Very nice staff, good location and breakfast. Amazing rooms with a great swimming pool

Stayed in April 2024

Bathrooms were not nice

Love the place, the pool, really really friendly staff

Stayed in April 2024

Breakfast was no variety.

The room was spacious with a comfortable bed. The bathroom was huge with great water pressure and hot water. Pool was clean and well maintained. Location was great, close to the central park. Front desk arranged our tours and did a great job

Stayed in February 2024

maybe add a better lamp beside the bed

Location was not far from La Merced and Central Park so was very convenient. Breakfast was very good with a menu so you had the choice including a fruit bowl. Room was comfortable and there was hot water. Staff were friendly and helpful. They even had a hotel cat who decided she liked me and came to visit when I was on the couch

Stayed in February 2024

The best stay we had so far in central america. Rooms are spacious. Pool is refreshing and food delicious. Staff was very nice and it was nice and quiet despite being located in the center of Granada.

Stayed in February 2024

Very cool old colonial hotel with beautiful artwork next to parque central. The bathroom in my room was amazing.

Stayed in January 2024

Beautiful big rooms, lovely pool , this hotel is gorgeous. Staff super friendly. Great location with town and restaurants short walk

Stayed in September 2023

The lighting in the pool

The big room and pool

Stayed in August 2023

The room was spacious but not super clean. Lack of decor. Small effort could really improve things

Location was good. Employees were helpful

Stayed in July 2023

Potable water. Or lack of potable water. No drinking water is supplied which to me was a huge deal and the reason they did not get ten stars. During check in we asked where we could fill our water bottles and were given directions to a super market. We were hot and tired and just wanted to have a dip in the pool and a nap. But instead we had to go back out into the heat to walk two blocks to a store to purchase a gallon of water to keep in our room. This was the only hotel in Nicaragua that we stayed in that didn’t provide any drinking water. For the price of the room at the very least they should have at least a couple of bottles of water in the room, but really they should have water available to refill the bottles we had brought with us. Lack of privacy for bathroom. There is a door for the toilet, but the shower, sink and dressing area were open to the room. Probably not an issue for most, but if you would like a little privacy it could be challenging. Breakfast. A typical Nica breakfast is included, and it was just okay. Not bad, but not great. Lots of room for improvement, maybe even add just a little fresh fruit or maybe a slice of avocado.

The rooms. Ours was very comfortable, large, and beautifully decorated. The huge shower was supplied with quality soap, shampoo, and conditioner. The refrigerator was a nice surprise. The beds were comfy. Common areas. There are plenty of seating areas and places to lounge and relax if you don’t want to stay inside your room. The pool is large, clean and a nice way to cool off on a hot day. The amazing staff. From the moment we arrived until the time we departed every member of the staff was kind and helpful. Everyone from the front desk reception employees to the house keeper passing us in the hallway smiled and said hello. They were helpful and did everything they could to assist us with plans and any requests we had. They arranged laundry service, printed a map and helped us locate different places, arranged a taxi to our next location, and answered our many questions. Location. Step out onto the street, look to your right and you will see the beautiful yellow cathedral on the square about two blocks away. The hotel is located in a safe and convenient area.

Stayed in July 2023

Bathroom floor

The staff, especially Jaime was very helpful. He even got us nakatamal when we couldn't get one ourselves.

Stayed in June 2023

Amazing facilities, big, confortable room, beautiful swimming pool in courtyard, great central location, friendly staff

Stayed in May 2023

we didn’t know about the blackout blinds, and the first day they tried to limit our breakfast selection/charge extra, even though we’d paid for it.

great location, fabulous aircon, helpful staff (they even let us use their phone to make a couple of calls)

Stayed in May 2023

Comfortable stay. The staff were very friendly and helpful.

Stayed in May 2023

no mosquito nets

The Pool

Stayed in April 2023

Nothing

Excellent - just book it this place is great

Stayed in April 2023

The hotel is located in a really beautiful building just a couple of minutes away from the main square, the rooms are very specious and spotless, and breakfast is lovely. The staff are also very friendly and were very considerate and helpful when one of us was unwell. We would definitely stay there again!

Stayed in April 2023

The staff is attentive and helpful. The location is amazing. The rooms are nice and big.

Stayed in April 2023

The room is comfortable, the service is very good, the only bad thing is the noise made by people in the hallway of the hotel

Stayed in April 2023

There’s only one option for the included breakfast so if you’re staying longer it would be a problem for me.

The room we had was huge. Even though the location is central it was quiet. Staff were great!

Stayed in April 2023

I just love the locations, design and the attention

Stayed in April 2023

Extra drinks are a bit pricey.

Location is excellent. The staff are really friendly and helpful. The included Nica breakfast is delicious.

Stayed in March 2023

it’s a great place.

This is a beautiful hotel in a great location. Additionally, I had to cut my trip short for medical reasons and the staff went above and beyond their duties to help me out and refund the money for the room I couldn’t use.

Stayed in March 2023

Lovely hotel at the heart of the town. The pool is the best during Granada's really hot afternoons. The staff, Jaimen, was super helpful. And the room was amazingly big and beautiful.

Stayed in March 2023