121 Jalan Ampang, 50450 Kuala Lumpur, Malaysia
#11 of 484 hotels in Kuala Lumpur
Guests' ChoiceBased on 692 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
9.5
Facilities
9.2
Staff
9.3
Value for money
8.6
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End of dialog contentReviewed: 1 May 2024
Shane
MalaysiaLocation
Stayed in April 2024
Reviewed: 24 April 2024
Tianmeng
AustraliaThe building workmanship does not meet the standard of the hotel. Hairdryer needs to be upgraded.
The design, friendly staff. Spacious suite room.
Stayed in April 2024
Reviewed: 14 April 2024
Sam
United KingdomFantastic- an outstanding stay and wonderful service Breakfast was fantastic
Stayed in April 2024
Reviewed: 8 April 2024
Shane
MalaysiaLocation in city and easy to navigate
Stayed in April 2024
Reviewed: 6 April 2024
Pedro
PortugalFantastic Breakfast! Perfect location
Stayed in April 2024
Reviewed: 27 March 2024
Hashemi
IranNothing
I think that is the best hotel in kuala lampur, everything was perfect.i wish I can here again.
Stayed in March 2024
Reviewed: 13 March 2024
Guy
United Arab EmiratesGreat service Wonderful location Good buffet breakfast
Stayed in March 2024
Reviewed: 7 February 2024
Marita
MaltaThe location, the hotel, friendly and helpful staff (especially Michelle at checkin who gave us so much info) ... and that pool, and its views, are AMAZING!!! Would definitely visit again!
Stayed in January 2024
Reviewed: 3 February 2024
Sharifah
MalaysiaThe swimming pool.
Room is large overlooking KL
Stayed in February 2024
Reviewed: 1 February 2024
Junni
AustraliaNo complain
Excellent
Stayed in January 2024
Reviewed: 30 January 2024
Lea
United StatesMultiple mirrored walls, almost hit my head into one thinking the mirror was all the way back but actually in your face. Also we had difficulty looking for some amenities eg coffee maker, coffees and teas because they hidden behind a colored glass. Didn’t realize it was a small closet. Maybe at check in staff can familiarize visitors where to find stuff. I mean the hotel and rooms are beautiful designed but I feel it is not accessible to the daily amenities needed.
Staff were very nice and accommodating.
Stayed in January 2024
Reviewed: 28 January 2024
Ruhaida
MalaysiaNothing,
We love everything! The staff made our stay exceptional. We felt welcome right from the moment we stepped in at the reception. Kudos to the W hotel for having outstanding, friendly and attentive staff. All the little things they did are highly appreciated. The breakfast spread has a variety of food. What's most special about the breakfast buffet is that they have a table breakfast menu, so we can order from it. The pool has superb view, the Petronas Twin Towers! We love the location as well, just 5 minutes walk to KLCC.
Stayed in January 2024
Reviewed: 25 January 2024
Jacqui
Australiaall was good
lovley breakffast
Stayed in December 2023
Reviewed: 24 January 2024
Masliza
MalaysiaNone
I love everything about the hotel.Staff very friendly and helpful. Food was nice and I had special porridge made just for me for the breakfast. It was delicious!!! Definitely will come back:)
Stayed in January 2024
Reviewed: 24 January 2024
Gauri
AustraliaThere was grout in the bathroom. Perhaps can work more on cleanliness.
Did not have breakfast as we are vegetarians but room service was able to provide vegetarian w
Stayed in January 2024
Reviewed: 18 January 2024
Nor
MalaysiaNothing
The bed is the best bed for 5 star hotels I’ve been to. So comfortable and soft! The location is PRIME prime. Just opposite of klcc, so you can walk there.
Stayed in January 2024
Reviewed: 8 January 2024
Muhammad
MalaysiaAll perfect
Awesome
Stayed in January 2024
Reviewed: 5 January 2024
Eszter
HungaryN/a
Everything
Stayed in January 2024
Reviewed: 2 January 2024
Renee
AustraliaLocation The pool view of the Towers
Stayed in December 2023
Reviewed: 2 January 2024
Shumaine
MalaysiaDo not provide kids toiletries and anti slip floor map for bath tub
Convenience
Stayed in January 2024
Reviewed: 31 December 2023
Shriram
United Arab EmiratesThe breakfast. It’s better to have little more vegetarian dishes, this will help the vegans to have more attraction rather going out for the vegetarian dishes
Excellent for the money and comfort for the family
Stayed in December 2023
Reviewed: 29 December 2023
Ana
CroatiaTop location, excellent view, modern decoration, pool deck the best
Stayed in December 2023
Reviewed: 28 December 2023
Faysel
QatarThere is no rooms for smoking
Everything is nice
Stayed in December 2023
Reviewed: 28 December 2023
Jhett
AustraliaProperty was absolutely amazing great location, in city centre staff very efficient and spoke amazing English. 10/10 will return.
Stayed in December 2023
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