Lot 1347 Miri Waterfront Commercial Centre Sarawak, 98000 Miri, Malaysia
#4 of 46 hotels in Miri
Guests' ChoiceBased on 3802 hotel reviews
8.4Cleanliness
8.7
Comfort
8.7
Location
8.9
Facilities
8.6
Staff
8.7
Value for money
8.4
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 13 March 2024
Rk
Brunei DarussalamAs always feels like home staying at Pullman. Lucky day for both us as we were given an upgraded room with a nice view overlooking the ocean. Kudos to the front desk for the hospitality.
Stayed in January 2024
Reviewed: 12 March 2024
Vina
Brunei DarussalamThere are some stain on the blanket
The room is spacious
Stayed in March 2024
Reviewed: 12 March 2024
Lr
Brunei DarussalamThe fact that upon checking into our room, the previous welcome card with someone's name was still on the table. Housekeeping didnt do a good job. And also might need good lightings inside the room.
Love the pillows and spaces.
Stayed in March 2024
Reviewed: 12 March 2024
Hafiz
Brunei Darussalamthe hotel was great. but the breakfast not so much. need bit of changes and rearranging imo.
Stayed in March 2024
Reviewed: 10 March 2024
Lo
Brunei DarussalamNo soap was found in the toilet
The check in was done very swiftly, staff was very friendly.
Stayed in March 2024
Reviewed: 10 March 2024
Apple
Brunei DarussalamThe sea view, shaded parking
Stayed in March 2024
Reviewed: 8 March 2024
Pg
Brunei Darussalamnil
all
Stayed in March 2024
Reviewed: 7 March 2024
Nicola
United KingdomWaited an hour for a bowl of chips at the Pool bar and they arrived cold. Sent them back. Housekeeping does not sweep the floors and you have to ask for more toilet paper!
Great location, fabulous pool.
Stayed in March 2024
Reviewed: 6 March 2024
Linna
Brunei DarussalamCheck in & check out hotel fast & the counters staffs are friendly. The room was spacious & nice. Love the breakfast because the varieties & delicious foods. Definitely staying again at pullman waterfront miri if i going to miri
Stayed in March 2024
Reviewed: 6 March 2024
Aziah
MalaysiaGood location, good view, good breakfast, good sleep, everything good except room facilities eg giving only 1 slipper, paper tissue late refill, drinking water not refill everyday. Anyway, we will recommend Pulmman Miri is excellent place to stay.
Stayed in March 2024
Reviewed: 5 March 2024
Alicia
CanadaWashroom needs some upgrades or touch up as it’s tired looking (around the bathtub and shower areas). Pillows choices are limited and both pillows were uncomfortable (too firmed and too lumpy).
Location, room size and sea view. Friendly concierge staff at the front door. We appreciate the drink vouchers to compensate for the room not being ready after 2pm (past check in time). Dorothy was very pleasant to chat with at the dessert bar and other staff should learn from her.
Stayed in March 2024
Reviewed: 3 March 2024
Ryea
Brunei DarussalamThere was an issue with the bathtub's drain where I cannot open to drain liquid out. They manage to fix it (sort of). In the mornings, I could smell ciggarette smoke from our toilet through the vents from neighbouring rooms I guess. That was not pleasant.
The price, location and parking space.
Stayed in February 2024
Reviewed: 3 March 2024
Ali
Brunei DarussalamThe toilet tub drain was slowly draining and at the last day blocked. It looks that maintenance is not good.
The room, view and breakfast
Stayed in February 2024
Reviewed: 2 March 2024
Ata
Brunei DarussalamBreakast buffet was good but could be better (some of the menu selection could be improved i.e. the pastries/cakes selection).
Quick check-in and check-out, Very spacious room, very comfortable bed, best sea + river + city view, convenient parking spaces, spacious breakfast buffet area, nice swimming pool.
Stayed in March 2024
Reviewed: 2 March 2024
Bee
Brunei DarussalamLess friendly receptionist.
Excellent Executive lounge.
Stayed in February 2024
Reviewed: 29 February 2024
Nobbiey
Brunei DarussalamGood view from the room
Stayed in February 2024
Reviewed: 26 February 2024
Kartini
Brunei Darussalam1. The staff seems a bit aloft and unfriendly. A chinese lady was ahead of me and the receptionist was extra friendly to her but when it is my turn, he had one look at me and pulled an annoyed face at me. 2. I was given a room on the 15th floor. I couldn't sleep that night as I had terrifying nightmares about that room that night. I stayed at lots of hotels and never had this problem before.
One of the hotels with best breakfast buffet in Miri. It has lots of choice including american and continental breakfast plus some local dishes. The view is phenomenal. If you staying for New Year, get a room with sea view.
Stayed in January 2024
Reviewed: 25 February 2024
Haz
Brunei Darussalamthe mattress - so hard and lumpy (for all of the beds!) beddings and towels - about time to change them shower area - need to a good scrub! bath tub - need to be changed or upgraded - so beat up already
the size of the room, it is bigger than most hotels.
Stayed in February 2024
Reviewed: 24 February 2024
Nasibah
Brunei DarussalamNone
Everything
Stayed in February 2024
Reviewed: 24 February 2024
Arrisha
Brunei DarussalamNothing
Love the cozy bed! ♥️ Interior & bathroom superB!
Stayed in February 2024
Reviewed: 20 February 2024
Hjh
Brunei DarussalamBetter the channel tv to upgred more...some channel not on e.g TV1/2/3..TQ
Stayed in February 2024
Reviewed: 18 February 2024
Hazim
Brunei DarussalamAn angry couple fighting next door. Noisy at 10pm~12am. Couldn't really sleep nor had quality time that night.
Spacious room for two. It was convenient and easy to travel to places for food and shopping
Stayed in February 2024
Reviewed: 18 February 2024
Michael
United Statesneeded more diverse food choices
the gym/pool facility
Stayed in February 2024
Reviewed: 17 February 2024
Malik
Brunei DarussalamTvs are outdated. Time to install smart TVs. Breakfast need to add more western choices. Too local focussed at the moment.
Excellent big and clean rooms with nice amenities.
Stayed in February 2024
Reviewed: 13 February 2024
Alan
MalaysiaNothing really
Very pleasant staff at both reception and in the executive lounge
Stayed in February 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content