Small cons, the room and the pool are a bit far from the main reception.

Perfect for one or two days next to sepilok orang outan center before or after your kinabatangan river trip. We were positively surprised from the food from the banana cafe restaurant. Good food at a fair price. Pool area was also relaxing. And room were pretty clean, big and comfortable.

Stayed in May 2024

The room was not clean and the bed was very uncomfortable.

The resort definitely has the jungle vibe and a great pool. The location is great, you can reach the sanctuaries in a 10 minute walk.

Stayed in May 2024

The resort has many room categories, however I would suggest more attention with maintaining of some low budget rooms. Otherwise they provide water and fresh towels every day and take good care also arround the whole resort.

Location is perfect for all activities nearby. The pool is most wellcom and very clean. The stuff is extremelly kind and helpful. They had answers to all questions and are well organized.

Stayed in April 2024

Explaining the scheduling, a lot of time with no activities

Boat rides and surrounding nature

Stayed in April 2024

Didn't care much for the food.

Beautiful property.

Stayed in May 2024

This place has huge potential, which is unfortunately wasted. We had a deluxe room, which was deluxe maybe in 1990's. The place need to be upgraded. The sink and mirror under the shower was something really strange. The staff was friendly but unfortunately the girls in the reception didn't have any idea about anything. We booked the car the night before, but on the next day no one knew about it. We used the laundry service - it was clean and ready on the next day but unfortunately it was not possible to use - I've never had such wrinkled clothes (anyway I am the person which is not using the iron at home too but our clothes looked like a floor mats). The breakfast was just ok (toast bread, margarine -> why not normal butter? jam, eggs, some sausages sometimes and weak coffee). The last order in the restaurant can be given at 20:30 - considering there's nothing in the area, it's too early and there's nothing to do after. I think that place could be really super if someone will properly take care of it.

A very big and green resort, perfect location in the middle of the jungle, very close to Orangutans, just 5 mins by walk. The local food in the restaurant was tasty. I like the environment, because of the location I have decided to stay there.

Stayed in May 2024

Pay to refill water, pay 3 times the price for a water bottle. Water pressure in showers can be comical.

Came for the pool and it didn’t disappoint, very close to Orangutan Sanctuary. Has restaurant on site but inflates prices like you wouldn’t believe.

Stayed in May 2024

Shower. The temperature controls were too high to be able to operate properly, and there was no way of having a ‘stand under’ warm shower - you had to hold the head in your hand in the deluxe room to be able to use the warm water.

Location and setting - beautiful board walk paths, trees, pond etc

Stayed in May 2024

Mattress in dorm very hard with uncomfortable springs Fan didn’t move so very hot unless stood right in front of it Bathrooms didn’t seem super clean

Beautiful location Very close to orangutans and sun bears Helpful staff

Stayed in May 2024

Breakfast was a bit bleak, some of the rooms could do with a refresh.

Lovely garden, great pool, excellent location, some good food in the evening and reasonable value for money.

Stayed in April 2024

Location

Stayed in April 2024

The breakfast is terrible with little choice and the food at the Banana restaurant is massively overpriced (for Malaysia) an the quality is really not good. This is the main reason for the lower rating.

The grounds of the hotel are huge and very well kept, the wooden structure of the various sections of the hotel including all the bridges to reach them is also very impressive. I stayed in a triple room which was lovely, shower's water pressure not fantastic, room was really spacious with some nice wooden features, shame the wardrobe was old. The hotel bar/restaurant is open to the public and busy, there's a huge turnover of people going to see the orangutans reserve nearby so I guess that is the reason why staff make little to no effort to personalise the hotel guests' experience. The swimming pool is also impressive although the water was not clear.

Stayed in May 2024

It is a bit run down. The dorms did not have ac and only one fan blowing so it were some warm nights. There is not much in the area apart from the conservation so eating at the resort is one of few options and it is is bit overpriced. Good food tho got to give them that

Great place to stay. The pool is nice and the location is grand. The breakfast they serve is good and plentyfull.

Stayed in April 2024

Good location with amazing staff, also the food is very good. We staied in a dorm which did not have AC, so it was quite hot in the room - but we maneged it :)

Stayed in May 2024

Place is aging clearly. Need more pool furniture but pool.was great. Price is good and still very good value.

Close to sanctuaries. Beautiful grounds. Very laid back. Breakfast was basic but I thought adequate, not inedible as per one previous review. Staff were great.

Stayed in April 2024

Nothing about the resort. But returning to Sandakan, getting a Grab was more difficult and they charged 50MYR when the app said it should be 32MYR, and you have to pay in cash.

The resort was in an excellent location, five minutes walk to the orangutan centre and 20 minutes walk to the rainforest discovery centre. The actual resort was in an amazing setting in the rainforest, with walkways and small lakes. The pool area was lovely, very peaceful. The staff were really friendly and helpful. The food was good. It was excellent value for money, and included a buffet style breakfast. We stayed in the basic room, which was fine for three nights.

Stayed in April 2024

Rooms are a little tired, but functional. I get the feeling the resort is gradually having a face lift after covid. Would have been nice to have more sunbeds round the pool and towel would have been even better!

Amazing location next to the Orangutan sanctuary, so made it very easy to go back after lunch, which was good as they didn't show up in the morning. The grounds are lovely and they are clearly gradually making improvements. Food was good and beer was cold.

Stayed in April 2024

Great location! Very pretty resort, nice pool, walking distance to orangoetan rehabilitation.

Stayed in April 2024

Not enough sun loungers or chairs at the pool. Ones that were there were not in good condition.

Very close to wildlife rehabilitation sights

Stayed in April 2024

Nothing

It had a rustic charm just what you want in the jungle, a nice swimming pool to relax in .Perfect location for visiting the Orangutan sanctuary

Stayed in March 2024

- breakfast a bit monotonus/ nondiversified - pool far away from the rooms/ reception, looks old and a bit dirty

+ Excellent location, very close to the Orangutans (walking distance) + AC in the rooms + room looked like in the photos + everyday cleaning of room + Laundry service (pay per piece) + Very friendly and helpful staff + You can book the night walk in Rainforest District Center through the hotel + Banana Cafe at the property

Stayed in April 2024

It’s a little bit expensive for what you get. But worth it for a short stay, for the convenience of being near the orangutans.

Big rooms, and a lovely swimming pool! The on-site restaurant is nice as well, and not too expensive. It’s the perfect location for visiting the orangutan and sun bear sanctuaries.

Stayed in April 2024

It’s pretty basic but I don’t think that’s a bad thing particularly as most of the time you are out and about. The breakfast was a big disappointment.

It is in a great location for the Orangutan sanctuary and Sun bears and a short walk to the Discovery Centre. It’s set in a fairly leafy area with a variety of birds. The swimming pool is an added bonus. The staff were lovely.

Stayed in April 2024

Our room was 770 steps (iphone) to the room from reception with no offer of help for bags. After a long journey full day multiple transport trip this would have been appreciated, for the price was expected. The shower squirted directly onto the bench and basin so anything on the bench got wet. Couldn’t adjust the angle due to a hole in the hose which sprayed water out the door if moved. Wifi and phone coverage in the room intermittent at best. Everything about this place is very dated. This is ok mostly but really old lumpy pillows not so great, and unhygienic. Picky, but 9 pool chairs for a 100-150 room place just unrealistic. The pool was a blessing for a break between sites with lots of walking and heat. Sitting on concrete in the sun not good. Also told drinks were available at the pool, only to find cash only.

Short walk to the orangutan and sun bear centres. A short Grab ride to Rainforest Discovery Centre. These are the three main reasons to visit Sepilok, and from this accessibility perspective we think the best option in Sepilok (aren’t many). The property is very spread out in extensive grounds and ponds. These were lovely. We stayed in a deluxe room only because we couldn’t get a standard room for the three nights, think it was ‘deluxe’ because of a third single. Provided buffet breakfasts offered a few options. Lunch and dinner options offered some good choices and prices very reasonable.

Stayed in April 2024