equip with iron n board. The breakfast was simple.
Stayed in May 2024
Reviewed: 29 May 2024
Francis
MalaysiaTheres no parking space 😩
Love the bigger space & comfortable for a couple!
Stayed in May 2024
Reviewed: 28 May 2024
Zainal
MalaysiaParking
Room and breakfast
Stayed in May 2024
Reviewed: 27 May 2024
Liza
Malaysia-
-Location -shower
Stayed in May 2024
Reviewed: 27 May 2024
Jessie
MalaysiaEverything, it is just next to the mall..
Stayed in March 2024
Reviewed: 20 May 2024
Alice
MalaysiaThe room tile is very old, table and bathtub comes with old stain and scratches. Found hair on the bathtub corner side even tho I just checked in. Quite disappointed with the bath tub actually as I bought bathbomb for it but end up didn't use it.
The location of it as its connect with one borneo , near to restaurants and my favourite massage shop. Breakfast provided, the variety of choice is okay based on the price. Like my room view as I could see my university Hot spot the Pink mosque
Stayed in May 2024
Reviewed: 20 May 2024
Jamil
MalaysiaNo parking available
Stayed in April 2024
Reviewed: 19 May 2024
Fifie
MalaysiaWDYM! i like everything
Bfast, Bed, Bathtub, swimming pool Friendly Receptionist Shahril.
Stayed in May 2024
Reviewed: 18 May 2024
Zuhairah
Malaysiahard to find parking.
friendly staff, great facilities
Stayed in April 2024
Reviewed: 15 May 2024
Rasheeda
MalaysiaBut the bath tub not really clean. The aircond not really cold.
The staffs were friendly and happy people. The breakfast is variety but basic. But still tasty. The room was huge for the amount that we paid. And comfortable too. Didn't know they have bath tub too when I booked.
Stayed in May 2024
Reviewed: 14 May 2024
Osmond
MalaysiaBath tub
Stayed in April 2024
Reviewed: 11 May 2024
Nur
MalaysiaThe strategic location and near by to the location to go
Stayed in May 2024
Reviewed: 9 May 2024
Masna
MalaysiaBreakfast
Stayed in May 2024
Reviewed: 7 May 2024
Shiuly
MalaysiaNothing
Everything
Stayed in May 2024
Reviewed: 5 May 2024
Lidya
Malaysiaparking lot to small and limited time only..
All...accept no parking..
Stayed in May 2024
Reviewed: 29 April 2024
Sumardianshah
MalaysiaBreakfast not variety
Comfortable
Stayed in April 2024
Malmö, Sweden
Rotorua, New Zealand
Viareggio, Italy
Astoria, Oregon, USA
Marrakech, Morocco
Szklarska Poręba, Poland
Kyoto, Japan
Sydney, Australia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content