1046, Kampung Cina, (next to 7-eleven), Jalan Bandar, , 20100 Kuala Terengganu, Malaysia
#6 of 65 hotels in Kuala Terengganu
Guests' ChoiceBased on 711 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
9.0
Facilities
8.5
Staff
9.0
Value for money
8.7
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 May 2024
Kianjoo
MalaysiaNo lift
Quite and location
Stayed in May 2024
Reviewed: 15 April 2024
Shiuh
MalaysiaEven as dorm for four, it's a bit too small especially between bed and dorm's door.
Perfect location at Kampung Cina which very convenient to get food and explore around. comfort, clean washroom, each level provide drinking water, balcony with the river view.
Stayed in April 2024
Reviewed: 8 April 2024
Emily
United KingdomDorm was on the smaller side but didn't really mind it that much.
Helpful and polite staff.. Facilities were very clean and there was a nice communal balcony. A rack to dry your clothes and drinking tea coffee and filter water available on every floor. Definitely recommend and would come again. Secure lockers provided as well and towels!!
Stayed in April 2024
Reviewed: 13 March 2024
Swee
MalaysiaThe air-con doesn't cover all areas in the dorm room, a bit hot.
Good Location Clean Toilet Friendly Staff
Stayed in February 2024
Reviewed: 26 February 2024
Nur
MalaysiaClassic town area. Suitable for foodies
Stayed in February 2024
Reviewed: 22 February 2024
Nur
MalaysiaAircon need to have a regular maintenance. Mine does not cold for the whole night. Big disappointment
Easy access to tourists attractions, friendly staff
Stayed in February 2024
Reviewed: 18 February 2024
Whei
MalaysiaBidet hard to control
Cosy . Bed is comfy . Location is good . Staffs are extraordinary helpful .
Stayed in February 2024
Reviewed: 29 January 2024
Diary
MalaysiaI find it hard to park my car, the space is quite small and always full. Yet i need to pay for the parking ticket. The hotel didn't have a lift, so i got to bring my luggage through the stairs.
The hotel provided water filter and also cafe at the downstairs. It easier for me to have breakfast, lunch or dinner without going out from the hotel. Thank you.
Stayed in January 2024
Reviewed: 21 January 2024
Aizat
MalaysiaNothing
The room was clean..The staff really friendly and the location near the town
Stayed in January 2024
Reviewed: 2 January 2024
Syahriza
MalaysiaThe stairs for elderly parents/young children
Location and facilities are well kept/maintained and convenient
Stayed in December 2023
Reviewed: 2 January 2024
Tze
Malaysialocation is good
Stayed in December 2023
Reviewed: 2 January 2024
Beryl
MalaysiaNA
Very convenient to self check in.
Stayed in January 2024
Reviewed: 1 January 2024
Kah
MalaysiaSink at room instead of both room
Strategic location. Simple and nice
Stayed in December 2023
Reviewed: 7 December 2023
Khazeem
MalaysiaStaircase and parking
Location very close to pasar payang
Stayed in November 2023
Reviewed: 6 December 2023
Mohd
MalaysiaThe stairs
We stayed in a few hotels in Terengganu for a week visit. This is the only hotel that we could sleep soundly, happily without even a single complaint. The room was clean, the facilities were great, just beside 7e, near Pasar Payang. The only thing is the stairs you have to climb up. Other than that, awesome!
Stayed in December 2023
Reviewed: 18 November 2023
Nubli
MalaysiaN/A
Great location in a UNESCO heritage site
Stayed in November 2023
Reviewed: 13 November 2023
Kevint
MalaysiaThe staffs are very friendly & caring
Stayed in November 2023
Reviewed: 8 November 2023
Lee
MalaysiaHotel is close to mosque, can hear the praying sound in the early morning
Water dispenser is provided for free refill drinking water and a hidden cafe is attached to the hotel
Stayed in November 2023
Reviewed: 4 November 2023
Oh
MalaysiaEverything was great. This was my 3rd time to stay in this hotel with my family. Location is very strategic in the middle of Chinatown and a lot of food nearby so no need to worry cannot find things to eat. Also, quite surprise me is the check in system where they have changed it to vending machine. Basically is self service in check-in and check-out and it is quite easy and can done is less than 5 mins. This is my first time to see a hotel do so as i think other hotel still using manpower for check in and out.
Stayed in October 2023
Reviewed: 30 October 2023
Muhd
MalaysiaComfortable bed, nice and clean room. The bathroom is also clean.
Stayed in October 2023
Reviewed: 29 October 2023
Zarin
MalaysiaLess parking
Location
Stayed in October 2023
Reviewed: 29 October 2023
Chai
MalaysiaThe only improvement needed is soundproofing. I can hear people walking and talking in the corridor. This causes me to wake up in the middle of the night.
The staff is friendly, and the hotel has a mature process and service. Everything is easy and quick. The hidden cafe makes travel easier and more comfortable. The cleanliness is also satisfactory.
Stayed in October 2023
Reviewed: 24 October 2023
Eni
MalaysiaThe bed can be clean up better as i am still encounter bed mites running around.
I love the surroundingof the hotel, the kiosk check in was so convenient. Mini bars in the room was so cozy and nice. Overall, love it.
Stayed in October 2023
Reviewed: 7 October 2023
Jie
MalaysiaWashroom smell bad even it looks clean.
Location and design
Stayed in October 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content