No 6, Jalan Stesen Sentral 2, KL Sentral Train Station, 50470 Kuala Lumpur, Malaysia
#12 of 484 hotels in Kuala Lumpur
Guests' ChoiceBased on 447 hotel reviews
8.9Cleanliness
9.4
Comfort
9.5
Location
8.8
Facilities
9.1
Staff
9.3
Value for money
8.6
Free WiFi
8.8
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End of dialog contentReviewed: 14 April 2024
Ameena
MalaysiaBreakfast was very good, i love how the food arrangements
Stayed in April 2024
Reviewed: 18 March 2024
Shivan
IndonesiaEnjoyed the stay at this luxurious establishment. Bed was comfy. Breakfast was delicious.
Stayed in December 2023
Reviewed: 6 March 2024
Amirul
MalaysiaIt's been late to call your front office before check in
It's really good and easy to access
Stayed in February 2024
Reviewed: 1 March 2024
Churn
Thailand1. check in is a tad slow. Maybe it's the sitting check in style which slows down the process. 2. location is not really fantastic to nice malls
Everything else is really good
Stayed in February 2024
Reviewed: 25 February 2024
Adrià
SpainBest hotel I've been in. Great place and very nice staff
Stayed in February 2024
Reviewed: 20 February 2024
Hairil
MalaysiaNo outside deco allow for surprising my partner
Near mrt station
Stayed in January 2024
Reviewed: 10 February 2024
Leila
MalaysiaThe grey color everywhere
Fancy furniture
Stayed in February 2024
Reviewed: 11 January 2024
Ismateh87
Malaysianothing
everything
Stayed in December 2023
Reviewed: 3 January 2024
Hasyimuddin
SingaporeI didn't quite like breakfast...I think the food wise was not really fantastic considering it's a high class hotel. They could have improved the cooking. The breakfast sausage was dry. The nasi lemak rice could have been more lemak taste and fragrant.
I like the personal butler service and complimentary drinks that you can order. The staff there are all very friendly and service oriented. The valet parking was also very good. Overall I'm impressed with the quality of service and I will definitely come back again.
Stayed in January 2024
Reviewed: 2 January 2024
Nur
MalaysiaNot much to do within vicinity and nearby. Pool. Too bare.
The suite was beautiful, luxurious, and comfortable. Added bonus is the massage room and bed. Breakfast was delicious. This hotel is good if you plan to stay in and rest.
Stayed in January 2024
Reviewed: 1 January 2024
June
SingaporeNil
Location & staff
Stayed in January 2024
Reviewed: 26 December 2023
Nur
MalaysiaThe room and great butler service compensated for whatever was lacking.
What’s not to like about St Regis. The room is very cosy and breakfast spread is consistently delicious.
Stayed in December 2023
Reviewed: 18 December 2023
Balilah
MalaysiaToo strict on check in time
Awesome
Stayed in November 2023
Reviewed: 5 December 2023
Rashid
SingaporeLocation.
Service and amenities.
Stayed in November 2023
Reviewed: 2 December 2023
Ida
United Arab EmiratesThere is no lounge to go for a late night drink. We were hoping to sit, relax and listen to some music since the hotel is quite far from everything. Not a deal breaker but would be a huge plus.
The room was huge. We had 2 queen beds, a small living area and still it was spacious enough for an extra single bed without being cramped. The extra bed was super comfortable and worth the prize. It came with an extra breakfast. The free flow coffee (all kinds) and tea was a plus for the guys that were having a football night. Complimentary pressing was also a plus. They took some time pressing my dress and send me a dessert plater with an appology card for the delay. It was not necessary but that was very sweet of them. Breakfast was a joy. Nice spread of food from Asian to Continental. St Regis breakfast all over the world, never disappoint! Special shout out for one of the waiters Daniel (I think that was his name. A gentleman from Kelantan) that was so kind, attentive and pro active. Staff like him puts a hotel on another level than the others. Keep it up!
Stayed in November 2023
Reviewed: 2 December 2023
Karen
SingaporePricey with no breakfast. The location is not near to eateries. Overall service is good.
Stayed in November 2023
Reviewed: 30 November 2023
Yu-min
Taiwancoffee supplied a bit slow.
Stayed in November 2023
Reviewed: 18 November 2023
Gavin
AustraliaNot easy to access places if you want to walk anywhere.
The staff were super friendly and helpful, it was clean and tidy with the signature scent was a nice touch.
Stayed in November 2023
Reviewed: 1 November 2023
Charmain
MalaysiaNothing
Everything!
Stayed in October 2023
Reviewed: 19 October 2023
Naveen
MalaysiaBreakfast need more variety for the room rates charged. The rooms should have the option of creamer rather than having fresh milk. Staff at the breakfast area needs more training in courtesy when dealing with tourists who cannot speak better English or the local language.
Even though the breakfast variety was limited, it was delicious. Room service and staff was real nice.
Stayed in October 2023
Reviewed: 14 October 2023
Kah
Malaysiacheck in a bit slow
room
Stayed in August 2023
Reviewed: 14 October 2023
Anne
MalaysiaThe check in into the room was delayed due to miscommunication .
The room was lovely and clean. The roomservice was good Breakfast was good just a bit crowded
Stayed in September 2023
Reviewed: 6 October 2023
Hazmi
MalaysiaDidn't know whether the coffee or tea in the room was complimentary or was it chargeable.
The bedroom was spacious. Renowned butler services
Stayed in September 2023
Reviewed: 1 October 2023
Sebastian
SingaporeNo safe box
Their concierge was great. I had issue with my bow tie and they fixed it for me without issue for me to attend my event that I was here for. Kudo to Jay.
Stayed in September 2023
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