Swembad Weg, 9000 Otjiwarongo, Namibia
#12 of 19 hotels in Otjiwarongo
Guests' ChoiceBased on 124 hotel reviews
8.3Cleanliness
8.8
Comfort
8.5
Location
8.7
Facilities
8.4
Staff
9.0
Value for money
8.8
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 13 May 2024
Pieter
AngolaVery friendly layout. Pool very clean and well maintained.
Stayed in May 2024
Reviewed: 3 May 2024
Shaafee
South AfricaThe aircon in the room wasn't working. But not a major issue. Maybe some basic amenities could be added to the room like small soap, shampoo...
Just spent the night, but very comfortable. Had everything needed for a nights rest. The restaurant had a good selection and good portion size at reasonable prices.
Stayed in April 2024
Reviewed: 29 April 2024
Colin
GermanyNo real closed bathroom. Just a toilet with sink and shower within the room.
Nice location with pool and a good restaurant!
Stayed in April 2024
Reviewed: 16 April 2024
Louw
NamibiaThe shower should maybe have a door and not be open because the bathroom gets totally wet no matter how you try not to splat the water. On Friday evening there was loud music op to late coming from somewhere.
Rooms was clean and spacious and very nice. Breakfast served was splendid. Staff is friendly. We would really stay there again.
Stayed in April 2024
Reviewed: 27 March 2024
Leesa
Namibiathe pool was amazing, my family even enjoyed it and we had a swim until 12 at night. the breakfast was excellent and well prepared with good help from the staff members.
Stayed in March 2024
Reviewed: 19 February 2024
Tjaart
NamibiaI would suggest putting mosquito repellent in each room, seeing that it’s a big problem for the area.
The food was yummy, but do note that the portions is very big! The swimming pool was great!
Stayed in February 2024
Reviewed: 3 February 2024
Natascha
South AfricaBreakfast was okay, but need a bit more variety. A lot of mosquitos - there are a few holes in the "grass" roof.
Swimming pool and staff. Food (Dinner) was nice. Breakfast was okay. Ŵe relaxed the first day - it rained and was nice.
Stayed in February 2024
Reviewed: 22 January 2024
Hilden
NamibiaMosquitoes.. Room could use Mosquitoes nets.
Staff are well trained, super friendly and attentive.
Stayed in January 2024
Reviewed: 6 January 2024
Ann
South AfricaThere were a lot of mosquitos and the room was very hot, the aircon does not cool the loft.
The location is good. The food is very good.
Stayed in December 2023
Reviewed: 1 January 2024
Alun
United KingdomLovely room with attentive staff and great food.
Stayed in October 2023
Reviewed: 16 November 2023
Geraldine
NamibiaNothing
The friendly and helpful staff
Stayed in November 2023
Reviewed: 12 November 2023
Daniela
Namibiabreakfast - it was lacking a bit in choice and on the first morning there was not enough, so when we came for breakfast an hour before it would end, the buffet seemed grazed off.
friendly staff, a lot of space and easy to park with a trailer even, great pool and playground for kids to play
Stayed in November 2023
Reviewed: 29 October 2023
Marty
NamibiaBeautiful accommodation
Stayed in October 2023
Reviewed: 17 September 2023
Mitja
SloveniaBetter mosquito prevention in the bathroom - I was attacked by a few while taking the john although the windows were closed when I arrived. Also the restaurant was not just for people, but also for the mosquitos.
Food is the best thing about this place. It is good and it comes in big quantities. We went for the a-la-card dinner and the portions were enormous. The place is next to a sports centre and an international youth competition was taking place when we were there, but it still felt pleasant, peaceful and safe.
Stayed in September 2023
Reviewed: 2 August 2023
R
South AfricaDuring our stay it was unusually cold and as a result the food served for dinner and breakfast got cold on the plate quickly. Maybe the plates should have been warmed up before serving the food. The bar was not well stocked and alas no drink was purchased by our group. That did not deter other guests from enjoying what was available
The docor was amazing and suited Namibia. The layout was beautiful and the grounds well kept. The taste of venison prepared on site was exceptional.
Stayed in August 2023
Reviewed: 29 July 2023
Dieter
BelgiumSofa bed (we stayed with 6 in 1 room) was kot very comfortable.
Good stopover location between Etosha and Windhoek. Rooms are spread out in a motel-like set-up. Restaurant on site has a decent menu, when you don’t feel like venturing out into the sometimes grim-looking city.
Stayed in July 2023
Reviewed: 13 July 2023
Bertie
Namibia.
.
Stayed in June 2023
Reviewed: 26 May 2023
Been
South AfricaNothing
Love the Large and extremely comfortable beds and the generous portions at meal times.
Stayed in April 2023
Reviewed: 15 May 2023
Sievers
GermanyThe mosquitos had a chance. I missed the mosquito net at the windows or one hangig above the bed to cover the bed at night against mosquitos!
The large and silent area was amazing. But still close to the city-centre, relativ: its Namibia, everything is quit close. And the swimmingpool, with small fall. This is very luxorious in Namibia. But not expensive!
Stayed in May 2023
Reviewed: 19 April 2023
Suretha
Namibianoizy fan in the bathroom
pool and outside dining area
Stayed in April 2023
Reviewed: 31 March 2023
Pieter
NamibiaThe fact that at breakfast there were only Rama margarine available. You should have real butter - nothing else will do!
It was clean,comfortable and quiet.
Stayed in March 2023
Reviewed: 28 March 2023
Niclas
SwedenNot sure. Really didn't find any issues. Was tired. Slept well
The hotel is well situated in Otjiwarongo with it's own restaurant, which serves big dishes. It is also close to other places inside Otjiwarongo. We had to leave early and missed the breakfast, but got a nice 'breakfast to go' prepared by the staff the night before we left.
Stayed in March 2023
Reviewed: 13 March 2023
Anne
United KingdomNothing to dislike.
The hotel has a nice pool area to relax at. The staff are above exceptional. I had a slight problem when I was staying at the hotel. All the staff jumped into action to assist me. Very empathetic. Exceptional service.
Stayed in February 2023
Reviewed: 6 March 2023
Til
United Kingdomexcellent stay great hosts
Stayed in March 2023
Sankt Leonhard im Pitztal, Austria
Beauchamps, France
Vacherauville, France
Key West, USA
Pescara, Italy
Aix-en-Provence, France
Billings, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content