Breakfast is beyond my expectations, location wise, is quite far from the town

Stayed in March 2024

Good location , excellent rooms

Stayed in February 2024

As in all of Borneo, sand flies. Not the hotel”s fault. But beware. They are at the swimming pool and beach. Why Borneo beaches are beautiful but deserted.

Chilled out place, great location. Free bikes. Labuan a great Malaysian island.

Stayed in November 2023

No phone in room, hard to call room service or reception

Food and activities

Stayed in January 2024

1. The staffs at check-in weren’t very welcoming. We were not directed to our room, and there was no bellboy to carry our luggages. We had to figure out our own parking and our way to the rooms. 2. We booked a suite, only to know it was 2 rooms interconnected. 3. Aircon was not really cold. 4. Beddings and pillows weren’t the most comfortable. 5. The resort is also far away from the city, so you’ll surely be needing a car to travel. 6. Breakfast choices are limited. The Asian spread was decent, but the pastries were just dry.

The Santai Bar was the best part about the property! The service, the staff, the choices of drinks, the view, the ambience was just great.

Stayed in December 2023

The room service or restaurant staff take too long to remove dirty dishes. Getting bitten by a sandfly.

The facilities were all in one spot. Pool ,ocean,bar, restaurant,wood fired pizza, outdoor seating, pool bar, hotel transfer,breakfast was decent, room service convenient. Clean rooms, hot showers and bath tubs in room, large size, great view from 3rd floor, cool balcony for sitting and watching the sunset, cool breeze at the beach for reading a book.Overall a pleasant experience.

Stayed in December 2023

The rooms and environment

We liked the lonely location and the beach. Some insect bit me while in bed.

Stayed in October 2023

The bathtub never improved.

Room, View, Wifi

Stayed in November 2023

Toilet door

Stayed in November 2023

1. The sambal for nasi lemak could be better. 2. And the phone in the rooms really need to be changed.

I am a regular at this resort, so it goes without saying.

Stayed in October 2023

None

Foods and environment resort very nice

Stayed in September 2023

Quite a distance away from any other restaurants/bars. There is a shuttle service but not so frequent.

Very quiet and relaxing. Pool and swim up bar was great. Amazing wood fired pizza.

Stayed in September 2023

I had some problems with my devices concerning the internet but the staff tried their best to help. It worked for my laptop but for my phone and my daughter's tablet I we couldn't use the internet. The staff was very kind and helpful.

Stayed in June 2023

The hotel ran out of amenities for the room. The hotel didn't have the food on the menu and also did not want to serve pizza during the week which made no sense at all.

The rooms were spacious and the view was beautiful.

Stayed in June 2023

Reflenishment can be quicker to kill off -ve perception.

Location is good. Foods were narrowed towards local taste which is good for outstation people.

Stayed in June 2023

1, late to pickup the dirty plate/rubbish 2. The balcony is not so safe, the wood seems like started rotten, some are already fall out dangerous for those have small children 3. Some mouse comes across my balcony when I was sitting outside 4. Cockroach is always everyway, management should request or pest control already, even during at the toilet, cockroach is walk around. 5. The WiFi networks is not working properly, can't open YouTube sometimes 6.the cabinet under the TV is loose can't close properly, 7.the swimming pool area is not enough place to sit mostly during hot weather, people don't want to stay in the water for too long anyway.

Friendly staff, fast response to any inquiries, polite, swimming pool is superb, bathtub is ok

Stayed in April 2023

So far so good, but i dont comfort use ur bathroom. The shower is like hujan batu and toilet bowl not comfortable for Malaysian toilet..

5 star for breakfast, Design like bali thema.. tropika land resort 👍😍🥰 Interesting view

Stayed in July 2023

Breakfast is nice. The distance is quite far from the city center but it is accommodated with van hotel (shuttle)

Stayed in July 2023

some of the facilities like the sliding door lock, bathroom doorlock is not working properly. the towels are a bit old too😅

The location, nearby the beach. big swimming pool. my kids love it. the view from our room is fantastic (sea view)

Stayed in June 2023

A bit rundown

Stayed in June 2023

The beach needs some cleaning and maintenance. Breakfast beverage and bun needs some improvement too.

We love the hotel room, the bathroom was big, the bed was big too. Overall clean. Just that the hotel is a bit old, but we still like the overall service.

Stayed in June 2023

Not enough food variety for breakfast

The scenery from the pool to the beach side

Stayed in May 2023

One of the best resort in Labuan, in my opinion. Although the breakfast has only a few options, it is still good and worth the price.

Stayed in March 2023

The towel is bad 😅

I love the beach

Stayed in March 2023