Lot 1, Block N,Ground Floor, Sedco Shophouse, Jalan Kembar Pekan, 89308 Ranau, Malaysia
#8 of 16 hotels in Ranau
Guests' ChoiceBased on 74 hostel reviews
7.9Cleanliness
8.4
Comfort
8.3
Location
8.9
Facilities
7.9
Staff
8.6
Value for money
8.7
Free WiFi
6.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 22 December 2023
Kase_nino
MalaysiaTheir private room is comfortable. It was a lovely and peace stay here
Stayed in November 2023
Reviewed: 5 October 2023
Avella
MalaysiaCleanliness!! Location is strategic!
Stayed in October 2023
Reviewed: 9 September 2023
Avella
Malaysia1. The shampoo and cream bath were watery. 2. Head shower was broken. 3. Zipper for the blanket was broken.
Cleanliness is what makes me stay here all the time
Stayed in September 2023
Reviewed: 7 September 2023
Che
MalaysiaThe check in only can be done until 5pm
The room are clean and suitable for travellers without child. The location are at town which have many access to restaurant, cafe, bank and also mart.
Stayed in September 2023
Reviewed: 7 September 2023
Avella
MalaysiaThe shower cream and shampoo are no longer usable..they should change it. It seems like they add water because they are watery.
Cleanliness.
Stayed in August 2023
Reviewed: 18 July 2023
Sandro
SwitzerlandStaff is not very friendly and a bit unmotivated. English skills were also not the best although they tried to help.
Very clean place. Private room was spacious and comfy. Good location in town but be aware that is very hard to get out of town without a car. There is Maxim (instead of grab) thar you may use.
Stayed in July 2023
Reviewed: 2 April 2023
Ame_mae
MalaysiaI woke up one because someone was using the washing machine/ shared bathroom around 3 am. I woke up again around 5 am when the garbage truck was passing by downstairs. Then again around 6 am when they opened the stores and restaurants. Can't help it, I'm quite sensitive to noise🤣 Oh, and the iron board need to be replaced. It was unstable and not safe to use.
The place is recommended! No smokey smell or any uncomfortable smell at all! The staff is kind and professional. She is kind enough to show me how to use the shower when I thought it's not functional. This place is nearby to restaurants and stores and clinic and the market that sells fruits and veggies! The restaurant is opened as early as 6 am! The evening market is located 200m away and it's behind the DIY building! Oh, and it's opened around 4 pm to 7 pm.
Stayed in March 2023
Reviewed: 14 February 2023
Mikkel
DenmarkThe staff leaves at 17, and doesn’t come back until the next morning. You are just left on your own on the premises. It is not a problem - it is just a bit weird to be left on your own (and is makes checkin-times less flexible.
Clean and comfortable up-to-date hostel.
Stayed in January 2023
Reviewed: 6 February 2023
Hazel
United KingdomNot much really there's no staff after 5 so make sure you get everything you need before they leave. Shower head was broken but there are shared bathrooms so just used those.
Nice little classic hostel. Lots of information on the walls about things to do around ranau. Small area if you see someone to hangout. Staff were helpful.
Stayed in February 2023
Reviewed: 26 January 2023
Lisel
Australiawifi coverage didn’t extend to our room - not mentioned in property description
Stayed in January 2023
Reviewed: 23 January 2023
Wendy
New Zealandgreat wee backpackers. we are a family of 5 and stayed comfortably and happily. we are out and about during the day but slept fine the two. Igor’s we weee there. the staff were lovely.
Stayed in January 2023
Reviewed: 10 January 2023
Pamela
CanadaTheir hammocks were broken, I was hoping to relax in one.
The private double room was great, comfy bed, good shower, good WiFi, window for fresh air, AC. Coffee & tea available, small kitchen to use. Great price for a private room. I stayed longer than anticipated.
Stayed in January 2023
Reviewed: 5 November 2022
Shaima
MalaysiaNo water pressure for hot water it's only dripping from the faucet
Clean
Stayed in October 2022
Reviewed: 30 October 2022
Imogen
United KingdomStaff were not helpful at all. They couldn’t tell us any information about buses to KK or the mountain - very unusual for a hostel that is located for getting to the national park! On arrival we rang the buzzer 8 times and still couldn’t get in. Turns out that we also had to undo the bolt on the inside of the gate but we weren’t to know. The receptionist was sat upstairs and could hear we were struggling to get in but didn’t come to help even though she wasn’t busy! Staff leave at 4-5pm so if you have any issues there’s no one to help. The wifi went down and we tried to contact the number at reception but couldn’t get through and didn’t get a response on WhatsApp until the morning. No idea what we would do if there was an actual emergency!
Clean and comfortable room.
Stayed in October 2022
Reviewed: 30 September 2022
Emilia
United Kingdomnot hostel fault but is no restaurants or anything around area. however is a big supermarket
good size rooms, clean and quiet. multiple toilets and showers. location is in centre of Ranau
Stayed in August 2022
Reviewed: 3 August 2022
Tom
United KingdomThe reception desk isn’t manned in the evening- but the staff were attentive when I messaged them. This isn’t a sociable hostel, there seemed very few people staying here when I was there- not much atmosphere.
great location in the center of town, good value for money, clean comfortable rooms. friendly helpful staff.
Stayed in July 2022
Reviewed: 31 May 2022
Munirah
MalaysiaCockroach =(. Tried to ask the staff for any insecticide, but nobody at the counter, understandable as it is at night & their shift already ended. Want to check out earlier at 6 am, so tried to call the number provided at the counter, but the number not picked up. We ended up to check out after 8 am once the staff available, which kinda mess up with our original plan.
Room neat and simple. Would appreciate any cloth hook though. Staff is nice and polite. Water heater available at the common area.
Stayed in May 2022
Reviewed: 10 May 2022
Namie
MalaysiaWater pressure is very slow Plug was quite far from bed, you need to bring your own extension Didn't get wifi signal in the dorm room You need to be at the lobby to get high signal
Dorm room was quite spacious. Lobby and outdoor terrace was nice Clean room, bathroom and toilet Towel is provided Tea/Coffee/water is FOC Location wise is very strategic just 2min walk to supermarket and market Receptionist is very friendly
Stayed in March 2022
Reviewed: 2 April 2022
Juelber
MalaysiaNo water supply at Ranau Town
Ranau Town - Please provide reserve water tank
Stayed in April 2022
Reviewed: 16 April 2024
Michael
New ZealandGood location in the middle of town, lots of parking around We were unable to make it in time to checking, but we messaged ahead and the staff very kindly waited for us. And for the price, the room was good, Simple, but everything we needed was there.
Stayed in April 2024
Reviewed: 11 January 2024
Alex
Hong KongThe price on booking.com was different to the price they asked for. Should be able to pay online, not in cash.
Cheap, centre of town, allowed us to do self check In as we arrived late night.
Stayed in January 2024
Reviewed: 30 December 2023
Phang
MalaysiaThe facilities provided are much run down and lacking of maintenance. Example:- 1. Door locker damaged not repair 2. Wooden bed shaking, noisy and unstable 3. Shower leaking and poor water and low water pressure 4. Damaged toilet flashing 5. Main gate(entrance) malfunction 6. Car parking lot without cctv or lighting
Centre of town. Eating outlets and other shopping facilities available nearby.
Stayed in December 2023
Reviewed: 10 September 2023
Avella
MalaysiaThe head shower was broken
Cleanliness and location
Stayed in September 2023
Reviewed: 23 August 2023
Sarah
United KingdomMice in room, toilet didn't work, gates instead of doors so lots of mosquitos, laundry came back wet so we hung it out but they took it down so we ended up taking our wet washing on the bus.
Good local information re transport. Nice staff. Comfortable bed. Clean except for bugs.
Stayed in August 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content