Unfriendly stuffs.

Location

Stayed in July 2022

Some traffic noise from the street.

Location, comfy bed. Good air conditioning.

Stayed in August 2022

used towels were collected but not replaced (incl toilet paper and shampoo) so i need to call housekeeping for replacement

bigger room good breakfast

Stayed in August 2022

not much really--one staff member said we couldn't book a taxi to take my mum to the concert ..she is nearly 80 and had trouble walking so we had to make other arrangements..other than that very helpful

Rooms hadn't been booked together but we managed to get them very close by. Breakfast was very good and filled you up for the day-good choice of foods...rooms were good, air con spot on

Stayed in August 2022

room was clean but the hall carpets were dirty and tired looking

location

Stayed in July 2022

Staffing should be improved I was asked to wait till 3pm to check in (I arrived early) but customers who came at 2pm were allowed to check in. Reception staff could have asked me to check in if room they knew room was ready for check in especially I was sat in front of reception for my room to be ready.

Location Powerful Aircon especially as it was hot weather

Stayed in July 2022

I asked id I could do a late check out as my coach leaves at 2230pm. They gave me extra hour,but still very long day considering was on a 12 hr journey back to London. I feel more could of been done as rooms were empty my whole stay both sides of me. It would of been appreciated as was a very hot day.o e thing I did hear Whilst waiting to go home was a reception guy on afternoon shift talking to a female colleague saying in English as I thi k she was from Moldova saying French people are arrogant which I heard from the sofa. Now I'm.english but that could and should not be spoken.i was very suprised as English was not his native tongue he was louder than he realised. It was about 6 or 7 pm in evening last Wednesday.

Friendly staff clean rooms. But I felt sorry for guy at hotel bar who was very rushed pointed out he's on his own, he got my food order wrong plus a couple sitting next to me. More staff was needed he was serving drinks taking orders deliver food to tables so far too much for him he was very pleasant and not his fault Clearly under staffed this evening . But overall I would and will book again. Just more staff on evening duty.

Stayed in July 2022

we arrived at 5 pm and the room was not ready. The floor of the room was not clean

close to centrum

Stayed in July 2022

No outside space for breakfast or relaxing.

Excellent location, within easy walking distance of the city centre.

Stayed in July 2022

Room looks slightly old and outdated

Location

Stayed in May 2022

A bit expensive for what it was

Good bed and surprisingly quiet place

Stayed in June 2022

Need better food options for vegetarians.

Breakfast was OK.

Stayed in June 2022

Parking (see comment above)

Basically all, except parking (no electric pole)

Stayed in March 2022

very clean and fantastic facilities. great location and setting.

Stayed in April 2022

Good breakfast, nice location, free pool billiard, affordable parking.

Stayed in May 2022

Location

Stayed in April 2022

The parking option is a little bit far and a bit expensive for a hotel customer, but at least it is a closed underground parking.

The room was fine, had all you need for a short stay, but windows do not open. The staff is very helpful and friendly, and there is a billiard table at the entrance which can provide some good fun!

Stayed in March 2022

fire alarm at 4.30 am, all people outside, then inside and no information provided, not even the next day

all

Stayed in February 2022

Cleanliness could be better! Also: sending invoice via e-mail. Had to phone back 2times for incomplete invoice.

Close to city centre

Stayed in March 2022

breakfast. sandwiches were old and hard

quite room and clean

Stayed in January 2022

Unfortunately, completely out of your control, The COVID-19 Restrictions

Staff members we encountered were excellent especially the Lady who was working when we arrived on Friday. Staff were very helpful and courteous. Dining Room Staff were very helpful and a pleasure to deal with. I will be back.

Stayed in December 2021

The location of the hotel was easy accesible by car and parking was provided at additional costs. Walking distance from the city centre. Hotel was nice and clean, breakfast was good.

Stayed in November 2021

quite well organized

Stayed in November 2021

Dated decor and in places quite dirty (shower ceiling was moldy). We booked a room for two adults and a two-year old (and paid accordingly). Would have expected that our toddler would at least get a pillow. One was provided on request.

Located close to the city centre. Spacious room. comfortable bed.

Stayed in October 2021

The first room I have been given was tremendously stinking. I asked for a change and got another one. The website shows a fitness room that looks quite laarge, in reality it is very small.

Stayed in October 2021