Jalan Pantai 3, Dessaru Coast, 81930 Desaru, Malaysia
#2 of 14 hotels in Desaru
Guests' ChoiceBased on 2207 hotel reviews
8.7Cleanliness
9.1
Comfort
9.2
Location
8.9
Facilities
8.8
Staff
9.3
Value for money
8.3
Free WiFi
8.6
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End of dialog contentReviewed: 28 April 2024
Ryff
SingaporeThe wooden chair in the room broke (wood was corroded) and the duty manager was supposed to get in touch with us but no one did.
We love that the beach is nearby.We love the vibes of the area.We love the breakfast.And we especially love,the huge bathtub!
Stayed in April 2024
Reviewed: 27 April 2024
Jasper
Singapore- Renovation all over the place making it difficult to move around. - free transport to the terminal is not equipped to handle the crowd for the day
Beautiful and large room
Stayed in March 2024
Reviewed: 26 April 2024
Guat
MalaysiaStaff were all helpful and friendly. Beach is well maintained and clean.
Stayed in April 2024
Reviewed: 26 April 2024
Chee
MalaysiaNothing
Friendly and warm welcoming by staffs Lots of facilities for guests, nice pool and beach view Room is large and comfortable Varieties of breakfast menu to choose from
Stayed in April 2024
Reviewed: 25 April 2024
Jayalina
MalaysiaNothing. Maybe the pillows were a bit too soft for my liking.
STAFFS !!! customer service was top notch. From start to finish everyone was just so warm and welcoming. Shout out to Ms Hajar and Mr Adam for being incredibly kind and just fun to talk to ❤️ Breakfast was also so delicious and everyone was so attentive. The beach was clean and well maintained. Keep up the good work Westin team !!
Stayed in April 2024
Reviewed: 22 April 2024
Praveen
SingaporeNA
Excellent stay and lovely atmosphere
Stayed in April 2024
Reviewed: 21 April 2024
Asraf
MalaysiaMost facilities were closed for renovations
Stayed in April 2024
Reviewed: 18 April 2024
Prashanth
SingaporeNone. Everything about our stay was flawless. Thank you for making our stay truly memorable.
Incredible breakfast experience! The hotel's breakfast service exceeded all expectations. From the extensive variety of dishes to the impeccable presentation and attentive staff, every aspect was top-notch. A definite highlight of our stay!
Stayed in April 2024
Reviewed: 17 April 2024
Catherine
SingaporeJust a little suggestion. We couldn't find the little water tap to wash our feet after walking at the beach. Later we found where the tap is, it's too tiny to be noticed. Perhaps can put a "little signboard" to tell people Here's the tap to wash your feet! :)
Breakfast is great! delicious and with lots of variety.
Stayed in April 2024
Reviewed: 16 April 2024
Fatin
MalaysiaEverything! Staffs were friendly & attentive. Bedroom was clean & nice. View was superb. Food were great.
Stayed in April 2024
Reviewed: 13 April 2024
Peng
SingaporeHousekeeping service, nice room service meals, beach location, friendly staff
Stayed in April 2024
Reviewed: 11 April 2024
Kelvin
SingaporeBuffet dinner at Seasonal Taste could have been better. Prego restaurant has certain timing that they are available for dinner seating, so we were kind of rejected.
Amazing breakfast spread. Good experience. Good service.
Stayed in April 2024
Reviewed: 8 April 2024
Suon
MalaysiaI was stuck at the lift to the carpark for awhile. I press B from the 2nd floor but the lift felt like it moved but brought me back to lvl 2 instead
I like the service and friendliness of the staff
Stayed in April 2024
Reviewed: 7 April 2024
Joanna
SingaporeSome common areas need more upkeep
Fantastic staff, prompt communication, clean, quality food at the breakfast buffet
Stayed in March 2024
Reviewed: 7 April 2024
Svetlana
SingaporeI didn’t like matters, too soft. A bit crowded on a weekend, pool is small to accommodate that number of people
Clean, nice personal, good food, kids club
Stayed in April 2024
Reviewed: 6 April 2024
Ngee
MalaysiaPrice is a bit high
Everything is nice
Stayed in April 2024
Reviewed: 31 March 2024
Seau
MalaysiaThere was this musty/mouldy smell in the room that won't go away. Just spoils the whole vibe.
Beach front, comfortable, close to the water park, friendly and helpful staffs, spa was fantastic!
Stayed in March 2024
Reviewed: 29 March 2024
Lam
MalaysiaHelpful and friendly staffs
Beach is clean
Stayed in March 2024
Reviewed: 28 March 2024
Jean
MalaysiaPool too small and full of kids. Preferably to split out kids and adults pool so adults can enjoy the swim in a bigger space pool.
i requested seaview and the staff was really good and proactively upgraded my room to sea-view. However, there was still some views was blocked due to the untrimmed trees. Hope that can be properly groom so i could view full sea scenery on my next visit. And i do love the continental breakfast.
Stayed in March 2024
Reviewed: 27 March 2024
Kenneth
Malaysiafacilities under renovation limited activities breakfast
The staff are very kind and helpful. very clean environment and facilities nice beach and swimming pool shutter bus service
Stayed in February 2024
Reviewed: 26 March 2024
Mohamad
MalaysiaIts under renovation. But its okey cause the hotel have inform us earlier
Got a private beach
Stayed in March 2024
Reviewed: 26 March 2024
S
SingaporeVery crowded during our stay. (Mainly around the F&B outlets.) One master switch for lighting. Better if the bathroom lights can be switched on when the master switch is off. More energy saving.
Staff. Staff. Staff. Beach and sunrise view Greenery and garden Gym, Spa facilities Comfy bed Everything is Excellent!
Stayed in March 2024
Reviewed: 26 March 2024
Joel
SingaporeHard to get around without car
Service Food Beach
Stayed in March 2024
Reviewed: 25 March 2024
Ayu
Malaysiaall good for me❤️
i love the interior room..super comfy & classy
Stayed in February 2024
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