The apartment was not properly clean. Found several cockroaches inside (massive ones), the toilet had a horrible smell. The building swimming pool was good, but the maintenance of the whole building is inexistent. Showers didn't work, corridors were dirty and with damage. Needs lots of work and improvement.

The apartment was well equipped with a big fridge, washing machine and filtered water and some kitchen equipment . Had good Aircon and spacious room with comfortable bed.

Stayed in April 2024

As with every other review - the lifts are incredibly slow and only 2/4 of the lifts were working. The security guards were a little rude and unhelpful - when the door to the 22nd floor wouldnt open at night, the security guard was reluctant to help

Amazing view from the rooftop pool. Good location- easy to get around and a mall is conveniently only a few minutes walk from the hotel. The apartment had air con and a fan in the main living room and bedroom along with a washing machine. I was a bit nervous reading the bad reviews about the deposits not being returned but I paid my deposit in cash and so they have me back my deposit in cash when I checked out without any problems.

Stayed in May 2024

The parking was extremely expensive and somehow the management and their attitude should be improve, as the room air-conditioned is not well functioning, they couldn't provide prompt action to fix this issue.

The room facilities was good!

Stayed in May 2024

View is amazing.

Stayed in February 2024

The hotel is not really a hotel, it is apartments with a front desk situated on the ground floor. I have no complaints about the room, but the set up was confusing and front desk were not very attentive. The pool was shared with all others in the building and there was a strict dress code for women.

The room was comfortable and clean, the rooftop swimming pool had an amazing view. I would stay here again. There is a 7/11 on the ground floor and a laundrette.

Stayed in April 2024

The staff was not that nice

The room and the amenities are very good

Stayed in April 2024

nothing at all.

abit confused on the location at first due to different blocks, but the pic that texted me- guided me along the way untill i reached the reception area.

Stayed in March 2024

Clean

Location

Stayed in April 2024

Not very clean

The locations is very near to Monorel station

Stayed in April 2024

My room no have water for drink but there have a Good experience

Stayed in April 2024

Water heater did not work. The cold water dispenser release hot water instead of cold water. It's not 24/7 check-in/check-out time. The earliest you can check-out is 10 AM something, so it can be very awkward for early leave. While the location is somewhat central, but only accessible by bus/car rather than train (around 30 mins to nearest train station). The deposit is really high, like 300RM and they don't accept debit card (only credit or bank transfer, you also have to wait maximum 7 days for deposit return- this is really inconvenient for foreign tourist). The elevator of block A and B are very questionable, which either slow/slightly broken down or in disrepair (cause it's contractor's elevator rather than guest). The staff also send us to wrong room (in broken, disrepair state) so we waste like half an hour to get back to the right room.

Large room, decent facility for price/value money. Free laundry/dryer provided within the room. The facility is decent enough to cook your own meals. There is 2 convenient stores right below building, also breakfast restaurant across the street. The staff is helpful which somewhat help with various problem this place has. Quite decent for relaxation, last day of your long tourist journey. Certainly a waste if you just want a place to sleep.

Stayed in March 2024

Amazing view 😍 helpful, understanding staff.

Stayed in March 2024

Procedure to check in

Stayed in February 2024

Nothing

The pool and facilities nearest the hotel

Stayed in February 2024

Deposit too expensive Cant provide what customer want or request

Rooftop pool and nice view Affordable price

Stayed in February 2024

The area was kinda iffy! Noisy!

The view was exceptional! Great balcony! Secure place. Close to a mall.

Stayed in February 2024

Lack of guide for the self check in process. The parking is not provided. The water dispenser in the room didn't work.

The location is accessible to food stalls. Close to Quill City Mall. The facilities in the room are provided well (washing machine/dryer/Netflix) with a nice view from the room.

Stayed in January 2024

Swimming pool on renovation. Cant use.

Clean. Good view

Stayed in February 2024

The shower was not exactly hot and cant access to the swimming pool and the parking was so troublesome

The view and also the concept in the unit

Stayed in February 2024

- VERY hard to find the reception area (where they give keys), and the check in process is very slow. It took me an hour (!!!) to find the reception and check in - no communication via booking or via WhatsApp. They also don’t reply to phone calls - usually the staff are nice, but here I didn’t feel welcomed. Actually I felt like they didn’t want any customers there - THE POOL DIDNT WORK and there was no announcement/ warning / discount - very slow lifts, I had to wait for up to 10 min to go up or down Overall, I’d say that when these issues get fixed, that would be a 9, not a 7

Do book this room if you need an apartment to work from + WiFi speed is amazing for work zoom calls + the location is top: a supermarket is 5 min away, a close walk to the city center. The area felt safe + the view is gorgeous + yoga deck under the roof + the room is new and everything inside the room is thoughtfully organized + the gym is with the view and free to use + the room is clean and nice

Stayed in February 2024

Incredibly hard to find, no signs mentioning where to go for check in and the building seems to be brand new and barely finished, still cardboard in the elevators, balconies with raw concrete with foot prints in it and cigarette butts from the workers in the corner. The apartment wasn’t the cleanest, stains on the bedsheets and floor looked unhoovered, in the bathroom the shower looked like it hasn’t been washed in a while. Unpleasant smell coming most probably from the bathroom. Deposit of 300myr that’s not previously mentioned. Pool was closed for maintenance (although they did offer to get access to another one but seemed like a lot of hassle)

Managed to borrow a power adapter form the reception as I forgot mine. Comfortable bed and working tv with Netflix if you just want to relax after travelling.

Stayed in February 2024

THE DEPOSIT IS TOO MUCH, THE PROCESS TO REFUND ALSO TAKES LONGER TIMES,

Stayed in January 2024

- The pool not working was a big minus for me. Could've book a different location if a knew beforehand that the pool is not working. The rooms are in a big flat, so they are not responsible for it, that it is not working, but they could at least advertise it that it is not working. - staff is not well organized. I would give a 3/5 rating on this.

The room I got was dexenty, and well cleaned. Air conditioned, and I had everything I needed, and I got it at a pretty okay discount.

Stayed in February 2024

I recommend reading carefully the bad reviews from here and also from Google. I did not before booking. I booked this place after a long journey of backpacking in different hostels and now wanted something more luxurious. The pool was the reason to choose this place and also it’s the first thing mentioned in the room description. I booked the room about 2 days before arriving. When I arrived, I found out that the pool was under renovation and obviously it had started before I even booked the room, but no mention about that anywhere online or in the booking confirmation. Please believe the reviews about difficult check in. I had booked an early check in at 8am and that was confirmed through WhatsApp (no answer through booking.com). My bus arrived 5 hours early to Kuala Lumpur so around 3am I tried to contact the staff to ask if they’re open, if I could wait in the lobby etc. No one answered so I needed to spend the night at the bus station. When I arrived at 8am, there was no one, I had no instructions how to find the check in desk (I found instructions of some customer from Google). There was self check in possibility but it needed an QR code which I didn’t have. At 8.15 I got a message with the instructions how to find the check in desk and when I arrived, it was closed. I started calling again and at 8.30 a staff member arrived. I still needed to pay the whole 100 RM from early check in, there was no apologies whatsoever and the staff member didn’t really speak English, but I still found her nice. There was big cockroaches on the room, in my room luckily only in the bathroom, but I saw pictures of them on the bed and felt very uncomfortable and unrelaxed waiting for them to show up. No cold water from the clean water machine, it was very hot even it was supposed to be cold. The dishes were a bit dirty.

The room was very beautiful and spacious. Location is nice. I found walking in the city quite difficult (I always walk to anywhere) but taking a Grab from here was cheap and simple (Altough when coming from the bus station with Grab the address is not found with hotels name from the Grab app. You can choose The Colony by Infinitium and it will drop you in front of building B, then you’ll need to enter the empty shopping mall and head to floor 2, where’s the check in). The bed sheets smelled very nice and overall the room felt quite clean. The fridge and laundry washing machine were clean and useful. Shower had very hot water. The staff was friendly (but difficult to reach). Very nice gym and the rooftop area.

Stayed in February 2024