Jalan Machang Bubok 2, 14000 Bukit Mertajam, Malaysia
#7 of 18 hotels in Bukit Mertajam
Guests' ChoiceBased on 91 hotel reviews
7.7Cleanliness
8.2
Comfort
8.0
Location
7.5
Facilities
8.0
Staff
7.8
Value for money
7.2
Free WiFi
8.5
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End of dialog contentReviewed: 29 May 2024
Ahmad
Malaysiacarpet a bit dirty, this maybe due to the hotel is considee old hotel.but I think its about time to change the carpet
overall hotel
Stayed in May 2024
Reviewed: 29 April 2024
Goms2811
MalaysiaNothing
The location was near to my meeting venue. Free parking. There was restraurant in the hotel itself. Good food.
Stayed in February 2024
Reviewed: 10 January 2024
Vicki
Australialack of communication when wanting to go for breakfast we walk in and then walked out
the bed and pillows
Stayed in January 2024
Reviewed: 9 December 2023
Jacky
MalaysiaNo Breakfast Including for 5 Star Hotel , Not Male Sense with the pricing
Surrounding Quiet
Stayed in December 2023
Reviewed: 19 October 2023
Ho
MalaysiaI noticed the singing audio from the lounge is still can be heard from hotel room even at 12am. Maybe hotel can improve this.
Stayed in September 2023
Reviewed: 3 October 2023
Christopher
Malaysialumps of dusts on the lights and certain area and not so friendly/welcoming staffs. the area is also situated in a very remote area (nearby villages), road access is extremely difficult and challenging to get back to/from the property due to no traffic lights, small road and low street lights
Spa in the property itself hence privacy spa is available.
Stayed in September 2023
Reviewed: 28 August 2023
Jolene
MalaysiaSome band or pianist for nice music.
The breakfast was good. Quiet place.
Stayed in July 2023
Reviewed: 23 July 2023
Sasindran
MalaysiaBathroom pipe leaking
The room
Stayed in June 2023
Reviewed: 6 June 2023
Ariff
MalaysiaA media provider is not enough cause we want to have an astro channel but unfortunately cannot use only fixed movies and in chinese wording, it is a little hard to understand but it's okay to improve more.
Very good among hotels nearby. Very good value for the money. I was used to the bride & groom preparation for the wedding ceremony, very suitable and conducive. Feeling proud of having this hotel nearby.
Stayed in June 2023
Reviewed: 19 March 2023
Ng
MalaysiaThe sound proof of the wall could be improved as the sound from outside was quite noticeable.
Stayed in March 2023
Reviewed: 19 March 2023
Pei
Malaysiaa bit noise at lobby
new and clean
Stayed in January 2023
Reviewed: 14 February 2023
I
Malaysiano breakfast , no coffee house for cup of coffee
state of the art
Stayed in February 2023
Reviewed: 18 July 2022
Jessie
MalaysiaHigh price for compare to other hotels here
Stayed in July 2022
Reviewed: 8 June 2022
Joyce1029
MalaysiaHotel staff didn't take notice of special request that i have made,literally feel disappointed.
Comfy bed Variety OF TV program
Stayed in June 2022
Reviewed: 20 May 2022
Jenaniy
MalaysiaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 7 May 2022
Robert
MalaysiaShould have a mini fridge in the room
Breakfast not included
Stayed in May 2022
Reviewed: 4 May 2022
Matthew
MalaysiaHu tong Restaurant have flies around, and sound proof at room very lousy. Outside voices so loud during late night. Very uncomfortable, please enhanced that
Quite spacious inside the room we stay, and cleanliness.
Stayed in May 2022
Reviewed: 14 April 2022
Sanjey
MalaysiaMany facilities don’t work or closed.
everything was very comfortable
Stayed in March 2022
Reviewed: 30 March 2022
Wan
MalaysiaSpacious room, everything good except for no receptionist at the counter, which I find really stranged.
Stayed in March 2022
Reviewed: 8 November 2021
Nur
Malaysiacant use my access card and the worker was being nice they replace immediately. I found someone nail on the floor. Bathroom got bit mosses. I'm so surprise because the suite got connecting door to next room. No lock but the door can only be open from inside. Other room people cannot get into your room unless both of you open the door at the same time.
the suite so spacious. smell nice staff nice bed clean got free hair comb (amazing) many movie installed
Stayed in November 2021
Reviewed: 7 November 2021
Noor
Malaysiajust that its very noisy in weekend night. you can hear people laughing at the parking lot even when you are at the upper floor.
huge, not busy, not many people. near to Kulim, Alma, BM, Perda. Strategic location for me.
Stayed in November 2021
Reviewed: 16 February 2024
Kok
MalaysiaFair enough
Stayed in February 2024
Reviewed: 3 June 2023
Devan
MalaysiaComfortable place Sufficient parking Friendly staff
Stayed in April 2023
Reviewed: 31 May 2023
Sarah
MalaysiaIt would have been better for the staff to check on all the facilities in the room before the guest arrive. I paid for the room which included a jacuzzi only to have found out that during the stay the jacuzzi is not working . The room which I paid for inwhich inlcudes the jacuzzi comes with a high price so I expect for it to be functioning. It dod not function although a technician was sent up to the room , I was told it can only be fixed 2 days later . What a waste of money, isnt the management supposed to inspect and do a routine maintenance on all the facilities in the room. I did not receive any refund but was just offered a late check out which is not sufficient at all
The location of the hotel was easy to locate. fair amount of parking space
Stayed in May 2023
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