Jalan Rambutan-Sepilok, Mile 14, 90000 Sepilok, Malaysia
#1 of 6 hotels in Sepilok
Guests' ChoiceBased on 265 hotel reviews
8.8Cleanliness
8.8
Comfort
8.8
Location
9.4
Facilities
8.6
Staff
9.5
Value for money
8.4
Free WiFi
6.7
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End of dialog contentReviewed: 30 June 2023
Georgie
AustraliaMore local fruit for breakfast
The restaurant was great, beautiful location.
Stayed in June 2023
Reviewed: 26 June 2023
Paul
United KingdomOnly minor point was that we found the pillows hard and uncomfortable, but that’s personal choice.
Lovely little lodges set around a small resort, very peaceful just sit on your balcony and enjoy the rain forest. Easy walk to orangutan and sun bear sanctuaries. Short cab ride to Labuk Bay and rainforest discovery centre. The food was excellent, basic breakfast but everything you could want. Lunch and dinner very good, very tasty food and we found all the staff cheerful, friendly and helpful. Loved the plunge pool
Stayed in June 2023
Reviewed: 23 June 2023
Ulrike
GermanyThe staff was wonderful and could not have been friendlier. The food was also very tasty. It is an easy walk from the Sepilok Sanctuaries and set in calm and peaceful surroundings
Stayed in June 2023
Reviewed: 21 June 2023
Suzie
AustraliaChairs on the balcony had some sort of grease on the arms and it left black marks on my clothes and arms. Balcony doors only have handles on one side of the door. Same options for breakfast everyday. My room was further away from the main area, which I didn’t mind, but the path wasn’t particularly well lit at night. Wifi only in public areas.
The staff were lovely and helpful. They arranged tours for me really quickly. The restaurant was nice and you could see a lot of wildlife from there. There are was a lot of wildlife in the area. Main restaurant area had games/activities.
Stayed in June 2023
Reviewed: 20 June 2023
John
United StatesForest walk should have closed trails repaired and opened.
Meals out on covered deck, good for watching for nature. As a bird-watcher, the grounds were very good in the morning, as was the short Forest walk. Room was small, but had a nice view and the air-conditioning system worked well.
Stayed in June 2023
Reviewed: 7 June 2023
Victoria
MalaysiaAll great !
location was fabulous, walking distance to orangutans and sun bears. Staff super friendly, helped organise all our trips! Connie was excellent!
Stayed in June 2023
Reviewed: 21 May 2023
Rebecca
United StatesOur room had a very quirky bathroom. We made it work, but normal fixtures would be helpful. Our chalet also functioned with wooden bolts for the doors and only 1 key to the padlock. This can create issues if 2 people are doing different things (like 1 person goes out and 1 person wants a nap.) The dining area could use a few more fans - not all tables are equivalently cooled. Wifi only in the dining area.
Staff were really helpful arranging transportation at no additional cost and provide good information. Food was expensive but very tasty. Walkable to sun bear and orangutan centres. Good AC in the rooms. Free water bottle refills.
Stayed in May 2023
Reviewed: 20 May 2023
Dunn
United KingdomPool was full of bugs. The chalets could do with an update and try and block up some of the gaps in the wood. Outside shower crawling with ants so unable to use
Staff were amazing. Location was great.
Stayed in April 2023
Reviewed: 17 May 2023
Charlotte
United StatesThese are suggestions for improvement rather than dislikes. I thoroughly enjoyed my stay. However, I didn't like the climb uphill to my chalet. I wasn't expecting it, but it was manageable. I also found taking off and putting on shoes to go to the restaurant a bit tiresome. Also, I would suggest that they label the switches in the room for easy identification. I had a hard time trying to figure out what switch to operate for various things in the room.
I really enjoyed my stay at Sepilok Forest Edge Resort. Check-in was quick and easy. They have baggage delivery service, which was great. The food was delicious 😋. And the staff were all very friendly and helpful. My room was very clean. And the bed is very comfortable.
Stayed in May 2023
Reviewed: 16 May 2023
Hannah
AustraliaThe only small thing was the beds were a bit hard but I could live with it for how amazing everything else was
We loved the glamping tent and pool it was truly magical. It had great facilities and the food was delicious. I would recommend to everyone to stay here when visiting sepilok
Stayed in May 2023
Reviewed: 14 May 2023
Michaela
Czech Republicvery friendly and nice staff
Stayed in May 2023
Reviewed: 10 May 2023
Jess
United KingdomThe staff were incredibly friendly and helpful, the food at the restaurant was delicious and the setting was beautiful. We wish we could have stayed longer in this haven.
Stayed in May 2023
Reviewed: 9 May 2023
Debbie
United KingdomNot the cheapest in the area but the location was worth it for us.
Stunning location, friendly staff, rooms basic but clean with great jungle views. Plenty of wildlife - we were very lucky and saw a wild orangutan.
Stayed in April 2023
Reviewed: 7 May 2023
Andrew
United Kingdomgreat location, loads of sunbirds in the gardens!! staff where amazing!
Stayed in May 2023
Reviewed: 7 May 2023
Laura
United Kingdomeverything
Stayed in May 2023
Reviewed: 4 May 2023
Richard
United KingdomEverything - food was exceptional, staff were friendly and the location stunning.
Stayed in April 2023
Reviewed: 4 May 2023
Hannah
United KingdomNo WiFi in the rooms, but not a big deal.
Beautiful resort, clean rooms. Surrounded by nature and really nicely done; friendly cat and dogs on the property and short 15 min walk to the orangutan centre which was our main reason for visiting. I really liked that the villas were set apart from each other and we had a lovely terrace. The staff were really friendly and helpful, and the food was good.
Stayed in April 2023
Reviewed: 4 May 2023
Katja
SwitzerlandBreakfast was below expectations. Of course we didn't expect a huge buffet like in a big hotel, but it would be nice if there were at least some local breakfast options like soup or pasta and not just toast and sausages.... Not much choice of local dishes, the food is too adapted to the western traveler (burgers, pizza etc). The bed in the kids room was not comfortable.
Spacious family cottage, very friendly staff
Stayed in May 2023
Reviewed: 1 May 2023
Claire
United KingdomNo negatives. A fridge in the room would be nice but it is the jungle. Rooms are basic but perfectly adequate.
Well located for seeing the sights in the area. Comfortable room, excellent air conditioning. Well maintained and very clean. Plunge pool a nice option and lovely walk round the grounds to see wildlife. Lovely terrace by the restaurant to relax with a drink. Attentive staff. Based on location reasonable selection of food and price is reasonable Drinks a little expensive compared to other places in the area. Breakfast included is quite basic but can ask for any style of eggs which is nice addition. Do take bug spray.
Stayed in April 2023
Reviewed: 30 April 2023
Cindy
NetherlandsThe breakfast was a little bit simple, but very tastfull :-)
The friendly staff and surroundings.
Stayed in April 2023
Reviewed: 29 April 2023
Frantisek
Czech Republicthe breakfast
The location, the design, the outdoor shower
Stayed in March 2023
Reviewed: 28 April 2023
Holly
United KingdomBeds and pillows were a bit hard for our liking, but this is a personal preference.
The location is great, only a short walk from the Orangutang & Sun Bear centres, and a walkable distance from the Rainforest Discovery Centre. Staff were very helpful and arranged an early packed breakfast for us as we had an early flight to catch.
Stayed in April 2023
Reviewed: 25 April 2023
Lauri
MalaysiaA great place to stay with friendly staffs
Stayed in April 2023
Reviewed: 22 April 2023
Laura
United Kingdomthe room could of done with a little bit of updating. it was clean and tidy however was starting to show its age.
Fantastic location for the orangutan sanctuary and the Sun Bear. Literally 700m down the lane, turned left and the sanctuary’s are there. Labuk bay was half hour drive away which the hotel organised and was great to see the proboscis monkeys.
Stayed in April 2023
Reviewed: 22 April 2023
Katharina
Singaporelandscape, restaurant sitting area,
Stayed in April 2023
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