no free parking

location.

Stayed in April 2024

Registering and locating the room was a bit of a hassle. Can't conventional check in and have to wait for their security guy. The water heater in the room was very low pressure

Convenient location and clean place. Not dodgy. Bed and room was clean and comfortable

Stayed in February 2024

check in and check out process not very effective.. need to do independently.. only communicate with the assistant through WhatsApp chat only.. the direction to the room also not clear

room is OK.. the facilities also good..

Stayed in February 2024

The need to key in the Code number. Water from the wash basin overflows and wet the toilet floor.

The unit (on high floor) Smooth check-in / check out process .

Stayed in January 2024

The air conditioner compressor was too noisy. Too bad there is no tea or coffee served.

Room is comfort and clean.

Stayed in January 2024

Nothing much not to like… but if could improve internet connection and having some coffee & tea sachets would be great.

It’s central. Loads of food places that opens till late. Area around feel safe.

Stayed in December 2023

The parking is too narrow.

Location is good... Alot of shops nearby, quiet place.

Stayed in December 2023

Parking by the road side is cheap but if you prefer indoor parking, the fees can be pricey.

I like the fact that I was being informed during time of booking that this is a self managed property. Check in process and instructions are clear and smooth. The management team is very responsive. Location is great, located at the center of Melaka town and near to eateries.

Stayed in September 2023

All good.

Stayed in September 2023

The bathroom drainage was easily clogged but still able to drain water slowly The parking had changed to max RM15 per day and max limit which is quite expensive.

The room was clean and bed was comfortable Jeffrey and Yuna were kind and attentive to my request and queries. Thanks to them. Had booked this room second time with them and everything were perfect.

Stayed in July 2023

value for money, d staff are helpful n ensure checking in is a breeze! clean n esp nice view of Melaka!

Stayed in July 2023

Cleanliness of the room, the floor and bedsheets were untidy when we checked in. Used shampoos and body washes were displayed. I booked 5 rooms and it was so difficult to manage each room’s passcodes. Would prefer to have a card just to use for entry of the room. Quite a frustration with the door passcodes

Location was ideal, more or less closer to attractions

Stayed in May 2024

Avoid like the plague. What a SCAM! This has got to be the WORST experience I've had through Booking.com . Based on the info provided, the property is managed by Jeffrey Lam Home Management. I paid RM150 in total + RM100 deposit for the Suite with Hot Tub. • Check in process was not so complicated as some have warned, but we came up to find several key issues with the apartment including broken balcony sliding doors in both bedroom and living room (the one in the living room was just propped up against the frame) as well as cracked glass along the balcony railing in both bedroom and living room. The wooden flooring in front of the bathroom was warped and seeped brown water when we stepped on it. Customer service was immediately alerted to the damages to the balcony and sliding door. They did NOT offer an alternative room (which was surprising given the obvious safety risks of the broken doors and balcony safety rails), but I decided not to ask because I didn't want to trouble them plus, we were only going to be there to sleep for one night. • Upon checking out, the service staff informed us that we had dirtied their sheets which would be chargeable out of our deposit (picture attached). I was, honestly, quite shocked. I am not sure what "kesan hitam/black mark" they are talking about, and, as you can see from the photo attached that this isn't something so severe like leaving sauce or mangosteen stains. Surely, any minor dirtiness such as the transfer of residual soot from being outside unto furniture coverings would be expected from routine use and should be covered by the cost of us staying there. Ps. We did not eat, wear shoes, or even get into the bed until after our baths. Pps. doesn't the dark spots look more like MOLD/MILDEW from the damp floor + broken balcony doors that won't close??? • But ultimately, I decided not to fight them because it will just devolve into a "he said she said situation".

Wifi was good, aircond functional, and the tub was nice. Location was fine. That's about it.

Stayed in May 2024

Mini fridge not functioning. Water leaking in bathroom. The bathroom window transparent. Verandah cannot open.

Comfy bed & pillow. Very fast WiFi. Easy parking. Got 3 choice.

Stayed in January 2024

Deposit procedures is ridiculuos. Have to wait until night they returned it. the main door password were changed in the middle of night without informing us earlier. might as well staying in a hotel. No drinks ie coffee provided. toilet smells stinks .Advertised with balcony but was locked cannot even open the sliding door

Room is clean. Location. Cozy bed. Prompt reply from their customer service .

Stayed in January 2024

bathroom drainage choked easily. highlighted to operator, acknowledged but went silent. expected a bathtub but was told had made wrong room selection. How about a proper pic to label room accurately? despite operator is responsive, nothing happens other than SOP replies. not worth for price paid. if it is cheap enough, u may consider but definitely not for me.

location

Stayed in December 2023

Why the booking.com allowed agent to book the hotel?

Nothing to like

Stayed in December 2023

Wardrobe dirty, see picture. Stain on bedsheet Stain on towel Room had curtain track for day curtain but no day curtain hanged. Only night curtain. Curtains do not cover the whole window area and light will enter, poor design in room/curtain fixture. No toothbrush, toothpaste, bedroom slippers. Main door can only open 2/3 of the way, due to poor design. No place to hang towel to dry. Toilet quite dark and dirty. Picture when booking showed bathtub. A lot of information on booking.com site incorrect, staff blame backend, didn't apologise as well. Staff felt like keyboard warrior, little face to face communication. Had to request multiple times to meet. Staff didn't communicate amongst themselves well, one was in China... Basically an Air BNB but at Hotel.

Staff was polite in communicating to me.

Stayed in November 2023

The accommodation is located within an easy 15-minute walk to the Jonker Street tourist area. Many local restaurants are nearby, with the restaurant next door operating 24 hours. The apartment is quiet and located on the 21 floor, with a good view to the east. Communications with the host was very easy and quick. Facilities such as hot water, Internet, air conditioning all worked well. There is a swimming pool on the 23rd floor with a good view of the city.

Stayed in November 2023

Easy n peaceful

Stayed in November 2023

Easy check in and check out process with clear instructions 💯 Even video was provided too. Jeffery and Yuna were very friendly and helpful. Will definitely repeat my stay again. 🌟

Stayed in October 2023

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in March 2024