Grote Marktstraat 36-40, The Hague City Centre, 2511 BJ The Hague, Netherlands
#21 of 52 hotels in The Hague
Guests' ChoiceBased on 902 hotel reviews
8.4Cleanliness
8.7
Comfort
8.8
Location
9.5
Facilities
8.4
Staff
9.1
Value for money
8.3
Free WiFi
8.4
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End of dialog contentReviewed: 28 October 2023
Eliza
GreeceEarly morning cleaning windows.
Fantastic Hotel
Stayed in October 2023
Reviewed: 28 October 2023
Anna
ArmeniaNothing
The hotel is located right in the city center, which is amazing for exploring the city. The staff was helpful and nice. The room was clean and nice. Most importantly free coffee all the time in the lobby. :)
Stayed in October 2023
Reviewed: 27 October 2023
Katie
United KingdomKinda stained rugs
Convenient location
Stayed in October 2023
Reviewed: 26 October 2023
A
United KingdomA constantly leaking pipe over the entrance to the hotel. Entrance and lobby of the hotel on the ground floor not very inviting Lift to the reception on the 4th floor makes noise and has a constant error message giving the impression you're going to be stuck. Disappointingly slow WiFi, cold room. Dusty(?) vents in the central air/heat system set off my allergies and the thermostat did not heat the room. There are not enough towel hooks/racks to hang 4 large and 4 hand towels (when 4 people are sharing a room). High precharge on my credit card still active days after checking out despite paying the entire bill on arrival caused my credit card to reject further charges.
Free WiFi, large room, clean room and bathroom, rain shower, comfortable bed and pillows, quiet room despite facing the main shopping street, large fridge, central location.
Stayed in October 2023
Reviewed: 21 October 2023
Vallo
EstoniaLocation
Stayed in September 2023
Reviewed: 10 October 2023
Carol
SingaporeThe way the shower was designed.
Location
Stayed in October 2023
Reviewed: 5 October 2023
Peter
CanadaNothing special stands out. Carpets in hallways are getting a bit worn. Entrance at the side of the building is confusing at first. Not well marked out for a first time visitor. Reception is on 4th floor, while rooms are on the 2nd to 5th floors. Only one elevator available. My room window looked out to the wall next door.
Well run business-class hotel. Friendly, professional front desk staff. Good breakfast buffet. Spacious, comfortable room, and bed. Lots of plug-ins, and a good working desk.
Stayed in October 2023
Reviewed: 3 October 2023
Aliona
Germanysteps in the room
Central location, calm and clean in the room, friendly staff, fitness studio
Stayed in October 2023
Reviewed: 3 October 2023
Yin
United StatesHard to find the entrance and the lobby is on the 4/F.
There's only one elevator (lift) and was a little confusing since the "up" button wasn't working
Stayed in October 2023
Reviewed: 2 October 2023
Yana
IsraelThe elevator didn't work, so we needed to go up and down with our luggage
Stayed in October 2023
Reviewed: 30 September 2023
Emma
United KingdomVery central, helpful staff, big rooms and plenty of breakfast
Stayed in August 2023
Reviewed: 24 September 2023
Vallo
EstoniaGood location, breakfast good.
Stayed in September 2023
Reviewed: 21 September 2023
Liam
United Kingdomthe room was quite small but everything worked and it was comfortable.
Its a good option for a short break, nothing spectacular but clean. Breakfast was ok and staff were courteous. Location was excellent - right in the centre and close to tram station.
Stayed in September 2023
Reviewed: 18 September 2023
Suzanna
Irelandeverything was great thank you
staff and location excellent
Stayed in September 2023
Reviewed: 18 September 2023
Joanna
AustraliaSmokers on street outside.
Central location.
Stayed in September 2023
Reviewed: 16 September 2023
Dave
CanadaA bit difficult to find at first. Main entrance hidden in an alley with garbage bins in front if it. Elevator is slow at times.
Location is great. Close to Grote Market and many museums. Bike rentals very handy.
Stayed in September 2023
Reviewed: 15 September 2023
Cesar
PortugalThe hotel doesnt have a proper internet connection.
Stayed in September 2023
Reviewed: 13 September 2023
Pat
United StatesThe fact that it looks from the outside of the building like the place is closed, very ugly first floor entry…not a good first impression. The carpets were dirty in all the halls. There were no way cloths and not enough towels. It appears your company is not refurbishing the place except for the nice interior rooms.
We didn’t have the breakfast. We needed a nice place outside of our room to sit and relax but you had no place to gather. The staff was very helpful and the room was nice! We wish you had a floor devoted to sitting and gathering or reading.
Stayed in September 2023
Reviewed: 11 September 2023
Michele
CuraçaoLocation was tight in city center
Stayed in September 2023
Reviewed: 10 September 2023
Daniel
Poland- issues with WiFi
- free coffee in the lounge area - elevators - location in the city center - friendly and helpful staff - very nicely decorated room
Stayed in August 2023
Reviewed: 7 September 2023
Jeroen
United KingdomNothing of note
Location, spacious room, quiet
Stayed in August 2023
Reviewed: 6 September 2023
Aliaksandr
LithuaniaGreat location right in the city centre. No parking in or near the hotel, as it's located on pedestrian street. The hotel isn't new, and the hall looked a bit old, but the room inside was good - a lot of space inside.
Stayed in August 2023
Reviewed: 5 September 2023
Christine
United KingdomA nightmare to park and very expensive.
City centre location
Stayed in September 2023
Reviewed: 1 September 2023
Jeremy
United KingdomGood location. Comfortable rooms. Good breakfast
Stayed in August 2023
Reviewed: 30 August 2023
Turkiolyan
Saudi ArabiaLocation
Stayed in August 2023
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