Jalan Gading Bukit Bintang, Bukit Bintang, 55100 Kuala Lumpur, Malaysia
#94 of 497 hotels in Kuala Lumpur
Guests' ChoiceBased on 1200 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
9.3
Facilities
8.4
Staff
8.7
Value for money
8.7
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 June 2024
Shamsul
MalaysiaGood place
Stayed in June 2024
Reviewed: 7 June 2024
Wan
MalaysiaThe bed is quite hard :/ And can hear ur neighbours open/close the door. Quite loud.
Location, very strategic. Walking distance only to TRX. Mirror beside window. Good sunlight
Stayed in June 2024
Reviewed: 6 June 2024
Roslina
Brunei DarussalamSmall ants in the room.
Clean n look fresh
Stayed in June 2024
Reviewed: 6 June 2024
Lim
MalaysiaLifts very slow that we waited for long time to ups and downs . Only one access card for each room , abit not convenient for us but we didn’t get extra from reception since one night only .
Great Location , Room is very clean . Check in check out kiosk machines available at lobby .
Stayed in June 2024
Reviewed: 5 June 2024
Hamza
JordanSuper clean and the staff are kind. But the Ac was not working at first then they fixed it. And the tv doesn't have options
Stayed in June 2024
Reviewed: 4 June 2024
Fatin
Malaysianeed a breakfast included
Stayed in May 2024
Reviewed: 4 June 2024
David
AustraliaThe physical surrounding where the hotel is located.
The hotel is very close to central business district, therefore its location provides easy access to historical places.
Stayed in May 2024
Reviewed: 4 June 2024
Hjh
Brunei DarussalamWaiting que for lift
Stayed in May 2024
Reviewed: 2 June 2024
Naim
MalaysiaSlow lift and small room
Clean and new
Stayed in June 2024
Reviewed: 1 June 2024
Elisabeth
IndonesiaHousekeeping was very minimal. Bathroom not cleaned. Only towels changed.
Bed and location
Stayed in June 2024
Reviewed: 31 May 2024
Chan
MalaysiaIt can be more hygienic
View, Facilities & Location
Stayed in May 2024
Reviewed: 31 May 2024
Paul
United StatesRoom is too small for 2 persons.
Great location.
Stayed in May 2024
Reviewed: 28 May 2024
Teng
MalaysiaOk
Stayed in May 2024
Reviewed: 24 May 2024
Farah
MalaysiaLift slow and always full at peak time
Location
Stayed in May 2024
Reviewed: 23 May 2024
Dulmaa
MongoliaAround hotel too much traffic so it was problem.
We had a breakfast near this hotel. We like it.
Stayed in May 2024
Reviewed: 20 May 2024
Nergui
MongoliaNo comment
Location and clean
Stayed in May 2024
Reviewed: 20 May 2024
Nergui
MongoliaNo comment
Location
Stayed in May 2024
Reviewed: 19 May 2024
Abdul
Malaysianearly bukit bintang, trx and pavilion. so enjoy
Stayed in May 2024
Reviewed: 19 May 2024
Ramzi
AlgeriaUncomfortable beds No wifi on the TV Small rooms Lobby is freezing cold
Great location
Stayed in May 2024
Reviewed: 18 May 2024
Ivan
IndonesiaQueue on elevator during nite time. Also connection of the wifi was really poor.
Location of the hotel.. Close to TRX & Pavilion.
Stayed in May 2024
Reviewed: 16 May 2024
Emy
Brunei DarussalamLift service. Too many ppl - long wait
Stayed in February 2024
Reviewed: 13 May 2024
Siti
Brunei DarussalamQuite small for a larger family, perfect for 2 persons. Lift takes too long sometimes, but theres a staff who always help. Lobby sometimes to crowded with people travelling from tour agencies. Does not provide breakfast, but theres a cafe next to lobby.
Modern design and clean room. Easiest check in and check out eventhough theres a lot of people
Stayed in March 2024
Reviewed: 8 May 2024
Hazman
MalaysiaMust queue to use lifts, packed with people!
Location, walking distance to Pavilion and TRX Xchange, eating places nearby , wifi, price!, ease of check in process even when many people are around!
Stayed in May 2024
Reviewed: 7 May 2024
Muhammad
IndonesiaGreat location
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content