256 Jalan Padungan, 93100 Kuching, Malaysia
#25 of 85 hotels in Kuching
Guests' ChoiceBased on 351 hotel reviews
7.9Cleanliness
7.9
Comfort
8.1
Location
8.7
Facilities
8.1
Staff
8.6
Value for money
8.3
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 May 2024
Moi
MalaysiaSoundproof is poor . Overall was ok.
The location is great and right at the river side and walking 0.7 miles away from the hotel and lots of local foods shops are along the way and enjoying walking around . It's cool and nice to view it The local people are friendly and nice . Love the location and basic breakfast provided and lots of foods to load in after basic breakfast. Enjoy stay. Just a sound proof was poor because Thai restaurants are next to it. After 12pm is ok.
Stayed in May 2024
Reviewed: 18 May 2024
Mohd
MalaysiaFound previous guests left their cloth
Stayed in May 2024
Reviewed: 3 April 2024
Hu
MalaysiaAir conditioner is not cool. I found a small dead spider on the bed. Not much choice for breakfast.
The location is excellent!
Stayed in March 2024
Reviewed: 1 January 2024
Kee
MalaysiaStaff were not that helpful
Breakfast so so only
Stayed in December 2023
Reviewed: 15 December 2023
Nurabidah
MalaysiaI like it.. even my partner like it so much.. will be repeat!
Stayed in December 2023
Reviewed: 6 December 2023
Kee
MalaysiaCustomer service was rather cold
Could have been better
Stayed in December 2023
Reviewed: 5 November 2023
Mohd
MalaysiaRoom that i booked the air-conditioning is not well cool.please to check your air-conditioning unit it is properly service or ready to use
Like the room layouts
Stayed in November 2023
Reviewed: 23 October 2023
Guan
MalaysiaThe room isn't sound proof. Noise from outside can be heard clearly.
The location is good, facilities not bad.
Stayed in October 2023
Reviewed: 18 October 2023
Nurul
MalaysiaThe room a bit dusty when we checked in.
My stay was pleasant & comfortable. The room is big for 3 adult. the check in was smooth and fast. Have small fridge, toiletries, water bottle and can make tea in room. the breakfast is simple but ok for the amount that we have paid. Toilet is clean and got big vanity mirror. Definitely will choose this hotel again when i come to Sarawak.
Stayed in October 2023
Reviewed: 12 September 2023
Lwkvic
MalaysiaBut cleanliness was lacking can see a lot of dust in the room as well around the premise. The access card keep having issues that I had to walk down to reception to fix it. A bit troublesome.
Like the customer service being friendly and new building. Location to the city place with food was awesome.
Stayed in September 2023
Reviewed: 4 September 2023
Siew
MalaysiaCan improve on the cleanliness of the toilet...the basin and glass door has mould stain..
The room is very spacious for the value paid..
Stayed in September 2023
Reviewed: 29 August 2023
Carly
United StatesSpacious, clean rooms, comfortable beds
Stayed in August 2023
Reviewed: 28 August 2023
Jumaat
Brunei DarussalamTheir aircond was not very cold. Even we lowered the temp.
The location is perfect. Their staff, was so nice and friendly.
Stayed in August 2023
Reviewed: 6 August 2023
Gerald
SingaporeMinor issues: Room's floor laminate rather worn and peeling, water pressure in showers despite maxing the pump, its still relatively weak (subjective). Breakfast is not palatable unfortunately. As this is a value accommodation, there is no hotel parking nor hotel-reserved parkings. Be aware if you drive, coupons are required from 8am-5pm during weekdays.
Major Plus: The staff team is of 5-star hotel level quality despite being in a budget hotel. You can sense the true passion to serve, ever-ready to give the wow. Extremely helpful, always smiling and welcoming. They did utmost to ready the your room before your arrival. Nice to be able to check in on arrival. Room is huge. Bed is comfy and clean. Location is near entrance of Chinatown, and is accessible to many attractions within 15min by car. Secure and safe with keycard-only lift access.
Stayed in August 2023
Reviewed: 26 July 2023
Matteo
ItalyBreakfast could be improved
Very good price / quality ratio. Very nice staff. In the room you have everything you need and it was very spacious. Position is good, near new Chinatown with loads of great places to eat
Stayed in July 2023
Reviewed: 16 July 2023
Lars
GermanyEverything was fine.
Stayed in May 2023
Reviewed: 5 July 2023
Milena
Polandgood location,close to the city center very helpful and friendly staff rooms at good size
Stayed in July 2023
Reviewed: 5 July 2023
Hasanah
MalaysiaThe air-conditioning is not cool
Interior design
Stayed in July 2023
Reviewed: 17 June 2023
Sallylim22
SingaporeMaybe just the breakfast but i guess for the price it's all right.
The location. Beds were comfy. Staff were attentive.
Stayed in June 2023
Reviewed: 7 May 2023
Bo
NetherlandsUnfortunately, the morning staff at the breakfast were both looking grumpy. Not even a ‘Hello’, ‘goodmorning’ or a smile. We came 30 minutes before the breakfast was closed but some food was already finished. We didn't get the idea that they wanted to refill it, they were already looking away from us while we were well within the time.
Some of the staff, the ones at the reception, were really nice and we felt welcome! Clean spacious room, nice view, nice shower. (the restaurant next door with hotpot is really nice btw)
Stayed in April 2023
Reviewed: 24 April 2023
Talon
United StatesThe breakfast could have had more food prepared as it was fairly scarce if you came down later. The beds could have been a little softer. The showers were nice in how they looked; we just would have preferred having hotter water because it was more lukewarm.
The rooms were nice and had a good air conditioning unit. It was a nice place to stay and worth the pay. The showers were nice, and the bathroom was pretty clean. The bed was large, and the lights were conveniently placed.
Stayed in March 2023
Reviewed: 20 April 2023
Abgfikr
MalaysiaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 30 March 2023
Stefan
SingaporeLimited breakfast selection
Friendly staff
Stayed in March 2023
Reviewed: 30 March 2023
Tai
MalaysiaPillow
Breakfast is nice
Stayed in March 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content