Jalan Ahmad Nor, 11600 Jelutong, Malaysia
#10 of 69 hotels in Jelutong
Guests' ChoiceBased on 63 hotel reviews
8.6Cleanliness
9.1
Comfort
9.0
Location
8.6
Facilities
8.7
Staff
9.0
Value for money
8.8
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 3 June 2024
Syarifah
MalaysiaThe lift is so bad.. we have to wait arround 30 minutes each time we wanna go out
The unit was good.. Clean comfortable for my family
Stayed in June 2024
Reviewed: 1 June 2024
Ruqhaiyah
MalaysiaNone
Nice house..clean..spacious.. responsive host.. good facilities
Stayed in April 2024
Reviewed: 30 April 2024
Marzuqi
Malaysia1. Shower drain late to suck up and caused flood in the bathroom. 2. U need to go down to lobby to throw all your rubbish.
Everything i like except 2 things below
Stayed in April 2024
Reviewed: 28 April 2024
Aiman
MalaysiaThe sound of construction meddling during the day which was fine for me but not for kids to sleep. There was a party at night and you can hear the music banging even up above.
Check-in & check-out was exceptional as instructions provided were clear and all the guards were very helpful and friendly even though they're foreigners. The rooms were very cozy with superb bed that will make your sleep satisfied after a long day AC in each room also living room which were functional until we had to use the fan since its too cool. Amenities were provided that makes you feel at home. Parking is reachable for those who a true Malaysian Driver.
Stayed in April 2024
Reviewed: 19 April 2024
Edura
MalaysiaStrategic location..very convenient to go to the city
New building
Stayed in April 2024
Reviewed: 25 March 2024
Varsha
MalaysiaMore storage places like a table or wide shelf/shelves in the rooms.
Check-in & check-out was a breeze as the instructions provided were clear. Also, the guards were very helpful. The rooms were cozy. Beds - super comfortable. AC units in each room and living room. Cozy and clean apartment.
Stayed in March 2024
Reviewed: 2 March 2024
Zmz
MalaysiaThe instructions to check in n out were given in details👍, but was a bit complicated for first timer like us😅 Plus the elevators, we had to wait way too long.
The rooms were clean, well designed and comfy. We enjoyed our stay here, the view, the facilities and all. If we come to penang in future, for sure we'll look forward to come here again.
Stayed in March 2024
Reviewed: 28 February 2024
Rosmaini
MalaysiaCleannes house
Verry like
Stayed in February 2024
Reviewed: 23 February 2024
Michael
MalaysiaThe lift !!! Waited almost 20 minutes just for a trip up or down … tis is the part the building management have to IMPROVE !
Almost everything
Stayed in February 2024
Reviewed: 20 February 2024
Kannan
MalaysiaSome renovation at next apartments but no noise , just the walkway was dusty
New and big rooms , 4 Queen beds !!
Stayed in January 2024
Reviewed: 19 February 2024
John
MalaysiaParking need turn up to 6 floor
Best view
Stayed in February 2024
Reviewed: 19 February 2024
Chin
MalaysiaNew apartment, general facilities at Level 11 is not well maintained, cleanliness of the building is not up to expectation. Lift waiting area at car park is directly facing car lane and with no barricade, posing danger to users who might accidentally slip and fall onto the road.
New apartment, easily accessible to town and bridge. Apartment is equipped with light kitchen and washing machine. Beds are clean and comfortable. Excellent sky view at Level 42. Beautiful sunrise overseeing Penang Bridge at Level 11 infinite pool & jacuzzi area. Double floor gym looks good though we have no time to use it this time.
Stayed in February 2024
Reviewed: 11 February 2024
Azmi
MalaysiaThe apartment is quite noisy from outside noise. The windows is not insulated ie there is no rubber seal in between the window sills. The building is quite empty with on-going jobs that make the outside quite dusty.
Location, easy access, very good apartment, clean and very good facilities.
Stayed in January 2024
Reviewed: 10 February 2024
Loges
SingaporeNone
Worth the money. Unexpected satisfaction. Will sure book again for next Penang plan
Stayed in February 2024
Reviewed: 9 February 2024
Nor
MalaysiaVery nice & comfy
Stayed in February 2024
Reviewed: 9 February 2024
Noor
MalaysiaVerry high. Level 35
Room and bed very comfort
Stayed in February 2024
Reviewed: 4 February 2024
Izzat
Malaysia1. None.
1. Smooth check-in and check-out process 2. Nearby food places 3. Clean 4. Comfortable bed 5. Water filter is provided
Stayed in February 2024
Reviewed: 1 February 2024
Arlin
IndonesiaNew, clean, Very good firm bed 👍
Stayed in January 2024
Reviewed: 10 January 2024
Chee
MalaysiaHigh car park is at 6th floor. Check in / out need to walk pass a shaky temporary scaffolding bridge.
Entire apartment is clean and new with good facilities within.
Stayed in January 2024
Reviewed: 9 January 2024
Muhammad
MalaysiaAll good
Stayed in January 2024
Reviewed: 3 January 2024
Nurul
MalaysiaThe view.
Stayed in December 2023
Reviewed: 3 January 2024
Idjarmizuan
MalaysiaParking is a hassle as you neec to drive up in circles to your designated parking floor. Ours is on the 7th floor. As this building is new, you'll notice many contractors doing renovation works that it wont give you much of a "holiday feel".
The location is perfect. The unit is very clean. Comfortable beds with 5 star hotel quality clean bedsheets and towels. Good quality shower place with nice smelling shower gel and shampoo. Kitchen accessories are complete (knives, forks, spoons), good quality water filter machine, clean refrigerator and washing machine. Great set of LED Smart TV. Would be best if the owner can include a steam iron on top of the given garment steamer (which did a great job anyway) and a teapot on top of the mugs and bowls and plates.
Stayed in December 2023
Reviewed: 22 December 2023
Hooi
Malaysiathe premise facility is very good, it hav whatever the hotel hav
Stayed in December 2023
Reviewed: 20 December 2023
Kaixin
MalaysiaThe pillow too soft uncomfortable to sleep on
The facilities cleanliness
Stayed in December 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content