First Avenue, Bandar Utama City Centre, Bandar Utama, 47800 Petaling Jaya, Malaysia
#2 of 80 hotels in Petaling Jaya
Guests' ChoiceBased on 3095 hotel reviews
8.7Cleanliness
9.0
Comfort
9.0
Location
9.3
Facilities
8.8
Staff
8.9
Value for money
8.5
Free WiFi
8.7
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End of dialog contentReviewed: 10 May 2024
Musa
QatarNone
Comfort room
Stayed in May 2024
Reviewed: 10 May 2024
Alan
SingaporeNothing in particular.
Location was very good with adjoining shopping mall. Service was super.
Stayed in May 2024
Reviewed: 10 May 2024
Dh888
Chinastaff could be have more smile
newly renovationed, swiming pool, breakfast got lots of chioice
Stayed in May 2024
Reviewed: 9 May 2024
Ernest
Hong KongThe hotel is a bit far away from the city centre.
The hotel is very big. We booked a junior suite and were upgraded to an executive suite. The room is very comfortable and clean. The hotel is next to a huge shopping mall with many good restaurants. We did not need to go out for dinner.
Stayed in May 2024
Reviewed: 9 May 2024
Sue
SingaporeImpressed with the cleanliness and well-maintained condition of the room. Location was convenient with the shopping centre just next door and the wide choices of food and shopping.
Stayed in May 2024
Reviewed: 8 May 2024
Nguyen
VietnamNo
Luxury
Stayed in May 2024
Reviewed: 8 May 2024
Nadheera
MalaysiaEverything. The room is spacious. The Grand Sphere lounge is so welcoming. Staff are friendly, from receptionist to the technicians. Washroom came with bidet and bath tub. The kids pool came with blue slide and surprisingly serve ice water by the pool. Variety types of food served for breakfast. Not to forget, we can just walk to the One Utama mall! Love this so much. In dining food tasty and came with warmer so that the food wont be cold! I would have give them 10 stars!!
Stayed in May 2024
Reviewed: 7 May 2024
Caroline
United KingdomIt's a big conference hotel so has that kind of vibe which isn't for everyone.
This hotel offered ovely service throughout - from check in to breakfast service. The room itself was large, comfortable and well-equipped.
Stayed in May 2024
Reviewed: 7 May 2024
Mansor
MalaysiaNone
Everything
Stayed in May 2024
Reviewed: 2 May 2024
Sharon
United StatesNone
Connecting with the mall
Stayed in April 2024
Reviewed: 1 May 2024
Ctnurazwan
MalaysiaThe sudden beep on telecom can be irritating as it quite loud
The room is spacious, easy check in and check out process, the breakfast buffet is good and a lot of varity, free parking and very close to OU
Stayed in May 2024
Reviewed: 1 May 2024
Joane
MalaysiaConvenience, just beside shopping mall
Stayed in April 2024
Reviewed: 1 May 2024
Radzifuddin
MalaysiaNothing
Breakfast
Stayed in May 2024
Reviewed: 30 April 2024
Zuraida
MalaysiaNothing
Breakfast superb Room clean, bed comfortable Hotel lobby smells green tea Staff helpful
Stayed in April 2024
Reviewed: 30 April 2024
Erict
AustraliaReception staff did not provide sufficient information during check in.
Breakfast, room layout, facilities, location
Stayed in April 2024
Reviewed: 29 April 2024
Neeraj
IndiaThe staff was not at all cooperative and had major communication problems.
The breakfast was vast and amazing. Except that it was a decent stay. Easy access to the 1 Utama Mall at a walkable distance.
Stayed in April 2024
Reviewed: 29 April 2024
Felicia
AustraliaNothing
All good
Stayed in April 2024
Reviewed: 28 April 2024
Satish
MalaysiaNot applicable
Breakfast was excellent
Stayed in April 2024
Reviewed: 27 April 2024
Mary
AustraliaBuffett breakfast was really good
Stayed in April 2024
Reviewed: 24 April 2024
John
AustraliaFree upgrade to a suite
Stayed in April 2024
Reviewed: 24 April 2024
Joo
United KingdomNo complaints
Friendly , helpful and courteous staff. Property is clean and near shopping complex.
Stayed in April 2024
Reviewed: 24 April 2024
Yong
SingaporeWould be good if there is welcome fruits for the room.
Breakfast was good
Stayed in April 2024
Reviewed: 23 April 2024
Choon
SingaporeNA
The room is spacious and bed is comfy, 2nd time stay! Super convenient just at One Utama Mall.
Stayed in March 2024
Reviewed: 23 April 2024
Andrew
SingaporeNothing really
Location was superb, co-located and built into 1 Utama. Music in the lobby was fabulous and the staff were polite
Stayed in March 2024
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