Jalan Putra Square 6, Putra Square, 25200 Kuantan, Malaysia
#12 of 76 hotels in Kuantan
Guests' ChoiceBased on 3028 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
9.0
Facilities
8.4
Staff
8.6
Value for money
8.0
Free WiFi
7.6
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End of dialog contentReviewed: 10 May 2024
Ruyhana
MalaysiaThe room lighting
i like all...the most important peace of mind 🥰
Stayed in May 2024
Reviewed: 7 May 2024
Zamran
MalaysiaStaff not friendly
Nothing
Stayed in April 2024
Reviewed: 7 May 2024
Tengku
Malaysialampu meja rosak , peti ais tak leh tutup ..
Parking , room
Stayed in May 2024
Reviewed: 5 May 2024
Traveller
MalaysiaNetflix couldn't be used since we were told that they were in the process of installing the servis, hence we were left with local channels; no coffee machine in the room despite stated in the room description in booking.com; no coffee machine during breakfast which was quite weird for a 5-star hotel; breakfast was quite good but not many options; we only received one small bottle of shower gel and shampoo;
The room, cleanliness, easy parking, location, no charge for parking but need to validate your TnG card at the counter.
Stayed in May 2024
Reviewed: 29 April 2024
Abdul
MalaysiaThe smart TV was recently installed but the TV has no wi-fi connection yet. Therefore, we were unable to access Netflix, YouTube etc. The existing channels were very few and basic.
The location is perfect. The room is quite spacious and the breakfast selection is very good.
Stayed in April 2024
Reviewed: 25 April 2024
Mohd
Malaysiabreakfast food is average. Front desk staff are not friendly
location at Central.
Stayed in April 2024
Reviewed: 21 April 2024
Suzila
MalaysiaThis was our second time staying here. Love the fact that it's in the middle of the town and opposite a mall. Very convenient for last-minute shopping for my daughter who was returning to IIUM campus. Friendly staff at the counter, lobby & restaurant. Loved the breakfast spread Alhamdulillah.
Stayed in April 2024
Reviewed: 11 April 2024
Aqila
MalaysiaCleanliness wasn’t up to par. Toilet bowl had urine stains on it.
Location
Stayed in April 2024
Reviewed: 11 April 2024
Aireen
MalaysiaThe surroundings, decoration, foods
Stayed in April 2024
Reviewed: 9 April 2024
Zulkifli
MalaysiaThe lighting in the room is quite dim
It is located very close to the shopping mall
Stayed in April 2024
Reviewed: 28 March 2024
Jun
AustraliaThere is no hot water station, not so convenient in this sense.
Breakfast includes a variety of foods! One of the best we've tried. The room is new. The hotel is close to the mall!
Stayed in March 2024
Reviewed: 22 March 2024
Asmizam
MalaysiaIt could be better if more food during the sahur. Need to check water pressure and hot water system in the room, sometime hot some time cold.
Clean Room, Good Sahur and Location near to East Coast Mall.
Stayed in January 2024
Reviewed: 21 March 2024
Syed
MalaysiaComfort not properly vacuum cleaned.
Location, spacious room, nice bathroom, comfortable bed.
Stayed in March 2024
Reviewed: 12 March 2024
Han
MalaysiaNothing
Location
Stayed in January 2024
Reviewed: 8 March 2024
Diana
MalaysiaThe lift is VERY slow! Since I came during the weekends, there are so many people and the lift took almost 12 minutes to arrive. I saw people still Q to check in at 8 pm. During breakfast at 845am, almost 30 people Q outside the hall to enter for breakfast. We didn't have our breakfast that day.
The room is spacious, the bed is comfy, and it is clean. The buffet spread is good with many choices. Great location near the ECM mall. The staff is friendly.
Stayed in March 2024
Reviewed: 6 March 2024
Nor
MalaysiaNeed to paid deposit for two room !!
Huge space for each room
Stayed in March 2024
Reviewed: 2 March 2024
Sharifudin
MalaysiaMarvelous breakfast spread especially the mee curry...thanks to the chef
Stayed in February 2024
Reviewed: 25 February 2024
Sashasn
New ZealandThe lighting in the room was very dim and the carpet wasnt very clean. The bathroom was clean though. The fitness centre has barely any equipment or weights, bit disappointing.
Overall good hotel but wouldnt consider it 5 star, more like a 4 star. Good location and facilities.
Stayed in February 2024
Reviewed: 23 February 2024
Themelselvam
MalaysiaNA
All Good and within my expectations. Only comments: One of the room doorbell and the phone was not functioning. Please have frequent check on this for customer convenience. Other then that all good.
Stayed in February 2024
Reviewed: 19 February 2024
Boon
SingaporeAlthough the breakfast buffet had a good variety, but there was stale (french toast was sour) and cold food (roti cani was hard like cardboard), and flies could be seen around the cut fruit.
Very responsive in service and accommodation was worth the price.
Stayed in February 2024
Reviewed: 15 February 2024
Nazatul
MalaysiaCame for buffet breakfast at 9, most food were finished and not replenished
Stayed in February 2024
Reviewed: 15 February 2024
Rihaab
MalaysiaSwimming pool was small for the size of the hotel
Location was strategic
Stayed in February 2024
Reviewed: 26 January 2024
Kassim
MalaysiaRoom Furniture may not be up to the published rate compared to other stayed hotels but acceptable.
In town city centre
Stayed in January 2024
Reviewed: 25 January 2024
Winter
MalaysiaCan have some improvement in the parking area.
Overall are okay. Breakfast have variety of foods.
Stayed in December 2023
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