Skip to main content
  1. Hotel reviews homepage
  2. Malaysia hotel reviews
  3. Sabah hotel reviews
  4. Kota Kinabalu hotel reviews
  5. Reviews of Step-in Lodge

Reviews of Step-in Lodge

1st - 3rd Floors, Lot 1 Block L, Sinsuran Complex, Jalan Tun Fuad Stephens, 80000 Kota Kinabalu, Malaysia

#116 of 155 hotels in Kota Kinabalu

Guests' Choice

Review score

Based on 132 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.8

  • Location

    8.4

  • Facilities

    7.5

  • Staff

    8.7

  • Value for money

    8.0

  • Free WiFi

    5.8

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 11 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    in the hotel, very good. outside hotel block very dirty

    center KK

    Stayed in January 2024

  • Reviewed: 1 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Really comfortable rooms and the bed sheets were incredibly soft. Breakfast is very basic but it’s nice. Free coffee and drinking water. Bathrooms kept very clean and has hot showers.

    Stayed in February 2024

  • Reviewed: 29 January 2024

    7.0
    Friendly, welcoming and home-like.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 4 nights

    The only balconies are rough concrete and overlook busy streets with noise at night due to the night market. Room 103 without a window or balcony was the most quiet. Breakfast is a misnomer: there is hot water for tea, some white bread to toast and jam. We ended up making our own egg/sausage breakfast in the microwave which was great. The entrance from the street almost put us off. it's a public staircase and is not clean. but once inside the gated door the place is lovely.

    The staff were all very friendly and spoke good English, which was helpful. The place is very clean and the reception area/lounge which doubles as the breakfast area was great for doing computer work at the table while enjoying a cup of tea or coffee. The room's a/c worked great. And the lounge could be cooled by a/c or fan or both. And there's a microwave and fridge for guests to use.

    Stayed in January 2024

  • Reviewed: 25 January 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Breakfast is a bit basic, just toast or cereal Bathrooms not hugely clean, bring flip flops and you'll be fine.

    Friendly people, working WiFi & aircon, large comfy room. Good enough for a day stay Near restaurants

    Stayed in January 2024

  • Reviewed: 19 January 2024

    8.0
    Very good
    • Business trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The location is perfect. Emily is a wonderful lady.

    Stayed in January 2024

  • Reviewed: 15 January 2024

    8.0
    Spacious room, wonderful bed, great staff Light sleepers approach with caution.
    • Leisure trip
    • Couple
    • Queen Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Our room was right beside the night market and the windows offer no sound proofing so there was loud music till late at night.

    Really comfy bed and spacious room. The room size is a real treat in Malaysia for this price point. Staff is friendly and helpful, location is central. Rooms are very clean and bathrooms/showers are ok (decent). Overall id stay here again. With earplugs.

    Stayed in January 2024

  • Reviewed: 22 December 2023

    7.0
    Good
    • Business trip
    • People with friends
    • Quadruple Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Good

    Good

    Stayed in November 2023

  • Reviewed: 15 December 2023

    8.0
    I only noticed the entrance sometimes there are boys that block the stairs. Though they are harmless but saw them smokin
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The check in time. This is to remind everyone that if you're gonna arrive late inform them one week before because communication is too slow.

    I made a friendship with the christian Lady. She is good

    Stayed in December 2023

  • Reviewed: 19 June 2023

    7.0
    pretty fine
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    the staff wasn't super helpful and the place was in great need of maintenance

    nice location and nice staff, comfortable and practical enough

    Stayed in June 2023

  • Reviewed: 18 June 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    A lots of things but please do upgrade the facilities.

    More space for someone having a baby, table mirror of course 😉, TV, refrigerator, if possible have an extra tikar sembahyang with telekung...thank you for the feedback.

    Stayed in May 2023

  • Reviewed: 13 December 2022

    8.0
    Everthing is good, love it!!!
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Some of the property have a little problem

    They have everthing love it!!!

    Stayed in December 2022

  • Reviewed: 3 October 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Friendly people, close to KK waterfront

    Stayed in October 2022

  • Reviewed: 18 September 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Quadruple Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The price is very cheap

    Stayed in September 2022

  • Reviewed: 6 September 2022

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The bathroom's door need to be change. Almost trapped inside 😂

    Everything. The location, the room and the staff.

    Stayed in September 2022

  • Reviewed: 4 July 2022

    6.0
    Nice stay
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    My room was located in 1st floor & can smell the cigarette smoke. Aircond not cold enough. But overall is ok coz I stay for a night only.

    The location just walking distance to the night market, eateries & waterfront.

    Stayed in July 2022

  • Reviewed: 23 June 2022

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Quadruple Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    cockroach and unclean, drugs in stairwell

    cheap, room close to bathroom

    Stayed in June 2022

  • Reviewed: 16 June 2022

    7.0
    Okay for the price!
    • Leisure trip
    • Couple
    • Queen Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    It would have been nice if the toilet had a light (was broken). But it looks like the whole bathroom needs an update. I can understand with covid that it has not been easy the past years. However, a light in the toilet should have been fixed. Also were the hallways very dirty. Cigarretes on the floor etc. I dont know if its from guests of the hotel or locals from the building. It is not a high price, therefore you can not expect luxury. If you want a more hygienic place then you should look further, but you have to pay more. We overall had a pleasent stay (3 nights, we are backpackers).

    The room was very spacious The room was clean The bed was comfortable The staff was very nice Water (hot and cold) available Location Price

    Stayed in June 2022

  • Reviewed: 23 April 2022

    6.0
    Pleasant
    • Business trip
    • Couple
    • Queen Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Bathroom locks was broken..uncomfy when im taking shower😄what if im a woman?

    Its simple

    Stayed in March 2022

  • Reviewed: 13 March 2022

    8.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Toilet

    The mattress and the cleaness

    Stayed in March 2022

  • Reviewed: 21 May 2024

    3.0
    Poor
    • Leisure trip
    • Couple
    • Queen Room with Shared Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    The toilets and showers were a lower standard than most public toilets in KK. Breakfast is bread, cornflakes and jam. We also thought there were a lot of surprise-fees. Tourist tax is warned by booking, but we also had an additional 8% tax which added up. We thought this should be included in the price on booking since this does change the price quite a bit.

    Located in the city center - walking distance to almost everything

    Stayed in May 2024

  • Reviewed: 18 May 2024

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Bed in 6-Bed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Location not easy to find and tags for grab/transport not accurate for the first timer.

    Staff easy to talk and friendly, air conditioner was cool enough 😄..

    Stayed in May 2024

  • Reviewed: 28 April 2024

    9.0
    great value for money. It feels homey and welcoming.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night

    The broken public stairs up to the 1st floor can be off-putting. It was always nice to enter the reception area and feel at home

    Breakfast was toast, butter and jam, coffee or tea, and cereal with milk. We like eggs, so we cooked out own in the microwave which was great. The lounge/reception area was so comfortable, with welcoming staff and good WiFi.

    Stayed in February 2024

  • Reviewed: 14 March 2024

    9.0
    Comfortable, not flash, but clean and friendly.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights

    A bedside table or light would be nice for those of us who read late, and the partner doesn't (so we can then turn off the overhead light.)

    The lounge/breakfast/sitting area is very comfortable and clean. We enjoyed sitting there to work on our computers and to chat with other guests. It was air conned and comfrotable.

    Stayed in February 2024

  • Reviewed: 25 December 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Quadruple Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    but not the room.. Many cockroaches and dust. Even not cleaning the window. I booked with breakfast but did not serve the breakfast. The toilet has no cleaning everyday, no toilet paper when we ask the reception for tissue roll she kinda likes shocked.

    I like the mattress and the location.

    Stayed in December 2023

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!