Jalan Gading Bukit Bintang, Bukit Bintang, 55100 Kuala Lumpur, Malaysia
#94 of 497 hotels in Kuala Lumpur
Guests' ChoiceBased on 1200 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
9.3
Facilities
8.4
Staff
8.7
Value for money
8.7
Free WiFi
8.3
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End of dialog contentReviewed: 24 January 2024
Sahana
MalaysiaToilet smell busuk. Swimming pool kids can't join the adults swimming pool.so difficult to me to go swimming because need to take care my kids at kids pool. I can't enjoy swimming Bed is not king it's queen saiz so small for three peoples. My little kids
Swimming pool view. Room tv cabinets
Stayed in October 2023
Reviewed: 23 January 2024
Emile
United KingdomCheck in and check out waiting time, lack of breakfast, incredibly busy lobby
Modern, clean, central,
Stayed in December 2023
Reviewed: 23 January 2024
Maria
PhilippinesBooking.com did not provide airport transfer from the hotel to the airport. I wondered why?
Location was excellent.
Stayed in January 2024
Reviewed: 23 January 2024
Nur
Malaysiawating time at the lift
strategic location, nice ambience & deco
Stayed in January 2024
Reviewed: 23 January 2024
Syahrezam
MalaysiaLift too small to occupied a lot of visitor. time waiting for lift take a while
Stayed in January 2024
Reviewed: 22 January 2024
Nur
Malaysianeed to wait long time for the lift. aircond in our room not cold.
the location is great.. in between pavi & trx..
Stayed in January 2024
Reviewed: 21 January 2024
Louis
MalaysiaNice view
Stayed in December 2023
Reviewed: 20 January 2024
C
SingaporeHotel was full and unable to provide 1 extra bed when asked.
Excellent location in the heart of Bukit Bintang with shopping malls and many options for food. Views from hotel room were good!
Stayed in December 2023
Reviewed: 18 January 2024
Lisa
IndonesiaVery crowded during holiday season
Location iis perfect. Walking distance to all the malls in bukin bintang. Value for money, minimalist but very good and dair price. Efficient. Nice view from the rooftop pool.
Stayed in December 2023
Reviewed: 17 January 2024
Narmatha
AustraliaTime waiting for lift. I know they are trying to fix it
Infinity pool
Stayed in December 2023
Reviewed: 16 January 2024
Randy
Hong KongClean and within the heart of the action
Location is superb
Stayed in January 2024
Reviewed: 16 January 2024
Tark
MalaysiaWaiting time for lifts is too long. and the carpark to be active at ground floor lobby before exiting the podium carpark. I forgot to activate and I was charged RM50 for the exiting on next day.
Room is clean
Stayed in December 2023
Reviewed: 16 January 2024
Gan
Malaysiathe checking in wait is very long. need to take number and walk for almost half an hour just to check in. the room is alright just that some parts can be very dusty. overall still okay.
the location of the stay is very prime. walking distance to pavilion and trx. however the traffic around the area is crazy. can just park your car in the hotel and walk around will do.
Stayed in December 2023
Reviewed: 15 January 2024
Kamarudin
MalaysiaHave to wait a little bit longer for the lif...
Location good..but a little bit crowded
Stayed in December 2023
Reviewed: 14 January 2024
Suresh
Malaysiasurroundings
location
Stayed in January 2024
Reviewed: 14 January 2024
Orlando
Singaporespotty wifi
good location
Stayed in January 2024
Reviewed: 9 January 2024
Mimi
SingaporeThe lift are slow and have to queue when going up from ground level
All near to shopping areas
Stayed in December 2023
Reviewed: 7 January 2024
Md
MalaysiaA bit crowded
Easy access
Stayed in January 2024
Reviewed: 6 January 2024
Noriessa
SingaporeThe traffic congestion whenever you go somewhere far and took a grab to hotel and it always ended up in a bad traffic jam. It would be nice to have a cafe selling food and drinks till late too .
The Infinity pool definitely.
Stayed in December 2023
Reviewed: 4 January 2024
Joey
MalaysiaPacked with tourist. Lift are slow and small capacity for the overwhelmed of people staying.
The prime location. And the stunning view of TRX
Stayed in January 2024
Reviewed: 3 January 2024
Kimberley
United KingdomQueues for lifts Shower door not shutting Long wait to check in, although very organised.
Location was fabulous, room was comfortable
Stayed in December 2023
Reviewed: 2 January 2024
Othman
Brunei DarussalamThe Lift. Should think of something to make it better for everyone. Especially when it was a peak season.
Stayed in January 2024
Reviewed: 1 January 2024
Chantiq
Brunei Darussalamno restaurant or cafe to hang out in the evening always long que for the lift staring from 8pm onwards.
its too bad no breakfast available at the hotel and the lobby cafe open till early evening otherwise it will be much better.
Stayed in December 2023
Reviewed: 1 January 2024
Loh
MalaysiaThe lift service is too slow, waited almost 5mins everytime going down to lobby.. There is a gap/hole which cannot be fully closed in the room curtain area. Hence morning will be too bright and couldnt sleep well. I called a staff to switch on the balcony fan on 37th floor as there are many people lining up there for countdown. The staff just hang up the line. Lastly, wifi is slow too and couldnt connect to the smart tv in the room.
Location was awesome and cleanliness is good too.
Stayed in January 2024
Reviewed: 1 January 2024
Nur
SingaporeDuring peak hours/period, the lift lobby can be so crowded and will have to wait abt 10-15mins to finally get in to the lift.
I like the location as it is walking distance to Pavillion and just nearby to Fahrenheit 88 mall.
Stayed in December 2023
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