Lorong Kemajuan Karamunsing, 88000 Kota Kinabalu, Malaysia
#83 of 152 hotels in Kota Kinabalu
Guests' ChoiceBased on 354 hotel reviews
7.8Cleanliness
7.9
Comfort
8.0
Location
8.5
Facilities
7.9
Staff
8.5
Value for money
8.3
Free WiFi
7.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 March 2024
Kemie
Malaysiaclean
Stayed in March 2024
Reviewed: 31 January 2024
Nurhidayah
Malaysianothing
the view
Stayed in January 2024
Reviewed: 16 January 2024
Ackley
MalaysiaExcept that i needed to go to reception for parking ticket stamped by them every time i'm out from my parking for free. wish can do better for this like maybe got special free parking pass for customer.
all aspects met my expectations. Food we ordered from their restaurant very the sedap, worth buying. Except that i needed to go to reception for parking ticket stamped by them every time i'm out from my parking for free. wish can do better for this like maybe got special free parking pass for customer.
Stayed in January 2024
Reviewed: 19 November 2023
Seha
Malaysia•1 toilet per unit- quite difficult for a big family •Toilet's lock are not functioning
•Spacious •Comfortable
Stayed in October 2023
Reviewed: 27 October 2023
Dian
Malaysiathe toilet leaking
breakfast
Stayed in October 2023
Reviewed: 26 October 2023
Sj
MalaysiaAll good I guess. Except you have to call reception on how to turn on the TV.
I booked for a weekend with family. The children loves the rooftop pool. All good.
Stayed in October 2023
Reviewed: 25 October 2023
Jum
MalaysiaLarge room space
Stayed in October 2023
Reviewed: 17 August 2023
Widad
MalaysiaSwimming pool dont have light at night when we go there..its so dark and not really clean.. the bed not comfy.. the mattress hard..
The room clean and nice...
Stayed in July 2023
Reviewed: 29 July 2023
Neil
United KingdomTired and in need of some refurbishment.
Room was basic and a little tired and in need of some refurbishment, however the bathrooms were clean and modern. Handy and cheap for a quick stop over - close to the mall, friendly and helpful staff.
Stayed in July 2023
Reviewed: 28 July 2023
Andrew
AustraliaLocation was too remote, breakfast was always cold, bathroom needed retiling as too much mould. Pool was dirty with cloudy water and no sun lounges. Not enough glasses in room. No pool towels provided.
Spacious room
Stayed in July 2023
Reviewed: 24 July 2023
Enie
MalaysiaThe sound resistance is quite poor
Spacious room
Stayed in July 2023
Reviewed: 18 July 2023
Enie
MalaysiaNothing
Spacious room with nice view
Stayed in June 2023
Reviewed: 28 June 2023
Nik
MalaysiaOne of the room was lacking in many ways compared to the other room. The water heater doesn't work in the bathroom, there is no indoor slipper provided, the A/C door keep open because the lock is broken. Talking about the pool, we checked in from 22nd-25th June and they mention pool will be close for maintenance on the 25th June, however during the stay the pool keep closed until be checked out. They need to mentioned the exact date for maintenance. It's quite disappointed.
The breakfast menu was various for three days, and it was delicious and meet my expectation, it is good for the price paid. The staff here so friendly, free parking at the hotel, location near the attraction.
Stayed in June 2023
Reviewed: 26 June 2023
Pei-shan
Taiwanroom service slow
cheap, space
Stayed in June 2023
Reviewed: 10 June 2023
Shermalyn
Malaysiabathroom was smelly. dressing table stick to the wall already tilted which a bit dangerous in case it fall off. the bathroom door stuck & can’t be opened. luckily there is another door from the bedroom. nothing interesting on the tv channel.
parking is plenty. aircond function well. breakfast was delicious. i love the shower with good water pressure.
Stayed in June 2023
Reviewed: 6 June 2023
Philip
MalaysiaQuite hard to find entrance
Near,comfy excellent breakfast
Stayed in April 2023
Reviewed: 6 June 2023
Azhar
MalaysiaThe food quality
The facilities are astoinding but the food is a bit disappointing
Stayed in May 2023
Reviewed: 15 May 2023
Rosni
MalaysiaThe pool is small.
Room is quit okey.
Stayed in March 2023
Reviewed: 8 May 2023
Ihsanm
MalaysiaNo convenience shop or restaurant nearby. Need to drive, or get a grabcar, or walk a bit.
Covered and secured car park, with connecting door straigh to the hotel level 1.
Stayed in February 2023
Reviewed: 5 April 2023
Jim
Brunei DarussalamThere's no laundry options in the hotel.
The sky pool
Stayed in March 2023
Reviewed: 27 March 2023
Mohd
Malaysiaparking
Stayed in March 2023
Reviewed: 1 March 2023
Samsul
MalaysiaThe door entrence to room safety lock not proper/need to replace
Shower....the 'power' of water very excellent😁
Stayed in February 2023
Reviewed: 27 February 2023
Nurwarda
MalaysiaKurang bersih berhabuk dan lantai kotor,we did asked the housekeeper to mop the floor but no respond
Stayed in February 2023
Reviewed: 24 February 2023
Paiman
MalaysiaThe rice cooker is not available.
My kids love the pool. My husband likes the gym. I'm happy to see them enjoy the day here.
Stayed in February 2023
Bangkok, Thailand
Mississauga, Canada
Chennai, India
Edinburgh, UK
Mount Dora, USA
Menaggio, Italy
Sarzana, Italy
Alor Setar, Malaysia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content