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Reviews of Hotel Penaga 4 stars

Corner of Jalan Hutton & Lebuh Clarke, 10050 George Town, Malaysia

#77 of 182 hotels in George Town

Guests' Choice

Review score

Based on 2462 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.2

  • Location

    8.9

  • Facilities

    7.9

  • Staff

    8.6

  • Value for money

    8.3

  • Free WiFi

    6.9

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Showing 1 – 25

  • Reviewed: 23 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    The fire alarm is very noisy, it keep beeping every few minutes, can’t sleep well. The house is a little bit old, living room is dark, sport light is not working well, the faucet of the kitchen is not functional. One of the room Aircon is not working well, very warm.

    Vintage and big

    Stayed in May 2024

  • Reviewed: 20 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Transfer One-Bedroom Suite with Jacuzzi and Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Hotel doesn’t have lift. For elderly it’s not at all suggested.

    Location is good

    Stayed in February 2024

  • Reviewed: 20 May 2024

    9.0
    Must try for group travellers
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 1 night
    • Submitted via mobile

    Extra mattress provided (RM50) without quilt/blanket. One bathroom cannot be locked. One bathroom sinky tap leaking.

    Clean, vintage, spacious, nicely furnished, city center location, breakfast

    Stayed in May 2024

  • Reviewed: 20 May 2024

    7.0
    Really great location and decent facilities, not perfect but suited us well.
    • Leisure trip
    • Couple
    • Hutton Deluxe King Room with Jacuzzi
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast was ok, the tea was in a machine which stopped working during our stay. The hotel was clean but could have been a bit cleaner, and staff were sometimes a bit slow to respond to requests.

    Location was great and the staff were helpful, very willing to help us if we needed it. The hotel was pretty clean, happy to stay there but could have been a bit cleaner. There was a lift and the jacuzzi bath was a nice addition.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Clarke Terrace House with Private Outdoor Jacuzzi
    • Stayed 4 nights
    • Submitted via mobile

    Some of the electrical fittings need repair. The staircase light does not work. Bedside reading lamp does not work. The toilet seat in one of the bathroom's was broken. Main light in one of the bathroom's didn't work. Also, when I asked for new soap, they didn't have stock. Also they didn't have mosquito repellent in stock.

    The location. The staff were helpful.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Clarke Terrace House with Private Outdoor Jacuzzi
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast was very basic

    Stayed in April 2024

  • Reviewed: 16 May 2024

    9.0
    Thank you for good hospitality!
    • Leisure trip
    • Couple
    • Hutton Deluxe King Room with Jacuzzi
    • Stayed 1 night
    • Submitted via mobile

    Breakfast option limited. No nasi lemak 😋 Bicycle wheel flat so have to rent outside bike.

    Very nicelydecorated hotel. English vibes. Lift functioning well though just small one. Jacuzzi so great! I requested a better room, but I think all room is nicely pretty.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Hutton Deluxe King Room with Jacuzzi and Balcony
    • Stayed 1 night
    • Submitted via mobile

    Nothing to dislike

    Location, heritage, size of room, atmosphere, comfortable bed.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    9.0
    Superb
    • Business trip
    • Family with young children
    • Clarke Terrace House with Private Outdoor Jacuzzi
    • Stayed 1 night
    • Submitted via mobile

    Excellent location

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Hutton Deluxe King Room with Jacuzzi
    • Stayed 2 nights
    • Submitted via mobile

    The food selection & taste can be improved

    The room was spacious & cozy!

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    not 100% satisfied, but still acceptable
    • Leisure trip
    • Couple
    • Hutton Deluxe King Room with Jacuzzi
    • Stayed 2 nights
    • Submitted via mobile

    1. the jacuzzi’s base is a bit dirty and found few hairs before we first use. 2. we also found some ants around the room 3. the wifi coverage on our room is close to zero, ended up we have to use our limited roaming data 4. the sound proof is bad. our room was near to the staff pantry. In the afternoon when we trying to get some rest, we can hear they were chatting in the pantry loudly.

    1. The bed is comfortable. 2. shower water temperature is good enough. 3. have water dispenser each floor. 4. aircon is cold. 5. breakfast is good!

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Once a grand hotel, now a bit worn
    • Leisure trip
    • Couple
    • Hutton Deluxe Twin Room with Jacuzzi
    • Stayed 4 nights

    In need of a refresh, especially the bathroom.

    Good location, lovely big room

    Stayed in April 2024

  • Reviewed: 4 May 2024

    9.0
    Good
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 1 night
    • Submitted via mobile

    I really liked the place a location. The only thing that was a bit disappointing was the breakfast. But overall I recommend.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Hutton Deluxe King Room with Jacuzzi and Balcony
    • Stayed 4 nights
    • Submitted via mobile

    It's a bit of a walk to get places, And we like to walk sometimes instead of taking taxis.

    Nice rooms with quirky decor and plenty of space. Helpful staff

    Stayed in May 2024

  • Reviewed: 3 May 2024

    9.0
    Satisfied
    • Leisure trip
    • People with friends
    • Transfer One-Bedroom Suite with Jacuzzi
    • Stayed 1 night
    • Submitted via mobile

    Some room doesnt have lift access (not suibtanble for ederly). You need to call them first if you need lift.

    Resort feeling at the middle of the city. Our back balcony have a trees or garden view. Our front balcony have city view. The room is spacious with baba nyonya design including the cabinet. It is beautiful. And the location is superb. You can walk to many place of attraction and foods.

    Stayed in February 2024

  • Reviewed: 30 April 2024

    9.0
    it is a pleasant stay
    • Business trip
    • Solo traveller
    • Hutton Deluxe King Room with Jacuzzi
    • Stayed 1 night

    Some of the furniture is aged.

    The front desk staff are very helpful. I have special request to freeze breast milk, they are very helpful to store it in fridge. During the trip, i leave my phone charger at home and they lend me the c-type charger. Kudos to the staff! The room is very spacious and clean.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    7.0
    Great Location
    • Leisure trip
    • Group
    • Three-Bedroom House
    • Stayed 4 nights
    • Submitted via mobile

    - Ac only in the bedrooms, the rest of the rooms areas were really hot. - No windows or natural light throughout the property. Very claustrophobic. Windows open on to wall. No air or light. - Bad smell in bathroom and leak. - Not much engagement from staff. No help with luggage. Kind of left to own devices. - House keeping only visited once and did not clean throughly. We put the sign up to indicate we wanted house cleaning.

    -Excellent Location. - Cafes, restaurants and mini marts near by - Spacious 3 bedroom house, perfect for a group vacation. - Water Filter. - Pretty interior.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Clarke Terrace House with Private Outdoor Jacuzzi
    • Stayed 2 nights
    • Submitted via mobile

    Fan downstairs wasn't very effective and no aircon downstairs. Main bed was very hard.

    The size of the property, character, jacuzzi and outside spaces. Location.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Excellent
    • Leisure trip
    • Group
    • Hutton Deluxe King Room with Jacuzzi and Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The jacuzzi tub is dirty. The moment we turn on the jacuzzi switch, a black sediment came out. The jacuzzi wasn’t working. So I end up had to empty the whole tub and refill again, and used it just as normal bathtub. I wish it was working.

    Beautiful room with great view for sunset! Close to a busy street, but quiet at night as most shops are closed. Room is equipped with basic needs and almost perfect. Public parking space might be full if you arrive late, and you have to pay for the parking through the app.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    a splendid holiday home. Ex TV
    • Leisure trip
    • Family with young children
    • Hutton Deluxe King Room with Jacuzzi and Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The jacuzzi was good but one needs an orientation on how to use it effectively to avoid accidental water sprays and spilling excess water over and onto the floor. The veranda wasnt used enough because it was too hot outside. Not really value for money in that sense.

    The hotel is artistically decorated and is very accessible to all the major attractions and activities in Georgetown

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Historiac Georgetown Hotel, comfortable for a travelling family, but needs a little work from management.
    • Leisure trip
    • Family with young children
    • Penaga Two-Bedroom Family Suite
    • Stayed 5 nights
    • Submitted via mobile

    Staff were not engaging, or particularly friendly. The sofa needs replacing as it is worn out. The TV needs a desperate upgrade for the modern traveler. Breakfast needs some work and a bit of diversity. Maybe so actually local tropical fruit would be a good start. Proper Malaysian tea should not be too hard to provide. Be away that our front corner room was very noisy from other neighbouring venues.

    It is an easy base to explore Georgetown from. The 2 bedroom option with 2 bathrooms was good for a family.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Hutton Deluxe King Room with Jacuzzi
    • Stayed 3 nights

    WiFi reception in our room at the end of the corridor was intermittent.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    8.0
    Very comfortable hotel.
    • Leisure trip
    • Solo traveller
    • Transfer One-Bedroom Suite with Jacuzzi and Balcony
    • Stayed 2 nights

    There was no AC in the living room, only in the bedroom. Breakfast didn't have many choices. Wish you had a swimming pool.

    Room. The interior of the room is beautiful.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Hutton Deluxe King Room with Jacuzzi
    • Stayed 4 nights
    • Submitted via mobile

    My keycard lock on the door stopped working twice. Also, the faucet in the bathroom was making noise. It was so loud.

    Very good room with a nice whirlpool tub in the room.

    Stayed in April 2024

Showing 1 – 25

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