No 19, Jalan 4/32, Batu 6 off Jalan Kepong, 52000 Kuala Lumpur, Malaysia
#24 of 484 hotels in Kuala Lumpur
Guests' ChoiceBased on 951 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
8.6
Facilities
9.0
Staff
9.1
Value for money
9.0
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 19 April 2024
Faqiha
MalaysiaWould love it if the hotel can provide more designated parking for the customers for their ease of use
The cleanliness, seamless check in and out, responsive reception and housekeeping. I love everything about suwara hotel. Worth my money
Stayed in April 2024
Reviewed: 1 April 2024
Jovy
PhilippinesGood to stay
We like all
Stayed in March 2024
Reviewed: 1 April 2024
Jovy
PhilippinesAll is good
Nice
Stayed in April 2024
Reviewed: 21 February 2024
Milan
Czech RepublicHotel in perfect place with good staff. Perfect parking.
Stayed in January 2024
Reviewed: 3 February 2024
Bilal
MalaysiaJust that the parking is quite limited and not many options for foodie
Room is spacious, price was very reasonable...easy access...
Stayed in February 2024
Reviewed: 27 January 2024
Maha
MalaysiaNil
Tv neflix,nice environment
Stayed in January 2024
Reviewed: 23 January 2024
Florina
RomaniaVery clean room with everything you need
Stayed in January 2024
Reviewed: 21 January 2024
Riboy
MalaysiaGot damage tiles cover by black tape which danger for kids..
Room space & cleaness
Stayed in January 2024
Reviewed: 18 January 2024
Mrs
MalaysiaParking lot not enough
Clean and spacious room.
Stayed in January 2024
Reviewed: 31 December 2023
Norsuhada
Malaysianothing
location is good but parking unlimited
Stayed in December 2023
Reviewed: 29 December 2023
Jovy
PhilippinesEasy to check in
We like it so much
Stayed in October 2023
Reviewed: 29 December 2023
Jovy
PhilippinesVery comfortable this unit
Have Netflix we like it
Stayed in November 2023
Reviewed: 29 December 2023
Jovy
PhilippinesAll we like it
Very good in easy to check in
Stayed in December 2023
Reviewed: 26 December 2023
Idayu
MalaysiaParking area... Sometimes I need to park a little bit far from the hotel...
Spacious room... For family room...
Stayed in December 2023
Reviewed: 19 November 2023
Bharathi
MalaysiaDifficult to get parking during office hours
5star hotel with 3star price
Stayed in November 2023
Reviewed: 18 November 2023
Larie
MalaysiaThe only drawback is that because the window seat happens to be opposite the 24-hour KK mart convenience store, you can hear the sound of motorcycles at night or even in the middle of the night, which affects your sleep...
The hotel facilities and hygiene are all good, the bathroom is also very clean, the mattress is comfortable, and you can watch Youtube or Netflix TV programs... unlike other cheap hotels where you can only watch TV1... Overall it is worth it
Stayed in November 2023
Reviewed: 15 November 2023
Siti
MalaysiaI have parking problem...not enough parking lot for the customer
Its clean & the room is very cozzy...nice play to stay
Stayed in November 2023
Reviewed: 12 November 2023
Suriana
MalaysiaSuperb hotel clean and nice room I Will come again👍very recommended
Stayed in November 2023
Reviewed: 8 November 2023
Secure
MalaysiaNil
Location
Stayed in November 2023
Reviewed: 23 October 2023
Yulia
RussiaArea A little far from the center and good places.
After a hotel in Vietnam, this one is simply perfect. The staff were so kind and friendly. The room was nice and clean. Netflix is working. There was hot water and the water pressure in the shower was great.
Stayed in October 2023
Reviewed: 21 October 2023
Jovy
MalaysiaAll we like it
All good
Stayed in October 2023
Reviewed: 17 October 2023
Nandani
New ZealandLoved everything
Everything from the moment you walk in until you walk out, everything is perfect. Very nice and clean . Friendly staff. House keeping us up to perfection. Just loved it . No complaints. Highly recommended.
Stayed in October 2023
Reviewed: 5 October 2023
Subatra
MalaysiaRoom very clean ...
Stayed in October 2023
Reviewed: 3 October 2023
Sukor
MalaysiaSo comfort...
Stayed in October 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content