No. 142 Jalan Tun Sambanthan, Brickfields, 50470 Kuala Lumpur, Malaysia
#253 of 484 hotels in Kuala Lumpur
Guests' ChoiceBased on 1283 hotel reviews
7.2Cleanliness
7.7
Comfort
7.6
Location
8.8
Facilities
7.4
Staff
8.0
Value for money
7.8
Free WiFi
7.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 April 2024
Shafeeq
Sri LankaSome staff were rude when I ask for few more minutes extra to pack my bags.
Pakistani guy on the reception was giving us a great service
Stayed in April 2024
Reviewed: 24 March 2024
Kaliani
Malaysiacounter staffs very unfriendly not fit to sit at the counter, check out time is 12pm, hotel nearby give until 1pm, this no conpromise. room sevice need to improve . no want available for help.
room is clean
Stayed in March 2024
Reviewed: 22 March 2024
Mathevan
MalaysiaNeed to improve on the room service
Room was clean
Stayed in March 2024
Reviewed: 21 March 2024
Oktavia
Indonesiathere was no hanger and trash can in the bathroom. there were ants on the table, perhaps this was not always the case. but still ok for a short stay.
location is very near to KL Sentral for easy travel. needed amenities are provided (water, instant coffee, dental kit).
Stayed in March 2024
Reviewed: 9 March 2024
Nur
MalaysiaBeware if u check in late night. There a lot of rats outside the hotel. Please be careful also because a lot of foreigner around there. Parking very limited unless u willing to pat extra money to park near the public park pejabat pos.
If you want to find someplace to crash near kl sentral, this is the one. Walk a bit and u reach nu sentral already.
Stayed in February 2024
Reviewed: 28 February 2024
May
Malaysiathe cleanliness not up to expectation. the bedsheet is not really clean. the pillows bed and bedsheet have some smell
helpful and friendly staff
Stayed in February 2024
Reviewed: 22 February 2024
Muhamad
MalaysiaOnly a few tv channels available.
Overall, room is ok, nearby KL sentral, lots of shops nearby, staff is polite.
Stayed in November 2023
Reviewed: 18 February 2024
Rachel
United KingdomIt was clean enough and the bathroom looked fairly recently renovated but the room was very worn, chipped Formica surfaces. The noise from the aircon units was considerable, you need earplugs at night.
It’s in a really convenient location, right opposite the entrance to Nu Sentral Mall. You can walk to it easily. I had a single room with no window at the end of the corridor. You can’t beat it for the price. The area felt safe to walk around as a solo female with plenty of eating options.
Stayed in January 2024
Reviewed: 12 February 2024
Iara
Switzerlandwell located
Stayed in February 2024
Reviewed: 10 February 2024
Mirjam
United KingdomThe room was tiny, without windows and hence also didn't smell great. In general the hotel felt like it could use some upkeep. That said, it's fine if you're only there for one night before or after your flight
It's an okay one-night location after a very late flight because of its convenient location just by KL Sentral and KLIA Express station, but not really for any longer
Stayed in January 2024
Reviewed: 7 February 2024
Pabasa130
MalaysiaWalls were quite thin, I could hear other guests moving in and out of the room. Very few tv channels.
Good location, comfortable bed, cool room. Good for brief stays.
Stayed in January 2024
Reviewed: 3 February 2024
William
United StatesI had to walk with bags from KL sentral and it’s a mess
It was nice overall nothing crazy but something definitely okay if you plan to move a lot and not stay in
Stayed in February 2024
Reviewed: 3 February 2024
Philip
United KingdomLimited facilities. My room had no window so one night was enough.
Great location for central train station. Clean and feels safe. Very good Wi-Fi. Some excellent, good value, Indian restaurants around.
Stayed in February 2024
Reviewed: 21 January 2024
Saurav
IndiaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 20 January 2024
Sense1012
MalaysiaStaff takes very long time for check in and check out process and they are not very pleasant.
It is worth for the money.
Stayed in January 2024
Reviewed: 11 January 2024
Suraya
MalaysiaRoom had no windows and the pillow was really hard - woke up with a migraine
Simple and affordable stay near KL Sentral/Little India - loads of places/shops nearby. Room was basic at best but clean
Stayed in December 2023
Reviewed: 10 January 2024
Marie
United Arab EmiratesThe area can be too crowded.
The property is in a good spot close to the metro station and just opposite NU Sentral Mall.
Stayed in January 2024
Reviewed: 4 January 2024
Austin7206
MalaysiaAir-conditioning could take a bit time to cool down the room, the chair in the room a bit unstable and seems could be collapse anytime when sitting on it.
Location was great, just outside of NU Sentral as well as the KL Sentral station.
Stayed in January 2024
Reviewed: 1 January 2024
Mohammad
MalaysiaMy room has a door connected to the next room. I can hear everything (snore, loud music, conversation etc) from the next room. Cannot sleep properly.
The hotel is clean, location is very near to the KL Sentral station too. Very convenient
Stayed in December 2023
Reviewed: 30 December 2023
Mmarzuki
MalaysiaChannel TV no Malaysian
Good
Stayed in December 2023
Reviewed: 26 December 2023
Sariza
MalaysiaThe aircond leaking Bedsheet not clean, have dirty/blood--need to be wash frequently
Location is startegic The room was clean
Stayed in December 2023
Reviewed: 24 December 2023
Agnes
MalaysiaNone
Location 👍👍 5 mins walk to KL Sentral.
Stayed in December 2023
Reviewed: 20 December 2023
Santokh
NetherlandsNoisy AC compressors on ledge right outside room.
Room in good state and clean.
Stayed in December 2023
Reviewed: 17 December 2023
Sanaullah
IndiaVery small room (2m x 2m) in which bed was taking half the space, (toilet separate) but just as advertised, so it was ok for a short trip.
Nice location near KL sentral with restaurants nearby
Stayed in December 2023
Frankfurt/Main, Germany
Estepona, Spain
Ranca, Romania
Szeged, Hungary
Fowey, UK
Cochin, India
Bell Gardens, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content