Jalan Gading Bukit Bintang, Bukit Bintang, 55100 Kuala Lumpur, Malaysia
#95 of 497 hotels in Kuala Lumpur
Guests' ChoiceBased on 1136 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
9.3
Facilities
8.4
Staff
8.7
Value for money
8.8
Free WiFi
8.5
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End of dialog contentReviewed: 16 May 2024
Emy
Brunei DarussalamLift service. Too many ppl - long wait
Stayed in February 2024
Reviewed: 13 May 2024
Siti
Brunei DarussalamQuite small for a larger family, perfect for 2 persons. Lift takes too long sometimes, but theres a staff who always help. Lobby sometimes to crowded with people travelling from tour agencies. Does not provide breakfast, but theres a cafe next to lobby.
Modern design and clean room. Easiest check in and check out eventhough theres a lot of people
Stayed in March 2024
Reviewed: 8 May 2024
Hazman
MalaysiaMust queue to use lifts, packed with people!
Location, walking distance to Pavilion and TRX Xchange, eating places nearby , wifi, price!, ease of check in process even when many people are around!
Stayed in May 2024
Reviewed: 7 May 2024
Muhammad
IndonesiaGreat location
Stayed in May 2024
Reviewed: 5 May 2024
Shi
SingaporeThe waiting time for the lifts during peak hours can be long, must have patience for it. While the location is great, the traffic around the entire area is bad.
The location of the hotel is great, in the middle of Bukit Bintang, walking distance to Pavilion, Lot 10, Sungei Wang and Berjaya Times Square. Room is basic, clean, and the bed firmness is just nice.
Stayed in May 2024
Reviewed: 28 April 2024
Syazwan
MalaysiaJust the timing of the stay, the pool is closed for renovation.
The staff were very friendly and helpful. Very clean. Walking distance from Bukit Bintang & Pavilion. Parking rate discount for Hotel Guest.
Stayed in April 2024
Reviewed: 26 April 2024
Stanley
MalaysiaNil.
Prefect location of the Hotel at Bukit Bintang area. TRX and Pavilion are just 8 mins walking distance. Amazing facility. ie gym, pool, sauna and there also have outdoor garden for running/walking. Recommended hotel for those that looking for new Hotel in Bukit Bintang.
Stayed in March 2024
Reviewed: 24 April 2024
Puan
SingaporeTime taken to check in..
Stayed in April 2024
Reviewed: 16 April 2024
Ammarafiq
Brunei DarussalamBathroom is quite small, but not really an issue. Waiting for lift on weekends gonna take awhile (long queues). Iron board provided in the room is small and short.
The location is near to TRX and Pavilion. Able to walk with kids and strollers. Room is cozy and clean. Aircon is cool. Staffs were nice and friendly.
Stayed in March 2024
Reviewed: 16 April 2024
Yut
Brunei DarussalamIt takes 8 to 12 minutes to wait for the elevator every day. The pillow is too hard.
The hotel is new and clean.
Stayed in April 2024
Reviewed: 15 April 2024
Sahil
MalaysiaNot have
Location
Stayed in April 2024
Reviewed: 13 April 2024
Daryl
Mauritiuslocation is excellent.
Stayed in March 2024
Reviewed: 11 April 2024
Sumini
United KingdomNot enough lifts, guests toilet a bit smelly and the lobby is always crowded.
Friendly staff, good location.
Stayed in April 2024
Reviewed: 10 April 2024
Tan
MalaysiaA bit too many rooms leading to literal traffic jams during peak periods for the lifts. Had to wait 20mins to get a lift to go down to check out.
Location x3
Stayed in April 2024
Reviewed: 7 April 2024
Hjh
Brunei DarussalamWaiting for the lift (but only at certain time)
Clean and strategic location for food hunts and shopping. And also MRT
Stayed in April 2024
Reviewed: 7 April 2024
Salwana
Brunei DarussalamRoom is small
Value for money and location
Stayed in February 2024
Reviewed: 5 April 2024
Conina
MalaysiaThe facility was great and clean, the staff also friendly, it was nice
Stayed in April 2024
Reviewed: 2 April 2024
Andriana
SingaporeThe loitering of people in lobby
The location and cleanliness
Stayed in April 2024
Reviewed: 28 March 2024
Abdul
Brunei DarussalamNothing
Easy checkout system
Stayed in February 2024
Reviewed: 28 March 2024
Sofie
Brunei Darussalam1 of the front desk lady
Location
Stayed in March 2024
Reviewed: 26 March 2024
Yuan
MalaysiaThe room door and toilet is having a lot of noisy. Is disturbing when open and close it. Please fix that asap. Check in time too long.
Location is the best. Near to everything.
Stayed in March 2024
Reviewed: 12 March 2024
Chee
MalaysiaThe hotel lobby is bit tight. Because the hotel is so well known by tourist, it always full of people and luggage specially during check in and check out time. Teh pool always pack with kids and people.
The location is fantastic, easy access to many key malls and restaurants. Nearby also have convenience shop if want any urgent needs. The best is their check in and check out system are super, no long waiting.
Stayed in March 2024
Reviewed: 10 March 2024
Yen
MalaysiaElevators really slow, need to improve elevator system.
Strategic location and staffs are friendly.
Stayed in March 2024
Reviewed: 8 March 2024
Siti
Brunei DarussalamElevator long que😞
Location nearby
Stayed in February 2024
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