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Reviews of Perhentian Island Resort 3 stars

Resort Office, Pulau Perhentian Besar, Daerah Besut,22200 Kuala Besut, 50250 Perhentian Island, Malaysia

#13 of 34 hotels in Perhentian Island

Guests' Choice

Review score

Based on 143 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.2

  • Location

    9.4

  • Facilities

    6.8

  • Staff

    7.9

  • Value for money

    6.5

  • Free WiFi

    5.8

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Showing 1 – 25

  • Reviewed: 21 May 2024

    7.0
    A good break from the city
    • Leisure trip
    • Group
    • Superior Classic Double or Twin Room
    • Stayed 1 night

    There didn't seem to be a la carte options at the resturant and the buffet whilst OK seemed lack-lustre.

    The staff are friendly and organised. The rooms are very well ariconditioned and comfortable.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    7.0
    Decent
    • Leisure trip
    • People with friends
    • Superior Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Had trouble locking the door to our room. Loads and loads of ants in our room. The room wasn't particularly clean - I had to clean out my bedside draw which had hair and dust from previous guests. My bedding also had lots of stains. Breakfast was OK but lots of flies by the food.

    Staff were really friendly and helpful. Location was beautiful, gorgeous beach. quite quiet surroundings. It didn't feel like there were too many people around, which was nice. It was so lovely to be near nature - we loved the monitor lizards. The view from our balcony looked over the lake!

    Stayed in May 2024

  • Reviewed: 5 May 2024

    7.0
    A good stay!
    • Leisure trip
    • Couple
    • Superior Classic Double or Twin Room
    • Stayed 9 nights

    There were communication difficulties with staff members when organising transfers (boat trips were quite stressful for us too because of the weather but the hotel has nothing to do with it). When I was trying to organise something special for my husbands birthday the receptionist said that they can't offer anything and only manager can help me but he is not around, and to answer my email it took around a week and it was, of course, past the day already. The swimming pool was under maintenance. The area around houses was not clean. Had to pay for the lifejackets.

    Me and my husband stayed in PIR for more than a week and absolutely enjoyed our time there! We had a nice comfortable room close to the beach and the restaurant, facilities were good (AC, water heating were working good), comfortable bed. The location of PIR is just amazing! We took all the snorkelling tours available but the best place we snorkelled was just right next to the beach. Although the restaurant is not the best it offers really tasty bbq (on bbq days) and tasty Kuey teow!

    Stayed in April 2024

  • Reviewed: 4 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Premier Garden Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    pool is closed for maintenance since February but maintenance does not seems to actually happen Rooms that are not facing the beach are not nice

    the location and the beach

    Stayed in May 2024

  • Reviewed: 23 April 2024

    7.0
    Excellent solution if you are mostly looking for beach life and relaxation
    • Leisure trip
    • Couple
    • Superior Classic Double or Twin Room
    • Stayed 5 nights

    Structure that requires ordinary and extraordinary maintenance, both in the common areas and in the rooms. Rooms with poorly organized spaces, room finishes/furnishings that need fixing, restaurant that could be improved in variety, quality and service, old/broke beach loungers and mattresses. Swimming pool left disused as well tennis court I believe that if money were invested to improve everything, a slightly higher price would also be justified to amortize these expenses. Currently the price is high for the offer, save the vote and justifies the price, but not completely, only the location/beach and relative tranquility of the place

    Beautiful location/beach, courtesy of the staff (both receptions and restaurant). Courtesy and friendliness, as well as excellent taxi boat service from 'Ewan' (recommended)

    Stayed in April 2024

  • Reviewed: 19 April 2024

    8.0
    fantastic!
    • Leisure trip
    • Solo traveller
    • Premier Beachfront Double or Twin Room
    • Stayed 2 nights

    The pool was closed for renervation with no notification of this, wasn't really required as the sea was cristal clear and a perfect tempriture. I wanted to go snorkling but the group was fully booked, so make sure you book in advance. the food is mainly a buffet but there is an alacart menu. Also it a none achol resourt

    Amazing quite place with hardly any children, the beach was empty most of the time with sunbeds been avalable throughout the day. was a fantasic stay with boat ferrys avalable all the time and for a very resonable price. the sea was incredable, very very memrable please

    Stayed in April 2024

  • Reviewed: 18 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Classic Double or Twin Room
    • Stayed 5 nights

    Uncomfortable mattress woke up with a back ache everyday, Not a lot of facilities at the resort - swimming pool was under construction, AC was not cooling fast had to leave it on for atleast an hour or so for the room to cool down before we return to the room, behind rooms did not seem as value for money would suggest to book the beachfront rooms to get full value of the stay

    Beach location, ease of walking from boat to resort, breakfast buffet, good variety of food options in the a-la-carte, housekeeping and staff are very friendly and helpful

    Stayed in April 2024

  • Reviewed: 4 April 2024

    7.0
    Resort for a few days
    • Leisure trip
    • Couple
    • Superior Classic Double or Twin Room
    • Stayed 4 nights

    In general, the resort shows its age and the rear bungalows are rather modest (size and facilities).

    The hotel is located on a small but beautiful stretch of beach on the island. You have to be aware that long beach walks or excursions without the use of boats are almost impossible. Diving and snorkelling are on offer, the beach itself is quiet and clean. The breakfast is sufficient, the evening menu manageable and expensive by local standards. Alternatively, there is the neighbouring resort. In general, the resort shows its age and the rear bungalows are rather modest (size and facilities). The staff are helpful, the bottom line is: you can do it.

    Stayed in March 2024

  • Reviewed: 21 March 2024

    7.0
    Despite the unexpected pool closure, our stay at the conveniently located resort by the beach was o
    • Leisure trip
    • Group
    • Superior Classic Double or Twin Room
    • Stayed 1 night

    The pool was unexpectedly undergoing renovations, a detail that was not previously communicated. However, aside from that, everything else was excellent.

    The resort is conveniently positioned in a lovely spot, merely 50 feet from the beach. The dining choices are appealing, and the room provided ample space for two individuals, with a balcony offering a serene garden vista. Breakfast offerings were varied and satisfying.

    Stayed in March 2024

  • Reviewed: 20 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Classic Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The resort needs some renovation. Pool is closed for renovation, we didnt know it while arriving. Juices are filled with water, coffee is not good.

    Localisation is great. Rooms are nice and cleaned everyday, though not too precisely. Staff is friendly

    Stayed in March 2024

  • Reviewed: 9 March 2024

    8.0
    Wonderful experience, the best place in Perhentian Islands.
    • Leisure trip
    • Couple
    • Premier Beachfront Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Food, just correct but most importantly juices are filled with water and just a little bit of fruit.

    Excellent Location, paradisiac beach, and so kind and wonderful resort workers as are Malaysian peaple in general

    Stayed in March 2024

  • Reviewed: 28 February 2024

    7.0
    Rundown resort with the best beach in Perhentian
    • Leisure trip
    • Family with young children
    • Premier Beachfront Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Resort itself is a bit rundown. Can improve the condition of rooms and cleanliness. Cigarettes can be seen on beach

    Undeniably the best beach in Perhentian

    Stayed in February 2024

  • Reviewed: 17 February 2024

    8.0
    Very good
    • Family with young children
    • Premier Beachfront Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    No Tv in room.No Broom in room to clean floor.Electrical everyday 1-2 hrs sudden disconnect.

    Clean and private beach.

    Stayed in February 2024

  • Reviewed: 4 November 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Premier Garden Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Beach beds mostly broken or damaged, no umbrellas. Restaurant level could be better.

    Beautiful classic wooden chalets - traditional style. Nowhere plastic furniture killing the eyes. Superb beach - maybe the best !!

    Stayed in October 2023

  • Reviewed: 18 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Classic Double or Twin Room
    • Stayed 4 nights

    The maintenance of some buildings is bad: when entering the resort this gives a bad impression. The restaurant did not have the full menu anymore in October.

    The location at one of the best beaches is great

    Stayed in October 2023

  • Reviewed: 16 October 2023

    8.0
    Perhentian Island was beautiful. Lots of wildlife in shore, flying lemurs, dusky face monkeys… as We
    • Leisure trip
    • Family with young children
    • Superior Classic Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Karaoke room closed, swimming pool lacked beds to lie on, in disrepair. No entertainment for evenings when can’t swim anymore. Shop on site was very expensive.

    Snorkelling straight from beach. Swan with turtles from the beach every day. The buffet breakfast was fantastic. Lots of choice for different tastes.

    Stayed in October 2023

  • Reviewed: 23 September 2023

    8.0
    one of the best beach & snorkel locations..🏝️🐢
    • Leisure trip
    • Family with young children
    • Premier Garden Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We did not like the good at all

    I have been here 33 + 35years already- and surely a lot has changed! But one thing is definetly still the same: the beautiful location😍 lovely beach with really nice snorkel experiences:blacktip-reefsharks ( small ones ), stingrays and plenty turtels… just to name the highlights of the beach, right in front of the resort🐢🏝️🤩 The accomodation could be better, a bit cleaners, just like the whole resort. With obly a little touchup it could gain a lot of class. As for the food: better go to one of rhe other places closeby! Breakfast feels like a canteen and tastes like that as well. Staff was very friendly, can not agree with the other reviews. Prices are pretty high for what you get. Knowing all this upffont already, I still booked PIR because location wise it is for me still the best place on beautiful Perhentian… Having known all this upffont already, I still booked PIR because location wise it is for me still the best place on beautiful Perhentian Besar🥰 Guess I still would come again….😉

    Stayed in August 2023

  • Reviewed: 23 September 2023

    7.0
    Good location with the beach but it's the only thing that is right
    • Leisure trip
    • Couple
    • Superior Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff is impolite The room was dirty The restaurant is so expensive for the results

    The location with the beach The activities propose by the resort The environment

    Stayed in September 2023

  • Reviewed: 10 September 2023

    8.0
    Beautiful location
    • Leisure trip
    • Couple
    • Deluxe Heaven Double or Twin Room
    • Stayed 9 nights
    • Submitted via mobile

    Property deteriorated and in need of repairs. Restaurant was lacking variety. Bedlam when leaving the island - especially for a foreigner, not understanding which boat to catch and waiting for your suitcases to be transferred to the jetty

    Location idyllic, staff friendly. Not over commercialised,which is a bonus,

    Stayed in September 2023

  • Reviewed: 21 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Premier Garden Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No access to alcohol of any kind which needs to be stated clearly prior to any booking if I knew that before booking I would not stay there

    Close to the beach

    Stayed in August 2023

  • Reviewed: 20 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Premier Beachfront Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    They don’t sell beer or wine and don’t even let you bring your own one…so basically you are on vacation but you can’t do an aperitif on the beach, you need to go 5 minutes away in another resort ( The Barat ) where you can buy what you want! The day before the check out we told at the reception that the morning after we would need a taxy boat but when we arrived there wasn’t any taxy boat, we needed to go on the beach and finding it by ourself ( in more than 30 minutes! ).

    The beach is very nice and the chalet is beautiful…

    Stayed in August 2023

  • Reviewed: 3 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The food, too salty and not variety

    The beach is fantastic

    Stayed in July 2023

  • Reviewed: 2 July 2023

    6.0
    Ok resort if looking for a place that reasonably clean with beautiful beach access and seaview
    • Leisure trip
    • Couple
    • Premier Beachfront Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Room was sandy, had to get housekeeping to clean. Old, tired property, definitely in need sprucing up. Restaurant food just so-so combined with no alcohol policy didn’t make the stay as enjoyable as other neighbouring resorts that offered better menu/food and alcohol.

    Lovely beach, polite staff, nice views from the seaview room

    Stayed in June 2023

  • Reviewed: 11 June 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Premier Garden Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    the foods need to be improved. We expected authentic Malay or Asian dishes but the dishes are half western and tasteless

    stunning scenery, beautiful white sands and emerald green sea.

    Stayed in May 2023

Showing 1 – 25

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