Lot 36 & 38 Jalan Pantai,, 88000 Kota Kinabalu, Malaysia
#8 of 28 B&Bs and Inns in Kota Kinabalu
Guests' ChoiceBased on 873 hotel reviews
8.3Cleanliness
8.6
Comfort
8.5
Location
9.1
Facilities
8.4
Staff
9.0
Value for money
8.6
Free WiFi
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 18 May 2024
Casey
Malaysia- Bathroom curtain is not clean, no separation between shower and toilet so it is always wet. There are weird finishing on the floor - Located on the busy street so you can hear the noise if you are a light sleeper
Great location with proximity to eateries
Stayed in May 2024
Reviewed: 17 May 2024
Yeekuen
MalaysiaThe bed shall be upgraded
Friendly staff, good location in town
Stayed in May 2024
Reviewed: 16 May 2024
Nik
MalaysiaNo parking
Location
Stayed in May 2024
Reviewed: 13 May 2024
Lilis
MalaysiaTV does not function, aka no signal, and the room space is too small for prayer
Overall ok
Stayed in May 2024
Reviewed: 12 May 2024
Qiang
ChinaThe room is dirty, and no one cleaned when I was staying
The location is perfect
Stayed in May 2024
Reviewed: 7 May 2024
Wong
MalaysiaRoom a bit small.
Perfect location and very conventional .The staff is very freindly and polite.
Stayed in May 2024
Reviewed: 4 May 2024
Yu
SingaporeNo breakfast option for this hotel, however you can easily get it outside the hotel.
great place and strategic place to stay
Stayed in May 2024
Reviewed: 4 May 2024
Alfie
United KingdomRooms were very small
Staff were lovely! Perfect location
Stayed in May 2024
Reviewed: 1 May 2024
T
MalaysiaSeparation of shower and wash basin/ toilet is by a plastic curtain that hangs about 3 feet off the ground and so expect water to splash all over the bathroom. Water pressure is good.
Good value for money. Location is good. You can find lots of eateries, banks and malls within 300m radius. Amenties in the room are adequate and level of cleanliness is acceptable. My room has usb port.
Stayed in April 2024
Reviewed: 30 April 2024
Aswin
IndiaNothing to dislike. Just a suggestion.. Could have a safe locker in the room.
Location of the property AC flow Maintainence Staff
Stayed in April 2024
Reviewed: 29 April 2024
Ng
MalaysiaIn the future, I might upgrade to the mid-sized accommodation. The mini bar does not work. Since the window was sealed, no fresh air could enter the room.
An excellent place to eat. I had a room that was silent.
Stayed in April 2024
Reviewed: 20 April 2024
Jonathan
Malaysiajust maybe hotel would get some reserve parking spot for hotel guest, and open window
strategic location
Stayed in April 2024
Reviewed: 12 April 2024
Kae
MalaysiaThe floor has quiet. Abit of sand and I booked for Felix king bed but come with combination of two single bed…
Front desk is friendly and polite
Stayed in April 2024
Reviewed: 9 April 2024
Lillian
MalaysiaNice and quiet place.
Stayed in April 2024
Reviewed: 7 April 2024
Majallah
Brunei DarussalamBeautiful design Phone charging port next to bed Cozy Clean I love the toilet mirror. It has lighting so its easy for me to apply my makeup. Comfortable bed and pillow.
Stayed in April 2024
Reviewed: 3 April 2024
Choon
AustraliaThe shower room is too wet and the curtains are not flexible enough to allow more natural light to get in. I hope the hotel management will get these problems resolved asap.
The location and the overall service are very good.
Stayed in March 2024
Reviewed: 2 April 2024
Chian
MalaysiaA bit noisy during early morning (6am). Maybe due to my room is located at 1st floor, but overall still good.
The location is good. Near to a lot of food options.
Stayed in April 2024
Reviewed: 1 April 2024
Adeline
MalaysiaI think the room is quite underwhelming for the price, considering KK has lots of cheap hotels. The room is rather small and the lighting is quite bad.
The location is not bad and the staff is very friendly
Stayed in March 2024
Reviewed: 25 March 2024
Andrew
Denmarklike many places in Malaysia, taking a shower ends up with water all over the floor of the bathroom. fridge did not appear to get cold, but they might have fixed it
room was comfortable and clean, aircon worked fine, easy to get to the night market and ferry terminal, they have a water cooler
Stayed in March 2024
Reviewed: 19 March 2024
Karacs
United KingdomSuper clean and more up-to-date than most in Sabah, the hotel was very cheap.
Stayed in March 2024
Reviewed: 11 March 2024
Chok
MalaysiaRequires more detailed housekeeping, especially the toilet seat which was still watery and yellow upon entering the room. Also, it seems like the floor was stained with water. Not sure if whether that was the style or it was just dirty. Hope the hotel management can look into it. My room number for the stay is 302
Whole design concept of the hotel, both exterior and interior. Especially appreciate the complementary coffee pods provided at the lobby. A huge thumbs up for that.
Stayed in March 2024
Reviewed: 9 March 2024
Diego
United StatesVery comfortable despite the room being a little small.
Stayed in March 2024
Reviewed: 8 March 2024
Janet
PhilippinesI only stayed for a few hours to sleep between arriving and leaving. The staff member on duty in the morning made a call for me to sort my taxi, it was very helpful.
Stayed in February 2024
Reviewed: 4 March 2024
Bob
Malaysianothing much to complain about for the price we paid, but if there was anything to nitpick, we can only say the rooms were a little small, but still adequate. The hotel cleverly has a long shelf just behind the door which is perfect for the small luggage. in the end even though the room was small, the right layout helped prevent the room from feeling small.
great location right in the heart of town. rooms were clean and comfortable. they provided coffee and tea for a budget hotel which is unexpected. having a water cooler at the lobby was a nice touch as it was very hot during our stay. So to have ice cold water to cool you down was a plus.
Stayed in February 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content