Lot 1021 & 1030 Jalan Sri Cemarlang 1/27 , Seksyen 27 , Kelantan, 15300 Kota Bharu, Malaysia
#10 of 61 hotels in Kota Bharu
Guests' ChoiceBased on 1402 hotel reviews
7.9Cleanliness
8.2
Comfort
8.3
Location
8.4
Facilities
8.0
Staff
8.6
Value for money
8.5
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 May 2024
Ananth
MalaysiaThere is no coffee in the room.
The location is very suitable, and the parking is very good.
Stayed in May 2024
Reviewed: 28 April 2024
Muhamad
MalaysiaNothing
Location Staff
Stayed in April 2024
Reviewed: 12 April 2024
Faizal
MalaysiaNothing
Everything about the hotel
Stayed in March 2024
Reviewed: 4 April 2024
Wong
MalaysiaFloor cleaning need improvement
Stayed in February 2024
Reviewed: 4 April 2024
Yowshean
Malaysianeed more clear
good
Stayed in April 2024
Reviewed: 24 March 2024
Hasan
MalaysiaNo lift
Reasonable price
Stayed in March 2024
Reviewed: 19 March 2024
Alex
MalaysiaThe bed
Parking, hotel clean
Stayed in March 2024
Reviewed: 7 March 2024
Mohd
MalaysiaParking space was not sufficient enough
One of my favorite spot to stay. The location was very good, near to the town
Stayed in March 2024
Reviewed: 7 March 2024
Noorlin
MalaysiaNo lift
Near to the town
Stayed in March 2024
Reviewed: 1 March 2024
Nik
MalaysiaVery convenient place to stay as it is in the heart of town..
Stayed in February 2024
Reviewed: 24 February 2024
Azlina
MalaysiaThe location is so strategic in a town.
Stayed in January 2024
Reviewed: 21 February 2024
Ustazah
MalaysiaDon't have towel
The location and size of bed
Stayed in February 2024
Reviewed: 15 February 2024
Andrew
MalaysiaNot much
All good
Stayed in January 2024
Reviewed: 12 February 2024
07
MalaysiaThe room is small, fitted with 2 beds ie single & queen, we have to squeeze thru to move around the room Do u believe it, there is no lift from floor to floor, only staircase, we have to drag our luggage Parking lot is limited, not well lit and dark at night - quite a risk parking along the road
It was located almost at the heart of KB, therefore easily accessible from most directions There were grocery shops and restaurants at ground floor, convenient if one does not prefer to go out
Stayed in November 2023
Reviewed: 5 February 2024
Tomáš
Czech RepublicNice room but the walking distance is quite far away from the city centre.
Stayed in December 2023
Reviewed: 3 February 2024
Alyaa
Malaysiathe shower experience was bad. water pressure is low. there is also no lift so it was a bit difficult for senior citizens to walk upstairs. there is also no window for the room.
the location is near to tourist hotspot like kopitiam kita. the room was spacious. bed is also comfortable.
Stayed in December 2023
Reviewed: 28 December 2023
Emblem
PakistanNo negative thing. Just a great place to stay alone or with family even.
Accommodation is just awesome. Location is good just 10 minutes from the bus terminal. Room is clean, beds are comfortable, toilet is clean. Air Con. Working properly. Housekeeping doing amazing work. At reception the guys and girls are accomodative. There are restauraunt n shops downwards even a store is there so no need to go far for anything. They have oron with ironing stands in walkway so anyone can use if required. T.V with 15 channels n some radio channels. Also a window with the room. Overall good facility and good value for money.
Stayed in December 2023
Reviewed: 27 December 2023
Syima
Malaysiathe singing water tap but it is ok as long as you know how to use it
the cleanliness
Stayed in December 2023
Reviewed: 7 December 2023
Nazrina
MalaysiaParking space
Stayed in December 2023
Reviewed: 3 December 2023
Sin
MalaysiaThey do not provide cups and spoons for making your own tea in the room, unlike most hotels. The room that I got (highest floor) has no window for more ventilation, however there is a vent in the toilet. Some corner of the room can be a little dark. Water pressure is not consistent, but when it's strong, it's a wonderful shower time.
Room is spacious and comfortable for 3 person, location is great, close to many tourism places such as Chinatown, Kopitiam Kita, Siti Khadijah, Istana etc...and the price is very affordable. Amenities such as water dispenser and iron are provided at every floors.
Stayed in November 2023
Reviewed: 3 December 2023
Peter
BahrainVery small bathroom. Carpet in corridor could do with replacing.
Very good value for money. Lovely receptionist (Noureen) who was very helpful and spoke excellent English. Rooms were clean, good shower.
Stayed in December 2023
Reviewed: 25 November 2023
Nick
MalaysiaTowel
Parking area
Stayed in November 2023
Reviewed: 24 November 2023
Noor
MalaysiaThe floor is sticky.
The location is in the city Kota Bharu. Easy access.
Stayed in November 2023
Reviewed: 22 November 2023
Wayer
MalaysiaThe toilet wash basin has mold, the sheets have slight dingy smell. Probably because I came during the rainy season, but hotel can place deodorizer to eliminate the bad smell. Parking is also limited but still available.
The prime location and the room space is acceptable. Front desk is also okay.
Stayed in November 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content