170 Jalan Bukit Bintang, Bukit Bintang, 55100 Kuala Lumpur, Malaysia
#21 of 497 hotels in Kuala Lumpur
Guests' ChoiceBased on 1874 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.5
Facilities
9.0
Staff
9.2
Value for money
8.6
Free WiFi
8.9
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End of dialog contentReviewed: 2 June 2024
Susan
AustraliaNothing
Proximity to mrt, shops, attractions. Craft museum right 5 mins walk away. Close to hop on, hop off bus pick up point. The pool is fabulous, great views. Gym also a good size and good equipment. Staff very friendly and helpful.
Stayed in June 2024
Reviewed: 27 May 2024
Lo
MalaysiaSmall swimming pool.
Strategically located, friendly staffs and clean rooms.
Stayed in May 2024
Reviewed: 20 May 2024
Bassam
Saudi ArabiaExceptional location
Stayed in May 2024
Reviewed: 15 May 2024
Rachael
United KingdomExcellent location. Spacious roo S
Stayed in April 2024
Reviewed: 13 May 2024
Kum
SingaporeNil
Room is big and clean
Stayed in May 2024
Reviewed: 9 May 2024
Charlotte
SingaporeWe took the suite but it was really noisy. Our unit was next to the electrical riser and we hear some noise every 20 mins or so. Was not pleasant. Breakfast was the same everyday. Not the best
The location was superb. Hotel is nice and clean and luxurious. Able to choose pillows.
Stayed in May 2024
Reviewed: 7 May 2024
Jacqueline
IndonesiaThe air conditioner not too cold, quite hot n the.lowest temperature only at 20 degree celcius
The receptionist very kind and full of initiative The location n access direct to the mall is the best👍
Stayed in May 2024
Reviewed: 4 May 2024
Andrew
AustraliaThe room smelt a bit musky at times, likely due to minimal airflow. Wish the pool area was bigger - got a bit crowded at times. Also I wish the bathrobes was included in the room, rather than needing to pay extra for them!
Location of the hotel is great. Everything is walking distance with all the malls and Petronas Towers. The buffet breakfast was great, so much variety and it changes each day. Bed was very comfy too.
Stayed in April 2024
Reviewed: 2 May 2024
Nmriyami
OmanNothing.
Staff are super friendly, location is excellent, direct access to Pavilion mall.
Stayed in May 2024
Reviewed: 2 May 2024
Praveenkumar
IndiaBreakfast can be little more better
Location was good attached with shopping mall
Stayed in April 2024
Reviewed: 2 May 2024
Louise
AustraliaThe aircon was up very high in the club rooms and so made it quite uncomfortably cold.
Fabulous location right in the heart of the CBd. Great for access to everywhere we wanted to go. Clean hotel. All facilities available. Friendly helpful staff.
Stayed in April 2024
Reviewed: 1 May 2024
Ying
Hong KongThere are two entrances. The main entrance is at the opposite end of mall entrance but the entrance within the mall very badly signposted and guards and concierge of mall gave poor directions.
Well located with large comfortable rooms.
Stayed in April 2024
Reviewed: 28 April 2024
Adrian
SwitzerlandBar closes too early
Ice biz lounge and large, seated outdoor smoking area
Stayed in March 2024
Reviewed: 23 April 2024
Janet
United KingdomVery clean, staff very friendly and helpful food excellent
Stayed in April 2024
Reviewed: 21 April 2024
Swee
MalaysiaRoom’s carpet and curtains had been some times.
Room is big and comfortable. Staffs are all kind. Good services.
Stayed in April 2024
Reviewed: 20 April 2024
Erwin
BelgiumEverything it's very good in the hotel.all the staff very friendly. Very good breakfast and very good room.😀😀👌👌
Stayed in April 2024
Reviewed: 19 April 2024
Viktoriia
United Arab EmiratesThe breakfast is till 10:30am and the stock on some stations was not refilled from 9:50-10am onwards, which got refilled after asking a few times. Breakfast was extremely nice and it’s impossible not to enjoy it till the last minute 😁.
Exceptional breakfast spread! The hotel staff was friendly and very helpful. Complementary water in the rooms was served in the glass bottles, which made me extremely satisfied ☺️. Variety of tea and coffee pods for coffee machine in the room was nice. We’ve been very happy about the size of the king room. The location of the hotel is very convenient with direct access to the mall. Great housekeeping service. Special thanks for extending our check out time.
Stayed in April 2024
Reviewed: 18 April 2024
Sue
New ZealandNothing
we just loved everything about this Hotel the Staff are amazing and just so helpful big shout out to Fadhil our waiter so happy. Escsa for your tourist knowledge, and Nia for always being do cheerful. The location is just perfect and our room was just comfy and quiet.
Stayed in April 2024
Reviewed: 14 April 2024
Emily
MalaysiaNothing
The location and room size
Stayed in April 2024
Reviewed: 12 April 2024
Ray
United Kingdomexcellent breakfast and cleaning staff
Stayed in March 2024
Reviewed: 7 April 2024
Tan
SingaporeNil
Staff are attentive. Housekeeper Norashikin was careful n thoughtful when she tidied ur room. She gave us suggestions on the tourist spots to visit. She was attentive to our little needs and made us feel at home. Exceptional experience with this hotel.
Stayed in March 2024
Reviewed: 1 April 2024
Cornellia
MalaysiaCheck in just before 3pm and the room still not ready. Room only ready after 30-45 min. Same thing happen to my friend who check in the next day.
Clean and easy access to the Mall. Breakfast was awesome. Lots of varieties.
Stayed in February 2024
Reviewed: 1 April 2024
Ben
AustraliaSoap dispensor bottles don't work.
Large luxurious rooms, bathtub view of the city, clean & comfortable.
Stayed in February 2024
Reviewed: 31 March 2024
Amanda
Czech RepublicNone
Clean, great location and excellent customer service.
Stayed in February 2024
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