No bottled water

Rooms are big and comfy.

Stayed in May 2024

parking is through the mall, a little inconvenient but not a big deal

clean and easy check in, super accessible to places around, feel very private although is in the middle of the city. quite zen. very clean and comfortable, all facilities working fine and the staff is friendly.

Stayed in May 2024

I thought that there was a shortage of cutlery in the room such as spoons and additional cups. Also need to provide 1 more dish towel for the kitchen. While I am not a TV buff I found the program content very poor and there is little to choose from while relaxing at night. I would like to say that CNA was particularly repetitious.

The room was very comfortable. The service was good and the staff very helpful. I liked the friendly nature of the staff and their willingness to attend to my needs for amenities like yea and coffee and general directions to access other places outside the hotel.

Stayed in April 2024

lower the room rate

good location. free parking. easy to reach the hotel. very clean.

Stayed in April 2024

They don’t clean under the bed

Location and the Saturday morning yoga is a good treat

Stayed in April 2024

NA

the whole unit was impeccably clean. It was nice and modern. bed was comfortable.

Stayed in March 2024

pillow is too soft

clean and modern

Stayed in February 2024

no neflix..no Indian channels no clock in the room no mineral bottles

Stayed in March 2024

Water heater wasn’t hot enough.

Quite and accessibility

Stayed in March 2024

reception must have well-trained staff,,1st to meet

location and very friend ly manager i think his name is karlim door man helpful too

Stayed in January 2024

Price

Location

Stayed in February 2024

There is nothing that I did not like. Everything was perfect. Nothing to complain about.

I get a one-bedroom apartment unit that is located just next door to my niece and nephew's who live in Malaysia and stay at Somerset Damansara Utama.

Stayed in February 2024

No USB wall socket Check in on 6th floor, so 2 lifts to get to rooms.

Lovely swimming pool. Room partitions good. Lots light in the room and good writing desk

Stayed in January 2024

Having to go in and out of the room to refill water is a hassle. The hotel should provide a 2 or 3 litre container for us to refill one time and not several times

Location and room size

Stayed in December 2023

Reception staff not helpful and friendly.

Location. Spacious.

Stayed in January 2024

car park procedures..having to validate car park coupon twice

easy check in all information correct. fast check in and check out

Stayed in January 2024

Shower at pool area has motion lights. While one is showering or in the toilet, the lights kept going out when it doesnt detect motion. The time setting is too short. Perhaps, it could be set at a longer period to allow a person to shower or be in the toilet .

Stayed in January 2024

None

Very well equipped rooms and comfortable stay

Stayed in December 2023

Parking always full and need to park far from lift to lobby which is difficult for family have baby. Children playground air conditioning malfunction and need to repair as soon as possible avoid uncomfortable for parents who waiting their child.

Spacious room and good for family with 3 children. Water pressure is good and i very interested with hotel that provide high water pressure. Staff so friendly and supportive to customers

Stayed in December 2023

Toilet flooded after each bath. The shower door unable to prevent the water from flowing into the dry area.

Location

Stayed in December 2023

Was disappointed that it was advertised & charged a 1-bedroom for 3 pax but extra bed was additional charge. That should be corrected as it was misleading. For our previous hotel bookings in Japan & Australia with Booking.com, there was never a contention.

Location, walking distance to many good eateries like Village Park restaurant (best nasi lemak!!), Annie One (excellent wanton noodle with pork lard), Sate Kajang etc and next to Starling Mall (Kam Kee cafe, excellent HK milk tea) 😃

Stayed in December 2023

We were initially given a fabulous 2-bedroom apt on the 23rd floor with a gorgeous view. Unfortunately, the apt came with 2 king beds, instead of 1 king and 2 single beds as indicated in the description of the room that we had booked. As a result we had no choice but to change rooms which was still fine, although we really missed the view from the first room and the quietness of the high floor from external noises.

Location, size of the room, and security were very good. We were here to attend a cousin’s wedding and the spacious kitchen and living area provided a great gathering area for our relatives. The neighbourhood offered so many dining options and spa/massage services too. 1Utama was also just a short ride away.

Stayed in November 2023

nothing that I disliliked

all good

Stayed in September 2023

The reception staff are not so knowledgeable about which restaurants to eat and which malls to go to. They are not so fluent in English.

I like the location and the apartment unit.

Stayed in October 2023