Stewart Lane, 10200 George Town, Malaysia
#10 of 178 hotels in George Town
Guests' ChoiceBased on 210 hotel reviews
9.0Cleanliness
9.2
Comfort
9.3
Location
9.6
Facilities
9.0
Staff
9.4
Value for money
8.8
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 May 2024
Luke
United KingdomWe used to live in Penang 8 years ago and stayed at Seven Terraces for a staycation, finding it really impressive. We also visited the restaurant and bar on numerous occasions, both of which were excellent. When we were planning a trip back to south east Asia, a part of the reason we included Penang in the itinerary was so we could stay at Seven Terraces again. We were delighted that it was even better than we had remembered! The building itself is absolutely astonishing, especially when you consider the derelict state it used to be in. They have done the most fantastic job, creating a calm, beautiful space right in the heart of Georgetown, decorated with stunning antique local furniture. The rooms are huge, beautifully furnished and have everything you could need. The Chinese four poster bed was comfortable and enormous. The bathroom was lavish, probably one of the nicest I’ve ever been in and almost ridiculously large. We had a separate living room on a mezzanine which was a lovely place to relax after a busy day eating the excellent food in Georgetown. The pool area is a real bonus. Even though the hotel is in the heart of Georgetown, it was very quiet and the plants and fountain made it feel quite serene. A free afternoon tea is served here, which is a lovely touch, where you can try local sweets. Delicious. The staff are excellent. Everything is immaculate, fast and professional but friendly. For example, we asked for some ice to be brought to our room and it arrived in what felt like 30 seconds! As mentioned, the hotel is very well located. Georgetown isn’t exactly massive, but from Seven Terraces, you are walking distance to all the beautiful sites it has to offer. Penang has some of the best food in the world and from the hotel you are no more than 10 mins from everything from a Michelin starred restaurant to a stall selling the most delicious street food you can imagine for pennies. Seven Terraces is literally the best hotel I have ever stayed at!
Stayed in April 2024
Reviewed: 2 May 2024
Lucy
United KingdomNothing!
This was one of the best hotels I have ever stayed in and was one of the highlights of my trip around Malaysia. The hotel and rooms are much more beautiful than the pictures suggest, and they're pretty good! The bed was very comfortable, the bathroom was fantastic and the roof terrace was perfect for a coffee in the morning; these are traditional rooms, so are not light-filled, but you can just open the shutters for more light. Staff were lovely and the hotel served the best breakfast that I had during the whole month of travelling (you have to try the roti paratha); dinner in the restaurant was also delicious and it was really special to have traditional music played during the meal. Don't bother with the Blue Hotel, this place is much better!
Stayed in April 2024
Reviewed: 30 April 2024
William
United StatesThe beds were a little stiff/hard for our liking, but not too bad.
The room was beautiful, and the location was excellent for us.
Stayed in April 2024
Reviewed: 27 April 2024
Moon
United KingdomVery enjoyable stay. Restaurant and breakfast first class
Stayed in April 2024
Reviewed: 25 April 2024
Lukas
LithuaniaThe pool has no bar besides it. Would be even more nice to spend time by it sipping something cool and refreshing
The bathroom solution in a wide balcony - superb. Room was very spatious.
Stayed in April 2024
Reviewed: 24 April 2024
Kian
SingaporeThe mattress is too firm for me.
The hotel is converted from old house and has a charming, tranquil, and peaceful atmosphere. Hotel staff is very friendly and helpful.
Stayed in April 2024
Reviewed: 19 April 2024
David
United KingdomGood location, set back from busy roads but in the middle of the old town. Great heritage building. Massive room. Good breakfast.
Stayed in April 2024
Reviewed: 18 April 2024
Tommy
United KingdomNothing to dislike
The hotel is stunningly beautiful, kitted out with antique furniture. The location is perfect, right in the heart of Georgetown. Finally the food is incredible, breakfast is delicious as is dinner at the restaurant which is actually on the Michelin guide. I would go back in a heartbeat.
Stayed in April 2024
Reviewed: 11 April 2024
Uby
AustraliaVery uncomfortable bed!
Fabulous location and wonderful character of the building
Stayed in April 2024
Reviewed: 5 April 2024
Mark
FranceFrankly I would say there was nothing I didn’t like.
Ah what a wonderful place. A fantastic restoration. Well placed in the centre of Georgetown wher you can walk everywhere.A real treat. Not only was the hotel stunningly beautiful but the front desk and all the staff were so nice and ready to help. The rooms were enormous the furniture beautiful, the bathroom gigantic with such a pretty tiled floor. The pool area was a little jewel the breakfast perfect and pancakes light and fluffy, all this before I get on to the restaurant which was authentic with tasty offerings of high quality cuisine. Would I go back? Yes, yes, yes!
Stayed in April 2024
Reviewed: 31 March 2024
Paul
United StatesI love everything about this place
It is an authentic Peranakan building in the heart of George Town. Elaborate Chinese Malaysian design. Period furnishings and tile, adapted for contemporary comfort. Michelin honorable mention restaurant. Great bar.
Stayed in March 2024
Reviewed: 30 March 2024
Ily
SingaporeNothing in particular.
The furniture, decor and location Friendly staff who made us feel welcomed.
Stayed in March 2024
Reviewed: 18 March 2024
Geert
SingaporeA bit noisy at the front side, there is a bar opposite with noisy people…
Athmosphere, location, staff, rooms, decoration
Stayed in March 2024
Reviewed: 5 March 2024
Marina
United Kingdomconcept and room size
Stayed in December 2023
Reviewed: 1 March 2024
Andrew
United KingdomThe location was excellent and enabled you to stay in the heart of George Town. Being able to walk to local restaurants and bars a bonus. The hotel is a most sympathetic conversion of former shops and gave one a feel of the past.
Stayed in February 2024
Reviewed: 27 February 2024
Martyn
AustraliaWiFi was slow
Everything especially the staff
Stayed in February 2024
Reviewed: 24 February 2024
Philip
United KingdomStairs to bedroom. Elderly so stairs quite difficult. Not a problem if younger. Nonya food not to my liking. My problem not hotels.
Location & staff. All good
Stayed in February 2024
Reviewed: 21 February 2024
Herve
FranceNothing.
Beautiful hôtel, the suite was fantastic.
Stayed in February 2024
Reviewed: 2 February 2024
Dianne
AustraliaThere was nothing I didn't like - there was even a thank you card and small gift in our room when we checked in.
Our room was very spacious and we loved going to the dining room for breakfast. The staff were fantastic. Loved being able to swim in the pool to cool down and relax after a day exploring Georgetown.
Stayed in January 2024
Reviewed: 29 January 2024
Geert
SingaporeNothing
Style, atmosphere, staff, location, rooms
Stayed in December 2023
Reviewed: 28 January 2024
Lynne
United KingdomAn absolute pleasure & a privilege to have stayed at Seven Terraces. Beautiful Peranacan furnishings to be in awe of, spotlessly clean, and wonderful staff. Could not recommend it enough. Thank you for having us.
Stayed in January 2024
Reviewed: 26 January 2024
Silva
CroatiaBeautifully appointed boutique hotel in great location. Pool and afternoon tea with local cakes an absolute bonus.
Stayed in January 2024
Reviewed: 16 January 2024
Brian
New ZealandAll good.
Very comfortable, very central, very peaceful superb setting and great furniture and historic ambience.
Stayed in January 2024
Reviewed: 13 January 2024
Toru
JapanNo electric outlet near the pillows
Wide room space Beautiful decor in the hotel Staff’s kindness
Stayed in January 2024
Morecambe, UK
York, UK
Soustons, France
Davos, Switzerland
Cape Town, South Africa
Terchová, Slovakia
Lima, Peru
Hiroshima, Japan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content