The Colony By Five Senses, Bukit Bintang, 50400 Kuala Lumpur, Malaysia
#1180 of 1,988 Holiday rentals in Kuala Lumpur
Guests' ChoiceBased on 767 apartment reviews
7.3Cleanliness
7.8
Comfort
7.9
Location
8.4
Facilities
7.8
Staff
7.5
Value for money
7.9
Free WiFi
7.8
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End of dialog contentReviewed: 13 August 2023
Nurul
MalaysiaThe tv cant connect to wifi and cannot watch netflix and youtube. Ask the staff to fix it they said connection problem. Should know the problem first before give the guest to stay.
Good view from the pool.
Stayed in August 2023
Reviewed: 5 August 2023
Singh
MalaysiaView from the unit, microwave doesnt works and once i on the stove to cook the electricity went off.
The pool and the statergic location
Stayed in August 2023
Reviewed: 3 August 2023
Supparoek
ThailandIt is really hard to contact the staff there, so make sure you already tell them if you want to check out early !!!
Stayed in August 2023
Reviewed: 24 July 2023
Mardhiana
MalaysiaLove the view from the rooftop.
Stayed in July 2023
Reviewed: 21 July 2023
Ravin
MalaysiaPool
Stayed in July 2023
Reviewed: 19 July 2023
Burhanuddin
MalaysiaThere is no channel on the TV. The shower area is small and water pressure in bathroom near the bedroom is slow.
I like the design and interior of the room. The room is big and complete with all equipment as a house. The location of the residence is near quill city mall and kg baru. The pool is big and the view from rooftop is stunning.
Stayed in July 2023
Reviewed: 17 July 2023
Arina
MalaysiaThe smell at lobby, how we check in since its only 2 girls sitting at the bench waiting to give us the key.
The view is beautiful and easy to reach good eating spot
Stayed in July 2023
Reviewed: 14 July 2023
Ain
Malaysiaairconditioning not working well. luckily studio got ceiling hi speed fan but still not cool as aircond.
new and clean. got unit w/ very nicest view
Stayed in July 2023
Reviewed: 9 July 2023
Dmitry
RussiaWi-Fi almost does not work, no kettle, no refrigerator (e.g. mini), no hangers (in a wardrobe), not very clean - there is dust (e.g. under table, bed). Also socket adapter would be helpful. Shower - water is not warm and strong, its temperature is not adjusted. Pool closed for cleaning without notice. Construction noise.
Swimming pool with a great view. Though some staff asking strange confusing questions about my clothes (swimming shorts).
Stayed in May 2023
Reviewed: 8 July 2023
Af
MalaysiaIt would be the best to tell users the deposit is RM300 before booking. If you pay cash, you'll get ur cash back after check out. If you tranfer, then expect up to 7 days to get back the deposits. Hope this helps! Plus just hoping there would be scissors in the room. Others were great so far 👍🏻
I got superior room. It's great! I like the swimming pool and the rest area. Very chilling. The room, towel, kitchen utensils and toiletries are best at its state.
Stayed in June 2023
Reviewed: 23 June 2023
Anne
MalaysiaWe can't find the hair dryer and request for it a few times but till we check it out, we haven't had it 😔
Like the strategic location, near the Mall and convenient public transportation, nice view of the pool n deck roof top
Stayed in June 2023
Reviewed: 5 June 2023
Fariq
MalaysiaWe are quite happy to stay 1 night here with satisfying facilities. especially swimming pools that can make children happy.
Stayed in June 2023
Reviewed: 4 June 2023
Azinan
MalaysiaNice interior and walking distance to a mall and stalls.
Stayed in June 2023
Reviewed: 24 May 2023
Aniya
KazakhstanThe water pressure in the bedroom upstairs was really bad. Couldn't even wash my hands with it. Nothing was done to deal with the issue despite my request. On top of that the AC there wasn't working properly and couldn't cool the small room, whilst the AC in the common area could cool the big space in a very short time. Wifi wasn't working the first night, I couldn't find the router and none was replying on WhatsApp. They only fixed it when coming to collect the deposit the next day.
The apartment itself was good. There was everything for a comfortable stay including a comfy bed, cozy sofa, big TV, kitchen utensils, water dispenser. The staff helped me with an upgrade and instructions for check in were super clear. The place was clean, no complaints about security as well. The location is in the city center with a mall right across the street.
Stayed in May 2023
Reviewed: 24 May 2023
Ishak
SingaporeNoone around to receive us for check-in - had to wait very long. No/ very slow response on WhatsApp handphone number given by Booking.com. No building name can be seen. Lousy TV programmes. No hair dryer, even after request. 2 out of 4 lifts being repaired. Very slow lifts. There should be a separate lift for service personnel. Balcony was dirty. Floor was not properly cleaned/ mopped. There was a cockroach in the room. Studio Suite had a glass sliding door (part of 'wardrobe') as a headboard - very dangerous. No hangers were provided, even after request. No water supply (bad pipe leakage) in kitchen sink. There was a wall light on the wall right next to the bed, which was placed against the wall. We were moved from A13-11B to A29-07B only just before 8pm. I have several photos/ video to share but am somehow unable to access/ upload them from this app, fyi.
Location Near shops Rooftop infinity pool
Stayed in May 2023
Reviewed: 26 April 2023
Suchada
AustraliaDrainage smell i commonly found in a new building that not fully occupied, sewage smell will rise up to the room. I had to open all windows to get rid off smell for a while right after arrival every time.
Infinity pool with twin tower view and staff’s help, they keep my luggages in their storeroom for my night flight.
Stayed in April 2023
Reviewed: 29 March 2023
Paweł
PolandIt wasn't the cleanest place, that for sure. There were spiders nets, some hairs in the bed and the towels - I hope it was changed. Bathroom also could use some cleaning. Also, I don't get any information how to get to the apartment, there was zero contact thru booking/WhatsApp. I must called them, but when I did, things got smooth.
Great location, even better rooftop pool - two best things about this place. Apartment itself was also good, with great aircon, bed, bathroom and balcony with view. Good price/quality ratio also.
Stayed in March 2023
Reviewed: 14 March 2023
Khalid
Malaysiaquite far from spot location such petronas twin tower if u want to walk, u must to take taxi or grap.
amazing view, we can enjoy panoramic KLCC (twin tower, kl tower and Merdeka PNB) from rooftop swiming pool at level 35. Quill City Mall infront of this property and easy to shop or dine anytimes.
Stayed in March 2023
Reviewed: 20 February 2023
Raouf
AlgeriaI liked the staff they're friendly
Stayed in February 2023
Reviewed: 31 December 2022
Fe
GermanyRoom was not so clean, description of the location weak (hard to find the entrance)
Pool with best view 24h open, nice gym, rooms with balcony, easy check in and check out, easy to get there by metro
Stayed in December 2022
Reviewed: 7 November 2022
Hashim
MalaysiaIts very hard to get my deposit back... And at last just burn like that because wasting our time dealing with then almost 3hrs
Everything except the agent that Im dealing with
Stayed in November 2022
Reviewed: 31 October 2022
Nurul
Malaysianothing
spacious
Stayed in September 2022
Reviewed: 12 October 2022
Rache
MalaysiaDeposit was not refunded till 9 days later.
Excellent views from the swimming pool level
Stayed in October 2022
Reviewed: 2 October 2022
Hani
MalaysiaThe smell, the safety, the check in & the check out process.. and the delay response time..
The location
Stayed in September 2022
Reviewed: 11 September 2022
Afiq
Malaysia1 of the bathroom lamp is not workin, and toilet bowl seat is broke.
the pool was very nice, you can see klcc & kl tower which soon the merdeka tower
Stayed in September 2022
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