Housekeeping is done only once during your entire stay. So if u are there for longer period like more than 3 days, the rooms will look unkept and unclean. Also towels are not changed daily. It cost extra to do Housekeeping, which u as a customer would have to take care off.

We had booked 2 units of 2 bhk each as we were a family of 9, however when we reached there, they were on 2 different floors. We were given an option to upgrade to two 3 bhk on the same floor at an additional cost, which we took. The rooms were good. You get city view and Petronas tower view, though not from all windows. They do not provide breakfast, however all facilities to make breakfast is available in the rooms and u have 7-Eleven store below in the complex. There are a lot of eateries around Vortex suites mainly for non vegetarian. Not many options for vegetarian people. The staff is cordial and clear all ur doubts thru whatsapp and personal visits. Vortex suites location is in the heart of the city and close to all attractions like Petronas twin tower and klcc observatory. It is easy to identify as it is the only round tall building in the vicinity.

Stayed in May 2024

Cleanliness

Location

Stayed in April 2024

Charge me on extra head about Rm50. Did not mention a single word about extra head will be charges. When ask also cannot show the evidence. Got a lot of flies and cockroach in the toilet. Parking for that apartment are not provided instead they charge Rm20 for the free park. Provide towel that looks dirty.

The location is in the centre of KL. And really near to kl tower and klcc in walking distance

Stayed in April 2024

1.Checkin take too long cos searching for the staff in charge.I think the owner must change the checkin process to make easier for guest to checkin. 2.No free parking.Guest had to pay for the car park. 3.The third room has no door.

Overall the stay was quite ok..

Stayed in March 2024

He had not permitted us to stay beyond 12 pm for additional one hour

Location

Stayed in March 2024

Room facilities to be improved. Water bottle not kept. Towels are not new.

Location is very good. Close to Twin tower and KL tower

Stayed in April 2024

Not provide

Stayed in April 2024

Bathroom door closing opening little difficulties

Safety Private Beautiful view menara

Stayed in March 2024

The apartment is a little tired and needs some minor renovation touch. It also has interesting colour combinations.

The location is great, Mohammad (manager) is very kind and helpful, the view from the 49th floor is beautiful, bed is comfortable, spacious living room, big mirrors

Stayed in March 2024

The room given is different from advertised as I booked with a double bed in the 3rd room, but only to find that it has a single bed with an extension. Not as expected for my kids. And all the facilities such as the pool and gym is not included in the room rates...you have to pay separately and this was not mentioned in the ads.

The location is a walking distance away from many great attractions.

Stayed in March 2024

should have private parking each apartment. difficult tp park

Stayed in February 2024

Got charge for car park

Stayed in February 2024

Have to pay extra for use of pool, gym and parking

Was well received by agent

Stayed in February 2024

No swimming pool for kids The swimming pool is not free, RM20 for adults, RM15 for kids. Deck sitting also will be charged for RM10.

Valuable for money and walking distance to klcc

Stayed in February 2024

The staff are not friendly

Clean n location is good

Stayed in December 2023

Late for the refund deposit payment

So far it was so comfort for my family staying

Stayed in October 2023

Body wash and shampoo 🧴 Cookware

Nearby KLCC and Pavillion

Stayed in September 2023

parking need to pay. maximum RM20. sepatutnya guest dah stay sana bg la parking free.

near to town

Stayed in February 2023

The view from the window are amazing with kl tower day n night...I was on my birthday 🎉

The unit facilities is stunning

Stayed in January 2023

First time before arrived to the place been contacted by whatapps but the person unfriendly look like some talking just wake up from sleep. Second time by text tell howmuch have to pay deposit refundable plus tax. And when arrive have text him we already arrived but early so have to pay extra. The person who give the keys only understands Malay language but not really fully understand English when I rang to him asking about deposit and the end of our conversation I asking him if he understood, he replied he not really understood what I talked about. The rooms is basic similar llike stay at Bed and Breakfast accept no breakfast, no reception or person to talk to to if want to ask questions about the place only have security where only can ask about outside area of the place. If first time in Malaysia better stay elsewhere.

Stayed in May 2024

Location was best Everything was nearby Loved staying here

Stayed in May 2024

No komen

I love all about the property

Stayed in April 2024

The location, hygiene, friendly staff and of course the inside facilities

Stayed in April 2024

Limited toiletries i.e towels not ready we have to unload it from the dryer and smells i dont know if its from the dryer or because of the laundry detergent used and no fabric softener so i washed it again. The unit can improve more so i give 6/10 because of the location. Overall we enjoyed the privacy and location .

Close to places we visited

Stayed in April 2024