Jalan Tengku Embong Fatimah Off Jalan Sultan Ismail, 20200 Kuala Terengganu, Malaysia
#15 of 69 hotels in Kuala Terengganu
Guests' ChoiceBased on 1009 hotel reviews
7.9Cleanliness
8.3
Comfort
8.4
Location
8.7
Facilities
8.2
Staff
8.8
Value for money
8.2
Free WiFi
8.0
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End of dialog contentReviewed: 13 May 2024
K
MalaysiaExcellent location in Paya Bunga Plaza and next to bus station (food 24 hr). Also walking distance to famous Pasar Payang.
Stayed in May 2024
Reviewed: 11 May 2024
Sarah
MalaysiaThe tap was not working properly. There was hot water coming out when the knob was supposed to be for cold water
The staff were attentive and warm. Food served was good for business meeting. Location is at city centre. My room was clean and aircond was working
Stayed in May 2024
Reviewed: 7 May 2024
Junaidah
MalaysiaThe food which we ordered were quite costly..
The environment..cool n cozy,suitable for leisure
Stayed in May 2024
Reviewed: 6 May 2024
Amalina
MalaysiaThe car passage towards the parking lot at level 6. It was quite narrow for a big car.
The helpful frontdesk personel. Assisting me with the early check-in and request.
Stayed in May 2024
Reviewed: 23 April 2024
Edwin
AustraliaMall next door wasn't too exciting. Hardly any sight seeing brochures available in the lobby. Safe was not permanently fastened to the wall , whole safe was removable.
Bus station is next door.
Stayed in April 2024
Reviewed: 23 April 2024
Ais
MalaysiaParking at level 6 is too high and inconvenience. I would expect a little bit bigger room size with the room rate.
The location
Stayed in April 2024
Reviewed: 18 April 2024
Syedapili
MalaysiaWhole toilet get wet when using shower. No stopper or divider
Location. Value for money.
Stayed in April 2024
Reviewed: 16 April 2024
Emimohamad
MalaysiaThe breakfast got variety of local delicacies Love the nasi dagang, nasi minyak n laksa. We also had our dinner n lunch at the restaurant. Set ikan singgang ia really good.
Stayed in April 2024
Reviewed: 14 April 2024
Ahmad
MalaysiaAll ok
The room very comfortable & clean..
Stayed in April 2024
Reviewed: 7 April 2024
Hasnida
MalaysiaNone
In City centre
Stayed in March 2024
Reviewed: 6 April 2024
Nor
MalaysiaWrote two times to the hotel via booking.com asking for breakfast price..but no reply😔
The location...near my favourite tgganu food ..nasi dagang
Stayed in March 2024
Reviewed: 2 April 2024
Mohamed
MalaysiaRoom and hotel amenities need improvement
Location right in town. Room was ok and spacious for 2pax
Stayed in February 2024
Reviewed: 5 March 2024
Wira
MalaysiaGood place
Stayed in February 2024
Reviewed: 26 February 2024
Nora
MalaysiaParking is hassle
Near to shopping location
Stayed in February 2024
Reviewed: 16 February 2024
Syaiful
MalaysiaThe sound of the elevator's movement is so loud that it can be heard from inside my room, as if it's right next to my room. It's very disturbing for a peaceful sleep.
A very strategic location for sightseeing in the Kuala Terengganu area.
Stayed in February 2024
Reviewed: 14 February 2024
Hamidah
Malaysiaone of the reason why i chose this hotel due to good reviews in Booking. com. I read many of visitor are quite happy with the variety of food offered during breakfast. To be honest, their breakfast choice are not many as I expected it to be. The most overclaimed was Nasi Dagang with their fish curry. the second part that came to my dislike are parking. you had to drive your car at 6th floor to park and i came during peak holiday where most of parking are occupied. and last but not least, waiting time at elevator. There's lot of people who were waiting for lifts and only 3 lifts were provided. situation get worsen as they have event on the same day which made the lift always occupied with people from lower stairs. Apart from that, all seem fair to me with the value I pay.
the hotel location is very convenience for those who wish to visit Terengganu via bus as the hotel is located just behind the bus station. I do like the room and coordination which made the room worth the value. we have great scenery at our room.
Stayed in February 2024
Reviewed: 8 February 2024
Ahmad
MalaysiaParking
Location
Stayed in February 2024
Reviewed: 24 January 2024
Mohd
MalaysiaMaybe need to improve on the TV as its not clear and channels is less attractive.
refreshment before check in
Stayed in January 2024
Reviewed: 23 January 2024
Nur
MalaysiaThe place to park the car is located at high level.it takes time to reach the ground floor
Variety of food for breakfast
Stayed in January 2024
Reviewed: 3 January 2024
Mohd
MalaysiaParking susah
Nearest to town
Stayed in December 2023
Reviewed: 24 December 2023
Azman
MalaysiaNot enough parking space
Near to Pasar Payang
Stayed in December 2023
Reviewed: 24 December 2023
Emimohamad
MalaysiaThe room is spacious and comfort. The breakfast got many varieties n they served local delicious dishes Nasi Dagang, Laksa Terengganu n Keropok Lekor everyday. The location n is Superb. Staff are very friendly and helpful. Will come again soon. Tq
Stayed in December 2023
Reviewed: 11 December 2023
Mohd
Malaysiagoing up to parking
Location is good
Stayed in December 2023
Reviewed: 10 December 2023
Shahrulnizam
MalaysiaStaff receptionist very friendly. The roos very clean comfortable.
Stayed in December 2023
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