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Reviews of Raia Hotel Kota Kinabalu 3 stars

Jalan Sembulan, Peti Surat 12908,, 88832 Kota Kinabalu, Malaysia

#87 of 156 hotels in Kota Kinabalu

Guests' Choice

Review score

Based on 175 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    8.5

  • Facilities

    8.0

  • Staff

    8.4

  • Value for money

    8.2

  • Free WiFi

    7.2

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Showing 1 – 25

  • Reviewed: 20 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Room is big. Breakfast is good

    Stayed in March 2024

  • Reviewed: 13 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    Family friendly..spacious and convenient

    Stayed in April 2024

  • Reviewed: 11 February 2024

    9.0
    What a pleasant surprise!
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing specific.

    We love the location because it's away from the busy city centre, hence quiet during night time. Not so far from Imago. Also it only took us about 15 minutes to the airport by car. The room is spacious, clean and modern. So is the bathroom. Truly love the comfy bed and pillow. Breakfast is great and generous. The hotel's restaurant offers great food with a generous portion. A variety to choose from including great choice of middle-eastern menu (my fav!!). Room mini bar and room service upon request. Also the hotel offers free fruit punch at the lobby. I'm a happy customer. It's all about the food. Will definitely stay here again.

    Stayed in February 2024

  • Reviewed: 23 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    We are not Muslim,the mosque just so need our room.Early morning around 5.30am the prayer sounds is high.

    Room is big ,comfy.

    Stayed in December 2023

  • Reviewed: 28 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Location good Breakfast delicious

    Stayed in August 2023

  • Reviewed: 19 August 2023

    8.0
    Convenient and Added Value Stay for Muslim Day-Traveller in KK
    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night

    Breakfast was a big letdown, but they have improved since last time I visited. The area now is more spacious and the egg station's service has improved. The other menu are hit and miss - some OK, some not OK, but overall it is good for value.

    The food served in the Arab restaurant below at the ground floor was superb. Ordered the Chicken Mandy, Lamb Mandy and Hummus and they all tested great! You can even order it as Room Service and the price is affordable!

    Stayed in August 2023

  • Reviewed: 5 August 2023

    7.0
    Good
    • Business trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The door cant be lock.

    The bedbis wonderful.

    Stayed in August 2023

  • Reviewed: 30 June 2023

    9.0
    Clean, big rooms, comfie bed
    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    NA

    Big rooms

    Stayed in June 2023

  • Reviewed: 21 June 2023

    8.0
    Very good
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Facilities

    Stayed in June 2023

  • Reviewed: 27 April 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room air cond not that cold

    Staff - friendly and helpful

    Stayed in April 2023

  • Reviewed: 4 February 2023

    8.0
    Very good
    • Business trip
    • People with friends
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No hand held shower

    Quiet & nearby location to JKNS

    Stayed in January 2023

  • Reviewed: 26 December 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    nothing at this time

    i like spacious room and clean

    Stayed in December 2022

  • Reviewed: 1 October 2022

    7.0
    Excellent Choice for Muslim Budget Travelers to KK
    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 2 nights

    Breakfast was a major letdown, lacking variety and taste. Breakfast area was small and crowded. Lobby was also not as decorative or inviting. Can be confused with the Tabung Haji office lobby.

    Stable and strong internet access. Close to the Masjid Negeri (you can hear the azan). Area inside Malay Muslim kampung area that is not busy but accessible to main town. Very close to the UTC and futsal court. Has a great Arab food restaurant below (ordered the excellent lamb mandy). Clean rooms and facilities. A lot of open and free parking.

    Stayed in September 2022

  • Reviewed: 5 June 2022

    9.0
    RAIA hotel - a charming stay
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The size of toiletries can be improved. They don't have to be huge, maybe just a bit bigger... I guess medium-sized? It was a bit of a challenge to get the soap to produce bubbles in the shower, so showering can take some time before you feel as if you've cleaned up.

    Room service was great! Food was delicious; our orders didn't take long to be ready at all even when room service was busy (had to redial a few times during peak hours, which was well within expectations). Staff are amicable, friendly, polite, and attentive. Both room and bathroom were kept clean and tidy - and the beds! I really, really, really love the bed; the sheets and covers smelled really nice, and the pillows were soft and extremely comfortable - a perfect and inviting combination for a deep sleep. Lighting in the room was sufficient. I was there for a relative's wedding which was held in the hall - it was easy to access and the hall was huge enough to house more than 150 guests at a time (you can check with staff for max occupancy). Don't worry about the temperature outside being hot, just get to your rooms, and the air-conditioning in the rooms will cool you off right away. P. S. If you think you will want to have breakfast at the hotel throughout your stay, do consider to include the breakfast option for your room - that way you can have breakfast at the coffee house on level 1 of the hotel building.

    Stayed in June 2022

  • Reviewed: 27 April 2022

    9.0
    Excellent
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nil

    Food Parking Location Room Staff

    Stayed in April 2022

  • Reviewed: 17 April 2022

    9.0
    Happy
    • Business trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Bathtub

    Stayed in February 2022

  • Reviewed: 3 March 2022

    8.0
    Good!.
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Breakfast is delicious.

    Stayed in February 2022

  • Reviewed: 19 February 2022

    8.0
    So far so gud
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    At the reception counter..there are few staffs but seems like only 1 staff is capable to attend some issues facing by the customers...some just sit there and some seems dont know what to do

    It was the 1st time i have 3beds in a room and thats really helpful having 2 kids...with sejadah provided & water pipe to take air sembahyang...quite convenient...avail restaurant to ordee food...im quite happy...thou no swimming pool for my kids 🤭

    Stayed in December 2021

  • Reviewed: 2 February 2022

    8.0
    🥲🥲
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    My husband’s left his speak tackles in the room while we checkout but unfortunately we didn’t managed to get it back. counter staff didn’t allow us to check it

    Good location, easier to perform solah and safer for vehicles

    Stayed in February 2022

  • Reviewed: 1 February 2022

    8.0
    Location very near to airport.
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    Not much food for breakfast.. I like eat porridge..but not have in menu

    Location is good

    Stayed in January 2022

  • Reviewed: 27 January 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Slow wifi

    Clean room,friendly staff

    Stayed in January 2022

  • Reviewed: 7 January 2022

    9.0
    Superb
    • Business trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    Wifi not Strengh

    Location and save parking

    Stayed in November 2021

  • Reviewed: 24 December 2021

    8.0
    Value for money.
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    The check in time took an hour. Although the hotel had been told our arrival time.

    The breakfast was so good. Value for money and it exceeded my expectations.

    Stayed in December 2021

  • Reviewed: 15 December 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    No pool

    The staffs especially room service team is very responsive n quick

    Stayed in December 2021

Showing 1 – 25

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