Jalan Putra, Chow Kit, 50350 Kuala Lumpur, Malaysia
#494 of 494 hotels in Kuala Lumpur
Guests' ChoiceBased on 6478 hotel reviews
8.4Cleanliness
8.7
Comfort
8.7
Location
9.1
Facilities
8.5
Staff
9.0
Value for money
8.6
Free WiFi
8.1
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End of dialog contentReviewed: 21 February 2024
Tuah
MalaysiaThere are leakage to plumbing resulting wet areas.
The guest service manager, mr Fauzi was exceptionally attentive to our request n needs.
Stayed in January 2024
Reviewed: 21 February 2024
Hadisa
SingaporeWe love the breakfast. the location is good and view very good because facing the Twin Tower. The lighting should put more for reading purpose. Shopping area quite near for us to shop. Most important the Hotel Children Friendly Area.
Stayed in February 2024
Reviewed: 20 February 2024
Babu
NetherlandsLove the spacious room, the hotel and its proximity to the mall. Would highly recommend if travelling with children.
Stayed in February 2024
Reviewed: 20 February 2024
Wan
MalaysiaHair dryer not function Hotel not provide laundry bag
Breakfast very good Room so spacious & very clean Location very convenient
Stayed in February 2024
Reviewed: 20 February 2024
Farah
MalaysiaThe temperature of the hot shower is not hot and the hair dryer in my room doesnt work
The rooms were very clean
Stayed in February 2024
Reviewed: 19 February 2024
Lara
United KingdomBookings.com offer 20 % off food n drink on paying when checking out they tried to say we needed to have asked for the 20% off when we brought the food n drinks. They then asked us to take a seat calling management to check drink ment alcohol which it did . When offering this would be nice if staff knew and you were not made to feel awkward asking for it . Location 10/15 mins away from main attractions costing 20 RM in a grab to get into main area
Lovely hotel , great pool and breakfast
Stayed in February 2024
Reviewed: 18 February 2024
Sitti
MalaysiaHotel was rated 5⭐️ but no face towel nor hand towel at toilet. When requested for extra additional 1 towel,a charge of RM20 was imposed.
Accessibility to Subway Putra Mall just across the road
Stayed in February 2024
Reviewed: 18 February 2024
Shaida
MalaysiaSwimming pool kecil
Stayed in February 2024
Reviewed: 18 February 2024
Nazri
MalaysiaLocation likely a bit pack during pack hour bcoz interface shopping mall and gov building. The parking need to pay at the counter for rm5 every time you want to go out even though you pay enough for the room.
Overall just so so to me
Stayed in February 2024
Reviewed: 15 February 2024
Piravinaa
SingaporePlease kindly change the television modal to new one so that we can watch netflix, you tube or even screen share from our phone. The channels is so limited and there is no tamil channel.
Everything was awesome. Room is preety standard for the size and very comfortable stay. Location is very strategic.
Stayed in February 2024
Reviewed: 13 February 2024
Zatie
Malaysiano hot water for shower no have swimming pool for baby/child
breakfast good
Stayed in February 2024
Reviewed: 13 February 2024
Wan
MalaysiaNot that clean like Seri Pacific used to be.
Near to a mall and LRT station
Stayed in February 2024
Reviewed: 12 February 2024
Nur
Malaysiaquite an old-aged hotel hence the interior is a bit outdated. Furnitures and fittings inside room needs maintenance and upgrade
Strategic location, value for money
Stayed in February 2024
Reviewed: 12 February 2024
Laniaz
MalaysiaWe request mineral bottles but we didnt get it since the staff said there are no free mineral bottles during check out day :(
The location near to mall. Easy for us to buy foods
Stayed in February 2024
Reviewed: 10 February 2024
Abu
Malaysiaaircond and toilet old style...
Stayed in January 2024
Reviewed: 9 February 2024
Zakimin
MalaysiaParking...limited and now got to pay...damn
Location and room
Stayed in February 2024
Reviewed: 8 February 2024
Nur
MalaysiaThe pool quite small but still manageable
I love this hotel esp the breakfast buffet! I also love how to the staff entertain the guest. I would repeat this hotel again in future. Parking at PWTC since hotel parking was full but its still manageable and easy to access to the hotel.
Stayed in February 2024
Reviewed: 3 February 2024
Fida
MalaysiaFood, room, lobby, staff, location near mall
Stayed in January 2024
Reviewed: 2 February 2024
Sharifah
Malaysiapillow case not smell so good..previously we stay here no need to pay for the parking,but now you have to pay for rm5 parking (hotel’s basement or pwtc parking)..plus, i don’t know why this hotel need our ic’s copy for registration purpose..one more,no notice given about pool’s renovation/maintanence upon booking..our kids were so frustrated..what the purpose of hotel’s stay for them without pool :(
location,walking distance to lrt & sunway putra mall..staff very friendly..breakfast was good
Stayed in February 2024
Reviewed: 2 February 2024
Sadrina
MalaysiaBuffet breakfast porridge :)
Location & room
Stayed in December 2023
Reviewed: 1 February 2024
Adilah
MalaysiaThe breakfast buffet was not up to the standard for a five star hotel.
The location superb, near to the mall staff was nice and helpful. The room was comfortable.
Stayed in December 2023
Reviewed: 29 January 2024
Vincent
IndonesiaThe hot water wasn't working properly on my stay
All the stuff were really friendly and helpful, breakfast was also great with variety of choice
Stayed in January 2024
Reviewed: 29 January 2024
Wan
MalaysiaN/A
Location - near the mall. The view and surroundings of the lobby. I really love it.
Stayed in January 2024
Reviewed: 28 January 2024
Nor
Malaysiaparking
Stayed in January 2024
Reviewed: 28 January 2024
Ashafiera
MalaysiaNo notice about pool maintenance when booking😭
Services
Stayed in January 2024
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