room very small and no windows in some room the lobby very small

the location and price excellent

Stayed in April 2024

the stander room very small and no windows

The location is excellent near to pavilion mall

Stayed in April 2024

A bad smell was coming from the room

Location

Stayed in April 2024

Nice

Stayed in May 2024

I loved the hotel's central location in Bukit Bintang, Kuala Lumpur. It's perfect for exploring the city, with easy access to shopping, dining, and entertainment options.

Stayed in May 2024

Nothing, overall service im satisfied.

Staff was very friendly and helpful during arrival and checking out from the hotel.

Stayed in May 2024

We could hear the noise from the Japanese restaurant at level 3 despite our room was on level 7 with the shouting from the restaurant crew until closing time during our two nights stay. Was there a fight among the restaurant crew?

I love the pillows and the room. The location was the plus factor in choosing the hotel.

Stayed in May 2024

it is near the street, so at the 9th floor, it is noisy from vehicle passing by.

The room is clean, staff is friendly and helpful. Good Location, near shopping area and Damascus :)

Stayed in May 2024

The room is small. There is no breakfast area.

The location was excellent! The hotel is an artwork.

Stayed in May 2024

Nothing I could think of.

Amazing interior. Perfect location.

Stayed in May 2024

The check-in wasn't smooth enough as I need to queue more than 30 minutes even though it was already almost 5:00 pm. Plus the breakfast is not so worth it, they came and send you in tupperware so meh meh

Centre KL city and everything within walking distance, clean room, spacious and comfortable

Stayed in May 2024

No buffet for breakfast

Stayed in April 2024

bath room water is blocked

good location

Stayed in April 2024

The door leading to toilet and shower room feels fragile. The elevator is a little bit small. There is no water refill station.

Sound proof and spacious room, the hotel is located near major shopping mall which can be easily reaches by foot, Both monorail and MRT is nearby, The room have great atmosphere. The shower room and toilet is spacious and contain full suite of amenities, for example, lotion, shower gel, and conditioner shampoo. Staff is friendly and helpful.

Stayed in April 2024

The hotel is located at the heart of Bukit Bintang. A lot of restaurants and shops are nearby. The MRT and LRT station is direct in front of the hotel, that makes it easy to explore the city of Kuala Lumpur.

Stayed in April 2024

If there is breakfast included with the room that would definitely be better.

The location was excellent, it is located at the heart of Bukit Bintang. As for the room, it is one of the most comfortable rooms that I stayed in so far. I really like the design and the whole atmosphere of the room, it gave a relaxing vibe to chill and to relax.

Stayed in March 2024

This hotel didn't serve buffet breakfast; to have breakfast, you must fill out the breakfast form and give it to the reception desk before midnight. There were not many breakfast options. The breakfast is served in a plastic box. There was a roof leak in my room, and a crack could be seen; we tried to call the front desk, but no one answered the phone, so I had to go from the 12th floor to the ground floor to tell the front desk that there was a roof leak in my room. We waited for maintenance to fix the leak when we should have rested in our room.

The hotel is in the heart of KL, with many malls, restaurants, and grocery stores. Access to the MRT and bus station is also near the hotel. You can get all that just by walking distance. We booked two rooms with a window option, and the view was fantastic. You can see the busy streets and business 24 hours in this area, and the city night lights were great.

Stayed in April 2024

Noise from the streets. Even though we stayed up high. Designated drop off spot for the hotel are being used and parked by others. Greater control and security need to be used for the designated drop off spot. Had to walk across to Lot10 to get a Grab

Convenient location

Stayed in April 2024

I was expecting to dine in for breakfast, but unfortunately, we were served via takeaway. Looking forward to dine in for breakfast at your hotel.

Stayed in April 2024

Maybe because of raya festival and our room facing to the main street. So a bit noisy even after 2am. But that's not a big problem.

The staff very friendly n helpful. Will stay again in our next trip.

Stayed in April 2024

Location , spacious clean and very modern room with very comfy beds

Stayed in April 2024

Bathrooms were strange

Location

Stayed in April 2024

Pricey...but it is understood as the location is the best in BB.

Modern minimalist

Stayed in April 2024

Loved the location and checking in was easy and quick. Staff were friendly and always had a smile and greeting for us.

Stayed in March 2024