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Reviews of Ryokan Chic Hotel 2 stars

97-M, Jalan SS21/37, Damansara Utama, 47400 Petaling Jaya, Malaysia

#58 of 79 hotels in Petaling Jaya

Guests' Choice

Review score

Based on 91 hotel reviews

6.7

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    6.9

  • Location

    8.3

  • Facilities

    6.9

  • Staff

    8.4

  • Value for money

    7.1

  • Free WiFi

    6.0

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Showing 1 – 25

  • Reviewed: 25 March 2024

    7.0
    Good but small
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Window
    • Stayed 3 nights
    • Submitted via mobile

    Room is small.. small.. small but it value for money.

    Location is fantastic! Some of the best KL foods around.

    Stayed in March 2024

  • Reviewed: 24 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Premier Family Room
    • Stayed 1 night
    • Submitted via mobile

    Parking

    Location near with every needs

    Stayed in July 2023

  • Reviewed: 14 February 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in February 2023

  • Reviewed: 14 February 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe King Room with Window
    • Stayed 4 nights

    The staffs are very helpful during the stay and after the stay. After we checked out and leaved Malaysia for one day, we just realized that we forgot a TV stick pin in the room. We contacted them via Booking.com message. Finally they helped us and found it quickly.

    Stayed in January 2023

  • Reviewed: 3 January 2023

    8.0
    excellent on location and value
    • Business trip
    • Family with young children
    • Premier Family Room
    • Stayed 2 nights
    • Submitted via mobile

    sheets and towels

    location

    Stayed in January 2023

  • Reviewed: 29 December 2022

    8.0
    great place for short term stay
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Window
    • Stayed 1 night
    • Submitted via mobile

    the water drainage in the bathroom was clogged, other than that everything was great

    decent place and great neighborhood.

    Stayed in December 2022

  • Reviewed: 24 December 2022

    7.0
    It was fine, overall.
    • Leisure trip
    • Solo traveller
    • Deluxe King Room with Window
    • Stayed 1 night
    • Submitted via mobile

    Some of the basic necessities wasn’t available, eg: bottled water. Also, there’s no nearby convenient stores.

    Staffs were friendly and helpful. The room was spacious and clean.

    Stayed in December 2022

  • Reviewed: 21 December 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Window
    • Stayed 1 night
    • Submitted via mobile

    Hotel doesn't provide parking.

    The hotel is situated in a strategic location. There are restaurants within walking distance.

    Stayed in December 2022

  • Reviewed: 13 December 2022

    7.0
    Good
    • Business trip
    • Solo traveller
    • Deluxe King Room with Window
    • Stayed 1 night
    • Submitted via mobile

    The room is not clean, air cond blowing in the bed is not ideal for take a good sleep, TV box no movie to watch. Toilet is not clean

    The staff are friendly and helpful Pillow is nice, mattress is nice

    Stayed in December 2022

  • Reviewed: 9 December 2022

    7.0
    Value of Money & Worth It
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    As there is no window for my room. There is a smell for the room due to lack of sunlight. However I do not mind as I am on short stay. Can be improved with diffuser fragrance for the room. Shower is alright with acceptable pressure but the towels can be improved! As the towel does not really absorb water after showering. Overall it is reasonably priced and acceptable.

    Strategic location. Love the tatami design for the bed. Pillow and bed is solid and good for sleeping. With this price, very worth it. Staffs are very friendly and helpful.

    Stayed in December 2022

  • Reviewed: 6 November 2022

    7.0
    It's nice for a quick 2 nights stay, but room service and facilities can be better.
    • Leisure trip
    • Group
    • Deluxe Queen Room
    • Stayed 2 nights

    My room has no window (which is known upfront), therefore it feels a little bit claustrophobic. Will not be good for people who has claustrophobia. Room service is just so-so, because there are dusts under my comforter and a dead cockroach in the shower (although to be fair, it was located at the dark corner of the shower and hard to notice). There is no light control near the bedside, and the table's edges are not smooth. Would appreciate it if there's an option for a nightlight, because personally I don't like sleeping in total darkness. The rainfall shower head was placed too close to the wall, and the wall itself has a soap dispenser mounted on it, which I keep hitting while bathing. There's no elevator, only stairs, but I don't mind this. Good to know for people with bad knees. Parking is not easy to obtain, and when you do get one, others may double-park behind you (fortunately in my case, there is either a driver waiting in the car, or they left a contact number under the windscreen which is good enough). If you can't find any parking, you could park in the shopping mall nearby temporarily and wait until 11.00PM-12.00AM before taking the car out and find a parking nearby. I believe there's one parking lot that charge you per entry instead of per hour, but I don't think it's near the hotel.

    Host is very helpful and responsive (I reported a broken shower head and they fixed it promptly), the room was adequately sized for two, the bed definitely has that Japanese style and was comfortable enough, water flow from the shower was nice and warm (temperature can be adjusted). The table provided is enough for a person to sit and work on a laptop if necessary. WiFi was provided if you need it, but as usual in any places, shared WiFi will not be as fast since other customers are also using it, not to mention possible security/privacy issues, but shouldn't be a problem if you use VPN. In my case, signal coverage (Yoodo) was excellent and therefore, I don't use the WiFi. The hotel was quite secure because the entrance is locked at night and can only be accessed with your room's access card. The hotel is located next to a shopping mall (Starling Mall), and there are a couple of convenience stores within walking distance, plus two Starbucks nearby and some restaurants. It's also located just within 10 minutes to 1 Utama, The Curve and Tropicana Gardens Mall.

    Stayed in November 2022

  • Reviewed: 30 October 2022

    6.0
    it’s acceptable for the price
    • Leisure trip
    • Solo traveller
    • Premier Twin Room
    • Stayed 1 night
    • Submitted via mobile

    not the cleanest

    location

    Stayed in October 2022

  • Reviewed: 12 October 2022

    7.0
    it was OK
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 1 night

    no lift

    it is near eateries

    Stayed in September 2022

  • Reviewed: 19 May 2024

    2.0
    😑
    • Family with young children
    • Premier Family Room
    • Stayed 1 night
    • Submitted via mobile

    No parking, aircond didn't function properly Little while got Little while don't have. T.V not functioning

    Cleanliness

    Stayed in May 2024

  • Reviewed: 11 May 2024

    2.0
    Very poor
    • Business trip
    • Couple
    • Deluxe King Room with Window
    • Stayed 3 nights
    • Submitted via mobile

    Tv connected with WiFi However cannot watch any channel at all. The plug smell very strong when entering hotel and at reception area

    Large bed

    Stayed in May 2024

  • Reviewed: 21 January 2024

    4.0
    The room is clean and has basic necessities. Good for budget traveller
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    There is no lift. And the corridors are dark.

    Location is good. Many eateries along the same stretch as the hotel. There is also Starling mall opposite.

    Stayed in January 2024

  • Reviewed: 25 September 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Premier Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Basin was block

    The staff serving us was pleasant n nice plus location is goof

    Stayed in September 2023

  • Reviewed: 10 September 2023

    4.0
    Dont go for single bedroom
    • Business trip
    • Solo traveller
    • Superior Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Water pressure very very low couldnt clean anything had to go to mall just for the toilet. Aircond was set to default 24 n couldn't adjust lower or higher. TV have apps to watch movie but very lagging.

    Friendly receptionist, near to food stall. Staff would make the bed n tidy the whole place when your out the whole day.

    Stayed in September 2023

  • Reviewed: 10 August 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    No rechange stuff when was finish like syampoo,shower gel n toothpaste..i stay 3 days but not change anything

    Staff hospitality

    Stayed in August 2023

  • Reviewed: 9 June 2023

    2.0
    Pet control need to be called in
    • Leisure trip
    • Family with young children
    • Premier Family Room
    • Stayed 2 nights
    • Submitted via mobile

    There are Rats running at night in the callings. Very noise that I can’t sleep well at night !! Also the rooms location and layout is confusing. In case of emergency and fire, it will be hard to find the exit or evacuate quickly! Also please install a lift!!

    Location is good. Cheaper alternative

    Stayed in May 2023

  • Reviewed: 14 April 2023

    1.0
    Very poor
    • Business trip
    • Family with young children
    • Deluxe Queen Room with Window
    • Stayed 2 nights
    • Submitted via mobile

    All

    Location

    Stayed in April 2023

  • Reviewed: 5 March 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Premier Family Room
    • Stayed 1 night

    Room was small. No lift (I failed to see it at the description..so it's not the hotel's fault)

    Location was good.

    Stayed in December 2022

  • Reviewed: 2 March 2023

    3.0
    excellent location but property looks and feels tired
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    shower is terrible and knobs fell off

    Stayed in March 2023

  • Reviewed: 27 January 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Superior Single Room
    • Stayed 1 night
    • Submitted via mobile

    The room has no window, paint is falling off from the wall, one of the lights is spoilt at bathroom.

    Great location, just opposite Starling Mall, walking distance to restaurants and cafes.

    Stayed in January 2023

Showing 1 – 25

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