No staff customer interaction what so ever. In fact I didn’t see a single person. One could ask a bot questions via wattsapp only. I had to ask the bot for the WiFi code.

Clean, tastefully decorated, comfortable

Stayed in January 2024

No bar

The space in the room

Stayed in November 2023

Impersonal welcome is a bit strange for me, but at least easy to understand the steps to do.

Super location, in the middle of the city exactly at the Bosch Art Center. Good restaurant nearby. Rooms with nice interior.

Stayed in September 2023

Bit difficult to find. It was not clear that it was in the grounds of another building

Simple check in procedure Close to centre Close to parking garage

Stayed in August 2023

No front desk staff at the hotel. It took a while to figure out how to check in through a device. Absolutely no human touch staying in this hotel.

Location, cleanliness.

Stayed in June 2023

No human to be seen in the three nights/days i was there, not even a receptionist - ever! I missed the welcoming and friendly feeling of a human receptionist! It felt so impersonal compared to other places i have stayed in the course of my travels.

The room was very good and with an excellent bathroom too.

Stayed in May 2023

The little kitchen was poorly equipped. There weren‘t two of everything. We had some cutlery and bowls with us, so we were able to make do. The creamers supplied for the coffee tabs and teas had expired. We met two kind cleaners on our first morning who provided us with a make do tea-cloth (for drying our dishes), a few more towels and instructions on how to open the windows (you need to use the architecture/fashion magazines to keep them open). They told us they would be back the next day to clean but didn‘t come back. Maybe a three night visit didn‘t warrant a clean but we could have asked them for some creamers and asked them to removed the garbage.

This is a apartment hotel kind of set-up. I had problems with the self check in but someone was there to assist me very quickly. The bed was very comfortable and the room was spacious and well set up. The bathroom was huge, modern and top rate. Having a small kitchen was great for making our own breakfasts and catching a bite. We even cooked a meal one evening. The location is great and even though the room faced the street, it was more than quiet enough in the night.

Stayed in July 2023

No staff is a bit weird! But everything worked.

Really clean and good location! Nespresso coffee machine in the hallway!

Stayed in July 2023

There was one thing that I lacked and that was a trash can. Apart from the tiny one in the bathroom for toiletry things there was no trash can in the room nor in the kitchenette in the hallway and I found that quite frustrating.

A bit farther than the center center but closer to a park and more chill area, it was quiet yet in 10 minutes walk you have everything you need. The bed was amazingly comfortable, 10/10! The single room was spacious and had a big bathroom, the bathtub looked like you could have a great bath there.

Stayed in June 2023

Pitched roof on the 3rd floor reduces space and you have to be constantly aware not to hit it with your head. Housekeeping personal doesn’t speak English which was surprising to face in the Netherlands. A bit overpriced for a self-service hotel, in my opinion

Great location: 15 m easy walking from the central station. I really liked an idea of self-service hotel. The process of check-in was clear and easy in contradiction of what some reviewers here say. Room was nice and clean. Also what catches attention is that they used high-quality materials everywhere when renovating the building.

Stayed in May 2023

checkin process was confusing, no one there, door didn’t open, it was unclear what I had to do. check-in email very confusing. had to wait for other guests to open door and then I could self-checkin.

room

Stayed in April 2023

The toilet was blocked and there was no staff on site to address this (check-in is DIY at a kiosk)

Very large and well appointed room

Stayed in March 2023

A bit overpriced for a self-service hotel.

Very efficient self-service hotel with good instructions and everything functioning properly. I would say it's the best managed self-service hotel I have stayed at. Notifications and email communication were running smoothly. The bed was super comfortable. The bathroom was fantastic as well. Very nice cosmetics, too.

Stayed in March 2023

pillows were a bit musty smelling, and we noticed it took a while to get hot water in the tap.

the location, facilities, and comfort of the room were great! was a privilege staying so close to the Jeroen Bosch Art Center, cathedral, shopping, and nice food. basically everything.

Stayed in January 2023

self check in

beautiful room great location

Stayed in October 2022

missing Microwave

centrally located , clean , good amenities

Stayed in September 2022

Check in.

Great location near cathedral

Stayed in June 2022

For the price, I expected a fully staffed reception (we had to check in and prepare the key cards ourselves), some more amenities and an inhouse breakfast option.

Location is great, rooms are very nice and the managers really helped us out when we had to prolong the stay due to an emergency.

Stayed in April 2022

That there wasn't a reception.

I loved that it was a very clean and peaceful place, with a very good esthetic part.

Stayed in May 2022

the bed was so uncomfortable. it could be something better.

the location is so nice. close to the center. it’s very nice they have a small kitchen on the corridor you can get some coffee or have a snack.

Stayed in May 2022

Only minor downside was that you had to take the elevator down to get to the exit. There were stairs as well, but they ended up in the wrong hallway. But that's a very minor inconvenience.

We had the privilege of staying in the Junior Suite and it was lovely. Very spacious, comfortable and pleasant. The bed slept great, we had all the amenities we could ask for and communications with the hotel went smoothly.

Stayed in May 2022

It would have been nice to have a person at the reception - my colleague locked his card keys in his room and there was no one to ask for help. We eventually figured out how to make new keys ourselves via the tablet, but it took a little while.

Great location, super easy electronic check-in, nice clean room with a view of the cathedral, a SUPER comfortable bed and pillows (!!!), great size bathroom... I would absolutely stay here again!!

Stayed in March 2022

That their in house restaurant is so popular that I didn’t manage to enjoy dinner there, which says something about how good it must be!

Location, scale, cleanliness.

Stayed in October 2021

The room was really very small.

It was a very nice place in the hart of the city. The lady receiving us was very helpful. (with the electronic login system). It worked fine but we didn't bring our details.

Stayed in September 2021